Toshiba GL-1010 Administrator's Manual page 335

Toshiba gl-1010 office mfp
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The following checklist helps you identify the source of the error and
directs you to where you can find more information about resolving it. If
the problem persists after you have followed all of the steps, contact your
TOSHIBA authorized dealer for further assistance.
Troubleshooting Checklist
Possible Cause
Unsynchronized
communication
between the
controller and the
copier
Corrupt controller
software
Device Name Does Not Default
Problem Description
The first time the controller is powered on, it detects the MAC address of
the installed NIC, from which it derives the default device name,
GL<MACaddress>. However, if you have reason to install a new NIC in the
GL-10x0 Administrator's Guide
Starting Controller, Please Wait
Check
1 Reboot the controller.
Please be patient. It can
take several minutes for
the controller and copier to
fully initialize and
commence communication.
When the system comes
back online, is the
Starting Controller,
Please Wait or Shut-
down in Progress,
Please Wait message
still displayed?
2 Use the e-STUDIO
Recovery CD-ROM to
restore required system
files. When the system
comes back online, is the
Starting Controller,
Please Wait or Shut-
down in Progress,
Please Wait message
still displayed?
For Instructions,
Yes
No
Next
End
TopAccess online
Step
Help.
Call
End
See the field service
guide.
Go To...
313

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