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Sony SPP-IM977 Operating Instructions Manual

2-line cordless telephone
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Download this manual See also: Service Manual
3-221-214-12 (1)
2-Line Cordless
Telephone
US
Operating Instructions
SPP-IM977
©2000 Sony Corporation

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  • Page 1 3-221-214-12 (1) 2-Line Cordless Telephone Operating Instructions SPP-IM977 ©2000 Sony Corporation...
  • Page 2 The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. SPP-IM977 Serial No. ________________...
  • Page 3 IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product.
  • Page 4 7. If trouble is experienced with this equipment (SPP-IM977), for repair or warranty information, please contact Sony Direct Response Center: Tel 1-800-222-7669. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 5 Caution You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 6: Table Of Contents

    Table of contents Getting Started 8 Read this first 9 Step 1: Checking the package contents 10 Step 2: Setting up the base phone 14 Step 3: Preparing the battery pack 17 Step 4: Entering the area code 20 Identifying the parts Basics 24 Making calls Redialing...
  • Page 7 Caller ID Features 52 Understanding the Caller ID service When you receive a call 53 Looking at the Caller ID list Viewing the Caller ID list Erasing data from the Caller ID list 56 Using the Caller ID list Calling back a number from the Caller ID list Storing a number of the Caller ID list into the Phone...

  • Page 8: Getting Started

    Getting Started Read this first Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2, 3 and 4. Step 1 Handset Getting Started (page 9) First, unpack the phone and the supplied accessories.

  • Page 9: Step 1: Checking The Package Contents

    Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer. AC power adaptor (AC-T128) Telephone line cords (3) Belt clip Base phone Wall bracket for base...

  • Page 10: Step 2: Setting Up The Base Phone

    Step 2 Setting up the base phone Do the following steps: • Choose the best location • Connect the base phone • Choose the dialing mode Choose the best location Where you place the base phone affects the reception quality of the handset.
  • Page 11 Connect the base phone If you want to hang the base phone on the wall, see page 63. To connect the base phone to a single outlet having two lines Hook the cord. To an AC outlet AC power adaptor (supplied AC-T128) Telephone line cord (supplied)
  • Page 12 Step 2: Setting up the base phone (continued) To connect the base phone to two separate outlets Hook the cord. To an AC outlet (supplied AC-T128) To the telephone outlets Telephone line cord (supplied) Line 1 Telephone line cord (supplied) Line 2 Getting Started To DC IN 9V...

  • Page 13: Choose The Dialing Mode

    Notes • Use only the supplied AC-T128 AC power adaptor. Do not use any other AC power adaptor. • Connect the AC power adaptor to a continuous power supply. • Place the base phone close to the AC outlet so that you can unplug the AC power adaptor easily.

  • Page 14: Step 3: Preparing The Battery Pack

    Step 3 Preparing the battery pack Charge the battery pack for more than 12 hours before you start using your phone. CHARGE lamp Getting Started Slide open the battery compartment lid of the handset. Insert the battery pack (with contacts facing down) into the BP-T23 battery compartment.

  • Page 15: Battery Duration

    If the battery lasts only a few minutes even after 12 hours of charging, the usable life of the battery has expired and needs replacement. Contact your local Sony authorized dealer or service center, and ask for a Sony BP-T23 rechargeable battery pack.
  • Page 16 Step 3: Preparing the battery pack (continued) Handset spare battery usage As only one battery pack is supplied with this unit, it is necessary to purchase an additional battery pack (not supplied) for use as a handset spare battery pack. Getting Started Open the battery compartment lid of the base phone.

  • Page 17: Step 4: Entering The Area Code

    Step 4 Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. This is also necessary because the phone must be able to select an area code to properly dial call from the Caller ID list.
  • Page 18 Step 4: Entering the area code (continued) Enter three digits of your home area code using the dialing keys. Press (PGM). You will hear a long confirmation beep. Notes • If the home area code is already entered, it appears on the display in step 4. To enter a different home area code, see “To change the home area code”...
  • Page 19 Select the number (”#1“ to ”#5“) to enter the local area code by turning Jog Dial. Press Jog Dial. ”ENTER AREA CODE“ appears on the display. Enter three digits of the local area code using the dialing keys. Press (PGM). You will hear a long confirmation beep.

