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NOTE
NOTE
NOTE
Installing ITO Agents on the Managed Nodes
General Installation Tips for Managed Nodes
You can also verify the installation by checking the NT services
window and looking for the entry HP ITO Agent, which should be
running, and the HP ITO installation service, which will not be
running. (This service runs only when you want to install the agent
on another NT system.)
The next steps must be performed at the ITO management server.
17. At the ITO management server, verify that the agent is running on
the NT node by highlighting the node icon and double-clicking on the
ITO Status application (in the ITO Application Bank window).
This application returns the status of the ITO agent processes. If they
are running, you know that the NT agent is installed and that the NT
domain controller is functioning as the NT installation server.
Standard Agent Package Installation
This procedure uses a Windows NT installation server to install or
upgrade the agent package on Windows NT systems. To use this
procedure, a Windows NT installation server must be available either:
in the domain of the system you are installing, or
in some other domain where the HP ITO account has administrative
rights on the system where you want to install the agent.
Ensure that the latest version of the ITO agent software is installed on
the installation server. See "ftp Agent Package Installation" on page 103
for instructions on how to prepare the installation server.
If an installation server that meets these requirements is not available,
create one by using the procedure explained in "ftp Agent Package
Installation" on page 103.
This type of installation does not require ftp services, and can be
performed on any NT system within the installation server's domain.
This procedure can also be performed on the primary or backup domain
controller of any domain that grants administrative rights to the HP ITO
account of another installation server, and can thus be used to create
other installation servers in other domains.
Although an installation server can install the agent package on
workstations in other domains, it is recommended to install the agent
package on workstations only from the installation server in that
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Chapter 2
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Table of Contents
Troubleshooting
