HP Point of Sale rp5000 Getting Started page 23

Point of sale system
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Solving Hardware Installation Problems (Continued)
Problem
Computer will not
start.
*You must be logged in as an Administrator to make changes in the Device
Manager.
Power LED flashes
Red five times, once
every second,
followed by a
two-second pause
and the computer
beeps five times.
Getting Started
Cause
Wrong memory
modules were used in
the upgrade or
memory modules
were installed in the
wrong location.
Memory is installed
incorrectly or is bad.
,
www.hp.com
Solution
1. Review the documentation
that came with the system
to determine if you are
using the correct memory
modules and to verify the
proper installation.
2. Observe the beeps and
LED lights on the front of
the computer. See
Diagnostic Front Panel LEDs
and Audible Codes" on
page 21
to determine
possible causes.
3. If you still cannot resolve
the issue, contact Customer
Support.
1. Reseat DIMMs. Power on
the system.
2. Replace DIMMs one at a
time to isolate the faulty
module.
3. Replace third-party memory
with HP memory.
4. Replace the system board.
Getting Started
"POST
19

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