  • Page 20: Identifying The Parts

    Identifying the parts Refer to the pages indicated in parentheses for details. Base Phone 1 Display window (p. 24, 34, 52) 2 MESSAGES lamp (p. 61) Flashes when you have messages. 3 NEW CALL lamp (p. 53) Flashes when there is a “NEW” data in the Caller ID list.
  • Page 21 qj PGM (program) button (p. 34) Used to store numbers for speed dialing. qk REDIAL/PAUSE button (p. 28, 35) Redials the last number called/ inserts a pause in the dialing sequence. ql DIAL MODE switch (p. 13) Selects pulse or tone dialing. w;...
  • Page 22 Identifying the parts (continued) Handset 1 Antenna 2 Speaker 3 Jog Dial (p. 17, 37, 53) 4 LINE buttons (1, 2) (p. 24, 30) Lets you make or receive a call. 5 INTERCOM button (p. 45) Lets you talk by using the base phone and handset.
  • Page 23 qg REDIAL/PAUSE button (p. 28, 38) Redials the last number called/ inserts a pause in the dialing sequence. qh PGM (program) button (p. 17, 37) Used to store numbers in Phone Directory. qj Microphone qk I (HEADSET) jack (p. 25, 30, 64) ql VOL (volume) switch (p.

  • Page 24: Basics

    Basics Making calls (HOLD) (*TONE) (REDIAL/PAUSE) Basics Pick up the handset from the base phone. Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up. I (HEADSET) “TALK” appears on the display jack and the display also shows the VOL switch talk time in hours, minutes and seconds.
  • Page 25 Making calls when the headset is connected When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset. Precaution Avoid listening your headset at so loud a volume that extended play might affect your hearing.
  • Page 26 Making calls (continued) If the battery becomes weak during a call The handset will beep every three seconds five times and E and “BATTERY LOW” appears on the display. Finish your call and charge the battery pack. For optimum performance, charge the battery for a full 12 hours. Note that during the first 10 - 15 minutes of charging, the phone will be inactive, i.e., unable to make or receive a call.
  • Page 27 Making calls through the speakerphone Press (LINE 1) or (LINE 2) on the base phone. “SPEAKERPHONE” appears on the display and the display also shows the talk time in hours, minutes and seconds. The corresponding line button lights up. Dial the phone number. To adjust the speaker volume, press (VOLUME)(+) or (--).

  • Page 28: Redialing

    Making calls (continued) Redialing Press (LINE 1) or (LINE 2) to select the line. The corresponding line button lights up. Press (REDIAL/PAUSE) to redial the last number dialed. Note If the number exceeds 32 digits or if it is erased, five short error beeps will alert you that the number cannot be redialed.

  • Page 29: Making Another Call While Talking

    Making another call while talking Example: Making a call on line 2 while talking on line 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly. Press (LINE 2). Dial a phone number for the second party. Now you can talk to the second party on line 2.

  • Page 30: Receiving Calls

    Receiving calls (HOLD) (FLASH/CALL WAITING) Receiving calls when the headset is connected When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset. Precaution Avoid listening your headset at so loud a volume that extended play might affect your hearing.
  • Page 31 Note If another call comes in by “call waiting” service while conversing with an outside caller, you will hear two short beeps. To inform you of an incoming call, the display shows “** RINGING **” when ringing. If you have subscribed to the Caller ID service; •...
  • Page 32 Receiving calls (continued) Additional tasks Adjust the speaker volume Adjust the ringer volume of the base phone Put a call on hold Mute your voice Switch to another call (“call waiting” service*) * You need to subscribe to the service from your telephone company. Note Even when you set the L1 or L2 RINGER LEVEL switch on the base phone to OFF, the handset will ring when the ringer of the handset is turned on (see page...

  • Page 33: Receiving A Call While Talking

    Receiving a call while talking If another call comes in while talking on the other line, the corresponding line button will flash. Example: Receiving a call on line 2 while talking on line 1 Press (HOLD) while talking. The line 1 is put on hold and the LINE 1 button flashes slowly.

  • Page 34: Telephone Features

    “space”, press (VOLUME)(+) to move the cursor to the right. Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), press (VOLUME)(+) to move the cursor, press (6) twice (N), and press...
  • Page 35 Before entering a phone number in step 6 above, do as follows: Enter the outside line access digit (e.g., 9). Press (REDIAL/PAUSE). To change a stored number Store a new number, as described previously. SONY 1234567 1234567890123456 continued Telephone Features...

  • Page 36: Making Calls With Speed Dialing

    Speed dialing (continued) Making calls with speed dialing Press (LINE 1) or (LINE 2) to select the line. Press (SPEED DIAL). Enter the desired speed dialing number ((0) to (9)). The phone number stored as the speed dialing number will be dialed.

  • Page 37: Phone Directory

    “space”, turn Jog Dial up to move the cursor to the right. Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), turn Jog Dial up to move the cursor, press (6) twice (N), and press (9) three times (Y).

