Toshiba GL-1010 Administrator's Manual page 329
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Also See for GL-1010:
- Operator's manual (126 pages) ,
- Network fax manual (98 pages) ,
- Network fax operators manual (88 pages)
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Troubleshooting Checklist
Possible Cause
Hardware Error
The copier is not
functioning properly
The copier is not
equipped with
specified components
The copier is not
communicating with
the controller
Network Error
The controller is not
properly configured
for the network.
At this point, you have determined that the problem is most likely related to a client-side error.
Refer to the section that applies to the client operating system you are trying to print from:
Windows, Macintosh, or Unix.
Client Error (Windows Platform)
The driver on the
client machine is not
mapped to the correct
printer port
GL-10x0 Administrator's Guide
Cannot Print From Client
Check
1 Is the copier functioning
normally? Do copy jobs
output properly?
2 Check the Device page of
TopAccess. Are the options
specified for the job
supported by the hardware
configuration? If not, delete
the job, install the required
components, and try again.
3 Press
PRINTER/NETWORK
the copier LCD touch screen.
Does the Print main menu
open?
4 Can you print jobs from other
client workstations?
5 Have you ever printed
successfully from this client
workstation?
Yes No
Next
Step
Next
Step
on
Next
Step
Next
Step
Next
Step
For Instructions,
Go To...
Copier
Maintenance
Calls
on page 315.
Contact your
TOSHIBA authorized
dealer for support.
Starting
See
Controller, Please
Wait or Shut-
down in Progress,
Please Wait
Message Appears
on page 312.
Cannot Print to
the Controller
on
page 330.
Driver Mapped to
Wrong Port
on
page 272.See the
Operator's Guide.
307
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Table of Contents
Troubleshooting
