Call Forward Modes - Toshiba Strata DK14 General Description Manual
Digital business telephone solutions
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Also See for Strata DK14:
- Installation and maintenance manual (724 pages) ,
- Programming manual (424 pages) ,
- System administrator manual (56 pages)
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Features
Station Features
Call Forward Modes
There are several available Call Forward modes. Each can be set and canceled by the station user.
They are:
All Calls
When a station is idle or busy, all calls to the station forward immediately. The station does not
ring.
Busy
When this mode is set, all calls to a busy DN immediately forwards. If a station has an idle PDN,
but is busy on another DN or CO line call, calls to the PDN do not forward if the system has Ring
First signaling, but do forward if the system has Voice First Signaling. If all the station's PDNs are
in use, then calls to the PDN forward immediately. When a station is in the DND mode, all calls to
the station's PDN forward immediately.
No Answer
When a station does not answer, the call forwards. No Answer time is flexible, 8 to 60 seconds.
When the station is busy, incoming calls get busy tone. Call Forward No Answer is optional on
Handsfree Answerback. OCA calls do not Call Forward. Handsfree internal calls can be
programmed to automatically forward or not forward if there is no answer. If they are programmed
to not forward, callers can force Call Forward with a one-digit entry.
Busy/No Answer
When a station is idle and in this mode, calls ring for 8 to 60 seconds and then forward. The Ring
No Answer time can be set by the telephone user. When all the stations's DNs are busy or when the
station is in the DND mode, the call will "Call Forward-Busy" immediately.
On ring first systems, if the station is busy on a call but has an idle DN, calls mute-ring the idle DN
until the Call Forward No Answer timer expires and then the call forwards. This enables other
users (such as a secretary) to answer the call if the called DN appears on their telephones. On
Voice First systems, calls immediately Call Forward-Busy when the station is busy on a call, even
if it has an idle PDN. A station in the DND mode call forwards immediately.
Fixed
A feature button can be programmed on a digital or electronic telephone to put that station in Call
Forward mode to a fixed destination. The destination can be a PDN, PhDN, or Distributed Hunt
DN. For example, the station may be programmed to forward to the Attendant station or a voice
mail system. The destination is fixed in programming and cannot be changed by the station user. A
station user with fixed Call Forward registration can also have standard call forwarding.
External
Call Forward External with remote change capability permits incoming CO line calls to be routed
over an outgoing CO line to an outside directory number, increasing availability to receive
incoming calls and making it efficient and easy to control.
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Strata DK Feature Description 5/99
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