Exclusive Hold - Toshiba Strata DK14 General Description Manual
Digital business telephone solutions
Hide thumbs
Also See for Strata DK14:
- Installation and maintenance manual (724 pages) ,
- Programming manual (424 pages) ,
- System administrator manual (56 pages)
Table of Contents
Advertisement
Exclusive Hold
Exclusive Hold enables a station user to put a call on hold so that the call can be picked up at that
station only or at another station using Directed Call Pickup. No other station can pick up the call
by simply pressing the DN or the Line button . A distinctive LED flashes indicating that the line is
on Exclusive Hold.
In order for the feature to work, there must be an appearance of the CO line or DN on the station
activating Exclusive Hold. To activate, the user presses the Hold button twice. Each system uses
the feature as follows:
DK14 – if a DN receives a call while it is on hold, there is no audible or visual indication that
another call is camped onto the DN. This assumes that there are no idle appearances of the
DN, which would ring if called while another appearance of the DN is on hold.
DK40i – if a DN receives a call while it is on hold, there is no audible or visual indication that
another call is camped onto the DN. This assumes that there are no idle appearances of the
DN, which would ring if called while another appearance of the DN is on hold.
DK424 – if a telephone receives a call of any type and the DN that should receive the call is on
hold, the camp-on tone is sent to that telephone. The camp-on tone consists of two muted ring
tones three seconds apart.
Benefits
Enhances efficient call handling by providing a way for a station to secure a call on hold. It
eliminates any annoyance to a caller caused by being accidentally picked up by another party.
Strata DK Feature Description 5/99
System Availability
Standard on Strata DK14/DK40i/DK424
Features
Station Features
145
Advertisement
Chapters
Table of Contents