  • Page 38: Two Lines

    • You may press Jog Dial instead of (PGM) in steps 4 and 6. To store a number to be dialed via Private Branch Exchange (PBX) Before entering a phone number in step 5 above, do as follows: Enter the outside line access digit (e.g., 9). Press (REDIAL/PAUSE). Telephone Features SONY 1234567 1234567890123456...

  • Page 39: Changing A Stored Name And/Or Phone Number

    When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the all digits are displayed in two lines after about two seconds. SONY 1234567 DIAL EDIT ERASE 1234567...

  • Page 40: Erasing A Memory Location

    You hear a long confirmation beep and the memory location is erased. Making calls from the Phone Directory Turn Press (LINE 2) (LINE 1) Telephone Features SONY 1234567 DIAL EDIT ERASE 1234567 ERASE NO YES 1234567 Press Jog Dial. “DIRECTORY” appears on the display.
  • Page 41 • Alphabetical order: ABC...XYZ y symbols y * y # y 0 - 9 • Initial character: To search for “SONY” for example, press (7) and then turn Jog Dial to search through the names starting with P, Q, R, S or 7.

  • Page 42: Setting The Ringer Type

    Setting the ringer type You can select a ringer type of the handset from four type. Turn Press Telephone Features Press (PGM). Turn Jog Dial up to make “RINGER” flash. DIRECTORY AREA RINGER Press Jog Dial. LINE1 LINE2 Turn Jog Dial to choose the line you want to set the ringer type.

  • Page 43: Turning Off The Ringer Of The Handset

    Turning off the ringer of the handset Perform steps 1 to 5 on page 42. Press (0). You will hear a confirmation beep. Press (OFF). When “RINGER” is set to “RINGER OFF” The handset won’t ring. You can still make calls, and also receive calls if another telephone connected to the same line rings to inform you on incoming calls.

  • Page 44: Switching The Phones During A Call

    Switching the phones during a call You can easily switch between the handset and speakerphone on the base phone without disconnecting the call. The call on line 1 will be switched to line 1 on another phone and that on line 2 is switched to line 2.

  • Page 45: Talking Between The Phones (Intercom)

    Talking between the phones (Intercom) You can converse using the base phone and the handset. You can start the intercom from either phone. (OFF) INTERCOM lamp (OFF) To talk from the handset to the base phone Press (INTERCOM) on the handset. After the base phone rings twice, you will be connected automatically.

  • Page 46: Receiving A Call While Using The Intercom

    Talking between the phones (Intercom) (continued) Note While conversing with an outside caller via the base phone or handset, you cannot make an intercom call. If you press (INTERCOM), you will hear a busy tone. Tips • You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

  • Page 47: Transferring A Call

    Transferring a call You can transfer a call between the handset and base phone without disconnecting the call. To transfer from the base phone to the handset INTERCOM lamp (LINE 2) (LINE 1) Tips • You can receive an intercom call on the handset even when “RINGER” is set to “RINGER OFF”.

  • Page 48: To Transfer From The Handset To The Base Phone

    Transferring a call (continued) To transfer from the handset to the base phone (LINE 1) (LINE 2) INTERCOM lamp You can receive an intercom call on the base phone even when the L1 or L2 RINGER LEVEL switch on the base phone is set to OFF. The base phone will ring at a low level.

  • Page 49: Having A Conference Call

    Having a conference call You can talk on two lines at the same time and you can also talk on one line, the handset and the base phone at the same time. Making another call while talking You can talk with two parties at the same time using both line 1 and line 2.

  • Page 50: Receiving A Call While Talking

    Having a conference call (continued) Receiving a call while talking If another call comes in while talking, the LINE 1 or LINE 2 button on which another call is coming will flash. Press (HOLD). The line in use is put on hold. Press (LINE 1) or (LINE 2), on which another call is coming.

  • Page 51: Switching Conference From The Handset To The Base Phone

    Switching conference from the handset to the base phone Press (HOLD) on the handset to put both lines on hold. The LINE 1 and LINE 2 buttons on the handset and the base phone flash. Press (CONF) on the base phone to resume the conversation. Switching conference from the base phone to the handset Press (HOLD) on the base phone to put both lines on hold.

  • Page 52: Caller Id Features

    Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company.

  • Page 53: Looking At The Caller Id List

    Looking at the Caller ID list The phone stores the data of the last 20 calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. Viewing the Caller ID list You can look through the Caller ID list to check the phone number and/or name of the calls received on the handset’s display.

