Troubleshooting; Power Supply System Failure; Fan Failure - HP A-F1000-E Installation Manual
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Also See for A-F1000-E:
- Product end-of-life disassembly instructions (3 pages) ,
- Getting started manual (145 pages)
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Troubleshooting
This chapter includes these sections:
Power supply system failure
•
Fan failure
•
Configuration terminal problems
•
•
Using the AUX port as backup console port
Password loss
•
Cooling system failure
•
Interface module, cable, and connection failure
•
NOTE:
•
The barcode stuck on the firewall chassis contains production and servicing information. Before you
return a faulty firewall for serving, provide the barcode information of the firewall to your local sales
agent.
Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the
•
chassis, contact the local agent of HP for permission. Otherwise, HP shall not be liable for any
consequence caused thereby.
Power supply system failure
The firewall cannot be powered on. The power LED on the front panel is off.
Follow these steps to troubleshoot the power supply system:
Turn off the power switch.
Step1
Check whether the power cord is properly, firmly connected.
Step2
Check whether the power cord is damaged.
Step3
If the cause cannot be located in the steps above and the problem persists, contact your local sales
agent.
Fan failure
After the firewall is booted, the following information appears:
%Jun 22 16:11:37:485 2010 HP DEV/4/FAN FAILED:
Fan 1 failed.
If such information appears, you need to open the chassis to check the fan. Contact your local sales
agent.
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