Sony Vision Exchange PEQ-C100 System Integration & Services Manual page 72
Collaboration system
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Also See for Vision Exchange PEQ-C100:
- System integration & services manual (117 pages) ,
- Help manual (86 pages) ,
- Instructions before use (2 pages)
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Symptom
Vision Exchange App
mirroring does not
operate correctly.
Noise is output during
Vision Exchange App
mirroring when using
multiple networks.
Only one channel of
stereo audio is
streamed when using
the streaming output
function.
Images appear and
disappear when
displaying images
with a macOS device
connected to the
HDMI input of the
main unit.
HDMI input image
protected using HDCP
is not displayed.
Cause
In Vision Exchange App mirroring, the image is encoded using
hardware acceleration. Hardware acceleration may not be available,
depending on the operating environment. In this case, it is
automatically disabled.
If the mirroring function does not operate correctly, disable hardware
acceleration on the [Setting] screen of Vision Exchange App.
The main unit has a multi network interface. When connecting to
separate networks and Vision Exchange App is connected via a
router, the RTCP packets for controlling the image quality may not be
sent correctly from the main unit to Vision Exchange App. In this
case, login as an administrator and change the routing table of the
network interface to set the correct packet transmission path.
If the microphone input of a monaural microphone connected to the
microphone input connector of the main unit is streamed, the audio
from one side of the stereo audio is transmitted without sound.
Use a stereo microphone or USB type microphone.
Try the following if symptoms such as sandstorm noise occurs.
Update the macOS minor version to the latest version.
Disconnect and reconnect the HDMI input connector.
When HDCP is enabled, HDCP encryption processing is performed on
the HDMI output and DisplayPort output. HDCP-encrypted HDMI
input can be displayed only if HDCP processing is successful for all
display devices.
If HDCP-encrypted HDMI input cannot be displayed, a "Copy
Protected Content" message is displayed.
When devices are connected to the HDMI output and DisplayPort
output that act as HDCP repeaters, HDCP-encrypted HDMI input
cannot be displayed (the HDCP protection mechanism used does not
support the use of HDCP repeater devices).
Note that some display devices also have an HDCP repeater function.
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Solution
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