  • Page 54: Erasing Data From The Caller Id List

    Looking at the Caller ID list (continued) About the “ *” mark SMITH JOHN 1-201-123-4567 Erasing data from the Caller ID list Old data will be erased automatically when a 21st call comes in, but you can also manually erase unnecessary data one by one or erase the entire list.
  • Page 55 To erase the entire list at once Display any Caller ID data. Press Jog Dial. Turn Jog Dial up to make “ERASE” flash and press Jog Dial. Turn Jog Dial up to make “ALL” flash, then press Jog Dial. Turn Jog Dial up to make “YES” flash, then press Jog Dial.

  • Page 56: Using The Caller Id List

    Using the Caller ID list By using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into the Phone Directory. Calling back a number from the Caller ID list Turn Press Notes...

  • Page 57: Storing A Number Of The Caller Id List Into The Phone Directory

    Storing a number of the Caller ID list into the Phone Directory Display the name and phone number you want to store from the Caller ID list (see page 53). Confirm the number and press Jog Dial. Turn Jog Dial up to make “PGM” flash and press Jog Dial.

  • Page 58: To Change The Number Of Digits Of The Phone Number

    Using the Caller ID list (continued) To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back or store into the Phone Directory .
  • Page 59 When the local area code matches SMITH JOHN 201-123-4567 SMITH JOHN 1-201-123-4567 Continue the operation to call or store the phone number with the correct number of digits (pages 56 and 57). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory.

  • Page 60: Using "Caller Id With Call Waiting" Service

    Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting”...

  • Page 61: Using Visual Message Waiting Service

    Using visual message waiting service If you subscribe to your telephone company’s message service which includes this feature, the display will show that you have messages waiting to be retrieved. MESSAGES lamp Note You cannot use this feature, if you have not subscribed to your telephone company’s message service.
  • Page 62 Using visual message waiting service (continued) If you move or change your telephone company Message waiting signals are sent in one of two ways: FSK signaling or “stutter” signaling (Your telephone company can provide you with more information about your service). The first time this phone receives a voice mail message, it will set itself to the FSK service and will lock out the stutter service if your telephone company is in FSK service.

  • Page 63: Additional Information

    Additional Information Mounting the base phone on a wall Hang-up tab AC power adaptor cord Wall bracket To remove the wall bracket, press the lower tabs. Raise the hang-up tab. Plug the telephone line cord(s) to the L1/L1+L2, and/or L2, DATA jack(s) and the AC power adaptor to the DC IN 9V jack, and hook the cords.

  • Page 64: Carrying The Handset By The Belt Clip

    Remove the belt clip carefully to avoid breaking your fingernails. Using the headset You can talk on handset without using your hands by connecting Sony TL-HD1 headset (optional) to the I (HEADSET) jack on the handset. Additional Information Press the belt clip to the handset.

  • Page 65: Notes On Power Sources

    Notes on power sources On battery pack • Store the battery pack at a temperature between 41°F (5°C) and 95°F (35°C) for best performance. • If you do not use the handset for a long period of time, remove the battery pack from the handset after charging for more than 12 hours, and base phone after charging for more...

  • Page 66: Maintenance

    • If the charge terminals of the base phone and handset are soiled, wipe them with a soft cloth. If you have any questions or problems concerning your phone, please consult your nearest Sony dealer. Additional Information...

  • Page 67: Troubleshooting

    Troubleshooting If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Symptom You hear five short error beeps when you press (LINE 1) or (LINE 2).
  • Page 68 Troubleshooting (continued) Symptom You hear interference during conversation. Your conversation is muted and “CHANNEL SEARCHING...” appears on the display. You hear a beep every three seconds and E and “BATTERY LOW” appear on the display. LINE 1 or 2 button flashes when not in use.
  • Page 69 Symptom The caller’s name and/or phone number does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. The memory match function does not work. You cannot use visual massage waiting service. The CHARGE lamp does not light up when you place the handset to charge.

  • Page 70: Specifications

    Specifications General Frequency band 902 - 928 MHz Operating channel 30 channels Dial signal Tone, 10 PPS (pulse) selectable Supplied accessories See page 9. Handset Power source Rechargeable battery pack BP-T23 Battery charging time Approx. 12 hours Battery life Standby: Approx. 7 days Talk: Approx.

  • Page 71: Index

    Index Adjusting volume handset volume 25, 30 speaker volume 27, 32 Area code 17 Battery pack charging 14 duration 15 Belt clip 64 Call waiting service 30, 60 Caller ID 52 Caller ID list 53 calling back 56 memory match function 52 storing in Phone Directory 57...
  • Page 72 For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station. Sony Corporation Printed in China...

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