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∫ Remote camera controller
Problem
Cannot operate using the
controller
Slow response to the
controller
∫ Web screen
Problem
No access is possible from the
web browser
≥ Controller operations cannot be performed in the following cases.
j When the unit is turned off (the operation indicator of the unit is turned off)
j When the unit is in standby mode (the operation indicator is flashing slowly)
j During Playback Mode
≥ Correctly select this unit to operate.
≥ Connect correctly with the controller.
Refer to the Operating Instructions of the controller.
≥ It may be necessary to upgrade the version of the controller so that the
controller will support the unit.
≥ This may occur when recording to the SD card and using IP streaming
(JPEG) simultaneously with [PRIORITY MODE] set to [REC/PB(4K)].
Lower the frame rate and image quality of the IP streaming (JPEG).
≥ Connect the LAN cable with Category 5 or above to the IP control LAN
terminal.
≥ Confirm illumination of the [LINK] LED on the IP control LAN terminal.
If it is not lit, it means that something is wrong with the connection to the LAN
or that the network at the connection destination is not working properly.
Check the LAN cable for defective contacts, and check the wiring.
≥ Confirm if this unit is turned on.
If the operation indicator of the unit is turned off, the unit is turned off.
≥ When not using the DHCP function, set a valid IP address for the unit.
(l
166)
≥ Confirm if wrong IP address is accessed.
Connection can be confirmed by the following methods.
[When using Windows]
Using the Windows command prompt, execute
> ping [IP address which has been set in the camera]
A reply returned from the unit signifies that there are no problems in
operation.
[When using Mac]
Using the OS X terminal, execute
> ping -c 10 [IP address which has been set in the camera]
A reply returned from the unit signifies that there are no problems in
operation.
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Check points
Check points
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