Equipment Return; Instructions For Equipment Repair/Service For Service Personnel - GE DR60 Technical Manual

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4

Equipment Return

5

Instructions for Equipment Repair/Service for Service Personnel

105
All parts and components comprising Reason devices shall be repaired exclusively by
GE. In case of equipment malfunction, the customer shall get in contact with GE Contact
Centre and never attempt to repair the device by his own.
To request equipment repair service, call GE to check out shipment options and receive
the technical assistance order code.
The equipment shall be packed in its original package or a suitable package to protect
against impacts and moisture.
The instructions presented in this topic shall only be followed by GE service Personnel.
In case any repair needs to be done, follow the procedure below to ensure the safety of
the operation.
1.
Disconnect power supply;
2.
Disconnect all other connections leaving the grounding strap to be removed at
the end;
3.
Perform a visual inspection to make sure the equipment is isolated;
4.
Position the device in place where there is free space to work and make sure
to install proper working and safety warnings at the location, also keep
available all tools and aids that is going to be used;
5.
Wait a few minutes so the capacitors may discharge;
6.
Disassemble the device by unscrewing the case screws and pulling up the top
side of the case; after that, carry on with the proper repairs. Keep in mind that
disassembling the equipment may expose sensitive electronic circuitry. Take
suitable precautions against electrostatic voltage discharge (ESD) to avoid
damage to the equipment.
After the repairs are done, follow the procedure below in order to verify the safe state
of the equipment and to put it back into operation.
1.
Reconnect all internal cable that have been removed for the repair;
2.
Perform a visual inspection on the device to make sure there are no
remainders of the repair service inside the casing or any other noncompliance;
3.
Place back the top side of the case and fasten it using the proper screws;
4.
Connect the grounding strap and then the power supply to the equipment;
5.
Wait for the equipment to initialize, it will run self-diagnostic routines and if
everything is right the "Ready" LED on its front panel will light up indicating
the equipment is safe and operational;
6.
Follow the procedures in the Chaper 2 – Safety Information.
DR60
DR60-TM-EN-2A

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