Unusual Test Results - Accu-Chek Performa Operator's Manual
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Unusual Test Results
Follow facility policy for reporting or treating blood glucose results.
If the blood glucose result does not reflect the patient's clinical symptoms, or seems unusually high or low,
perform a control test. If the control test confirms that the system is working properly, repeat the blood
glucose test. If the repeated blood glucose result still seems unusual, follow facility guidelines for further
action or refer to the following table for assistance in problem solving.
Troubleshooting Checks
1. Check if the test strips were expired.
2. Check if the cap on the test strip container was
always closed tightly.
3. Check if the test strip was used immediately
after removing it from the container.
4. Check if the test strips were stored in a cool, dry
place.
5. Check if the testing steps were followed.
Action
Discard the test strips if they are past the use by
date.
Replace the test strips if you think they were
uncapped for some time.
Repeat the test with a new test strip.
Repeat the test with a properly stored test strip.
Read Chapter 2, "Patient Testing for Healthcare
Professionals" and test again. If you still have
problems, contact Roche.
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Troubleshooting
