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How to integrate ITO with SMS
The ITO/SMS integration has two parts. The first consists of the
standard NT application event log template, and the second consists of a
specific SMS application event log template and fourteen threshold
monitors. This sections explains how to set up and install these
templates and monitors.
1. Assign the SMS monitors and templates to the appropriate NT
Table 7-1
ITO SMS Monitors for SMS Services
ITO SMS Monitors
NT_DWN_SMS_CLIENT_CONFIG_MANAGER
NT_UP_SMS_CLIENT_CONFIG_MANAGER
NT_DWN_SMS_EXECUTIVE
NT_UP_SMS_EXECUTIVE
NT_DWN_SMS_HIERARCHY_MANAGER
NT_UP_SMS_HIERARCHY_MANAGER
NT_DWN_SMS_INVENTORY_AGENT
NT_UP_SMS_INVENTORY_AGENT
NT_DWN_SMS_PACKAGE_COMMAND_MANAGER
NT_UP_SMS_PACKAGE_COMMAND_MANAGER
Chapter 7
servers.
The SMS integration contains fourteen threshold monitors that
monitor SMS services, an UP and DWN monitors for each service
(see Table 7-1). One or both of these monitors should be assigned to
the NT systems that run the services that the templates will monitor.
The DWN monitor sends ITO a message when the service that it
monitors is down, and either automatically restarts the service, or
provides the operator with the command that will restart it. The UP
monitor sends ITO a message when the service is running again. (UP
monitors never have an associated action.)
Integrating Applications into ITO
Integrating Applications into ITO
SMS Service
Client Configuration Manager
Executive
Hierarchy Manager
Inventory Agent
Package Command Manager
*
Restart
OA
none
OA
none
AA
none
OA
none
OA
none
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Troubleshooting
