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7.3.6. Step 6: Complete HIC replacement
Place the controller online, collect support data, and resume operations.
Steps
1. Place controller online.
a. In System Manager, navigate to the hardware page.
b. Select Show back of controller.
c. Select the controller with the replaced host interface card.
d. Select Place online from the drop-down list.
2. As the controller boots, check the controller LEDs.
When communication with the other controller is reestablished:
◦ The amber Attention LED remains on.
◦ The Host Link LEDs might be on, blinking, or off, depending on the host interface.
3. When the controller is back online, confirm that its status is Optimal and check the controller
shelf's Attention LEDs.
If the status is not Optimal or if any of the Attention LEDs are on, confirm that all cables are
correctly seated and the controller canister is installed correctly. If necessary, remove and
reinstall the controller canister.
If you cannot resolve the problem, contact technical support.
4. Click Hardware › Support › Upgrade Center to ensure that the latest version of ThinkSystem
SAN OS is installed.
As needed, install the latest version.
5. Verify that all volumes have been returned to the preferred owner.
a. Select Storage › Volumes. From the All Volumes page, verify that volumes are distributed
to their preferred owners. Select More › Change ownership to view volume owners.
b. If volumes are all owned by preferred owner continue to Step 6.
c. If none of the volumes are returned, you must manually return the volumes. Go to More ›
Redistribute volumes.
d. If only some of the volumes are returned to their preferred owners after auto-distribution or
manual distribution you must check the Recovery Guru for host connectivity issues.
e. If there is no Recovery Guru present or if following the recovery guru steps the volumes are
still not returned to their preferred owners contact support.
6. Collect support data for your storage array using ThinkSystem System Manager.
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