Call Pickup; Call Recording; Caller Id Features - Samsung OfficeServ 7200 General Description Manual
Supports software version 4.60 or higher
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Also See for OfficeServ 7200:
- Programming manual (409 pages) ,
- User instructions (368 pages) ,
- Technical manual (265 pages)
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CALL PICKUP
Directed
With directed call pickup, users can answer calls ringing at any station by dialing a code plus that station's
extension number or by pressing the feature button and then dialing the extension. There is a system option
to allow a DSS key to perform a pickup function rather than a transfer function when pressed.
Groups
In addition, calls can be picked up from a station group in a similar manner. The group pickup feature allows
users to answer any call ringing within any pickup group. There are 99 pickup groups available in the system.
A station cannot be in more than one pickup group. To use this feature, station users either dial the access
code or press the assigned feature button followed by the pickup group number.
Established
This feature enables a keyset user to pick-up an establish call in progress at a single line extension connect-
ed to a modem on a PC. An EP key with this extension number must be programmed on the keyset.
Established call pickup is useful with PC dialing programs that outdial from a large list of telephone numbers.
Let the computer dial for you, then press the EP key to speak with the called party.
CALL RECORDING
When using Samsung's proprietary voice mail systems, keyset and OfficeServ Softphone users can record
their telephone conversations in their personal mailbox for playback or e-mail later.
CALL WAITING/CAMP-ON
Busy stations are notified that a call is waiting (camped-on) when they receive a tone. The tone is repeated at
a programmable interval. Digital keysets receive an off-hook ring signal through the speaker while single line
stations and IP keysets receive a tone in the earpiece of the handset. The volume of the camp-on tone can be
set by the station user. Camped-on calls follow Forward No Answer if a Forward No Answer destination has
been set.
Optionally any station can be programmed to automatically camp-on to a busy station instead of having to
press the camp-on button or dial a camp-on code.
CALLER EMERGENCY SERVICE ID (CESID)
This service is provided in the OfficeServ 7200 via an ISDN PRI circuit configured for both way DID connect-
ed to the TEPRI/TEPRIa card.
This is a service where the telephone system sends a number, usually a call back number, to the Public Service
Answering point (PSAP) when a station user dials 911. This number is associated in the PSAP with a location
indicating exactly where the call originated. This allows the emergency services to respond directly to the
correct building or floor of a building rather than to have to make inquiries as to the location of the emer-
gency. This service is sometimes referred to as Enhanced 911 or E-911.
CALLER ID FEATURES
The following features apply to all forms of Caller Identification, however, to make them easier to read caller
identification is referred to as Caller ID.
Name/Number Display
Each LCD keyset user can configure their display to see the name and number in the display.
4.10
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