Management Module Problems - Hitachi Compute Blade 2000 User Manual

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Management module problems

The following summarizes problems that prevent the Management Module from
working properly and describes what action to take in each case.
No.
Location of
Problem
3-1
Power supply
3-2
LED
3-3
--
3-4
Serial port
3-5
Serial port
3-6
--
3-7
--
Nature of Problem
The power cannot
Are the power cables properly connected?
be switched on.
Is the power LED on the Power Supply Module
illuminated green?
Is the Management Module inserted all the way into the
chassis?
If there is no improvement, contact your sales or
service representative.
The red error LED
Does removing the Management Module from the
is illuminated.
chassis and then re-inserting it make any difference?
If there is no improvement, contact your sales or
service representative.
The management
Does removing the Management Module from the
software does not
chassis and then re-inserting it make any difference?
recognize the
If there is no improvement, contact your sales or
Management
service representative.
Module.
The serial port is
Is the serial cable connected to the connector?
completely
Are the communication parameters set appropriately in
inoperative.
the communication software (9600 bps, 1 stop bit)?
The prompt does
Are you using an RS-232C cross cable?
not appear when
Does removing the Management Module from the
the terminal is
chassis and then re-inserting it make any difference?
connected to the
If the problem is unresolved, contact your sales or
Management
service representative.
Module via the
serial port.
The display is
Are the communication parameters set appropriately in
garbled when the
the communication software (9600 bps, 1-stop bit)?
serial port is used.
Try removing and then re-inserting the Management
Module, keeping the communication software's
terminal window open.
If the problem is unresolved, contact your sales or
service representative.
Unable to connect
Is the Management Module's IP address correct?
to the Management
Is there a response when you ping the Management
Module via Telnet.
Module's IP address?
If a router is present, are the router settings correct?
Does it make any difference when the Telnet terminal
is connected directly to the Management Module and
not through a network device?
If the problem is unresolved, contact your sales or
service representative.
The Management
Contact your sales or service representative.
Module makes a
strange noise.
1816
Checklist and Action

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