Chapter 4 - Pc Attendant Console; Features - Toshiba Strata DK14 General Description Manual
Digital business telephone solutions
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Also See for Strata DK14:
- Installation and maintenance manual (724 pages) ,
- Programming manual (424 pages) ,
- System administrator manual (56 pages)
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PC Attendant Console
The Strata PC Attendant Console is optional on Strata DK424 systems with RCTUBA/BB,
RCTUC/D, or RCTUE/F processors and unavailable on DK424 RCTUA, DK40i, or DK14
systems. It combines the DK424 with easy-to-use Microsoft® Windows®. Attendants can process
a heavy load of incoming calls quickly and efficiently using the PC Attendant Console.
shows the components of the PC Attendant Console.
Figure 11
PC Attendant Console
Features
The console's streamlined features can be operated by clicking the mouse on screen buttons or
using equivalent keys on the keyboard. This enables Attendants to use whichever method is most
comfortable for them. The mouse and keyboard can be used together interchangeably.
The monitor displays detailed call information including:
Call identification
Calling/called numbers and name indications
Answer prompting
Call waiting count
Hold timer
Advisory messages and much more
Figure 12
shows the call information fields in the Main Display screen.
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Figure 11
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