Solving Hardware Installation Problems - HP Point of Sale rp5000 Getting Started

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Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or
remove hardware, such as an additional drive or expansion card.
If you install a plug and play device, Windows XP automatically
recognizes the device and configures the computer. If you install
a non–plug and play device, you must reconfigure the computer
after completing installation of the new hardware. Click Start >
Control Panel. Click Switch to Classic View, if necessary, and
click the Add Hardware icon. Use the Add Hardware Wizard
and follow the instructions that appear on the screen.
You must be logged in as an Administrator to use the Add
Hardware Wizard.
Solving Hardware Installation Problems
Problem
A new device is not
recognized as part
of the system.
Getting Started
Cause
Device is not seated
or connected
properly.
Cable(s) of new
external device are
loose or power
cables are
unplugged.
Power switch of new
external device is not
turned on.
www.hp.com
Solution
Ensure that the device is
properly and securely
connected and that pins in the
connector are not bent down.
Ensure that all cables are
properly and securely
connected and that pins in the
cable or connector are not bent
down.
Turn off the computer, turn on
the external device, then turn on
the computer to integrate the
device with the computer
system.
Getting Started
17

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