Troubleshooting - Hitachi Compute Blade 2000 User Manual
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Also See for Compute Blade 2000:
- Instruction manual (98 pages) ,
- Update manual (84 pages) ,
- Installation manual (52 pages)
Table of Contents
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Troubleshooting
The following summarizes problems that prevent the Compute Blade 2000 system and
peripheral devices from working properly, and describes what action to take in each case. If the
described action does not resolve the problem, contact your sales or service representative.
Server blade problems
The table below lists the problems that may cause a server blade to malfunction and
describes what action to take.
Location of
No.
Problem
1-1
Power supplies.
LEDs, etc.
1-2
Screen display
1-3
Screen display
1-4
Screen display
Nature of Problem
The power cannot
Are the power cables properly connected?
be turned on.
Is the power light emitting diode (LED) on the Power
Nothing appears on
Supply Module illuminated green?
the monitor.
Is the server blade inserted all the way into the slot?
No LEDs are
Check the system status using the service processor
illuminated.
(SVP) command "MC".
If there is no improvement, contact your sales or
service representative.
The server blade
Is the monitor plugged in to the power outlet?
powers up, but
Is the monitor's power switch turned on?
nothing appears on
Is the cable securely connected?
the monitor.
Does replacing the monitor fix the problem?
If there is no improvement, contact your sales or
service representative.
The screen display
Is the monitor's brightness and contrast controls set
is abnormal or
correctly?
garbled.
Is the cable securely connected?
Does replacing the monitor fix the problem?
Is the correct video driver installed in the OS?
Unlit pixels may occasionally be encountered when
using a liquid crystal display (LCD) monitor, but this is
not a fault.
If there is no improvement, contact your sales or
service representative.
Images are
Are there any precision instruments in use anywhere
distorted.
near the Compute Blade 2000?
Was the Compute Blade 2000 chassis or monitor
moved while the system was in use?
The earth's magnetic field may affect the images and
colors shown on the monitor. Turn off the power, wait
at least 30 minutes, and then try again.
Are the Compute Blade 2000 chassis and monitor
installed too close together? Separate the Compute
Blade 2000 chassis and monitor, or increase the
screen refresh rate.
Does replacing the monitor fix the problem?
If there is no improvement, contact your sales or
service representative.
1812
Checklist and Action
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