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Issue 6
SERVICE
CONDITIONS
A - 48
Timeout - No Answer:
1.
An incoming CO/PBX call is received on a line.
2.
The Automated Attendant answers the call and sends a greeting.
3.
A 1-digit DTMF tone is received.
4.
The call is transferred to a designated station or Station Hunt
group.
5.
When there is no answer, the CO/PBX ringing transfer at the
station is changed to an ordinary CO/PBX ringing call on the CO/
PBX line, after a programmed time.
6.
The calling party on the CO/PBX line is answered.
Data Assignment:
A maximum of two VRS(4)-U10 ETUs can be used for Automated
¥
Attendant.
Each channel has 240 recording seconds that can be subdivided into
¥
2, 4, 8, or 16 equal recording times.
A maximum of eight Automated Attendants can be assigned. Multiple
¥
Automated Attendants can be assigned to one VRS(4)-U10 ETU
channel.
Use Memory Block 1-4-21 (Automated Attendant Extension Number
¥
Assignment) to specify the message that is played when a DID call is
received.
Use Memory Block 1-4-22 (Automated Attendant Direct Extension
¥
Ring Assignment) to specify one of eight messages to be played for
direct transfer to an extension.
required.
Use Memory Block 1-4-08 (Automated Attendant PBR Timeout
¥
Response Selection) to specify how a call is answered by the
Automated Attendant when a DTMF tone is not received. When
NORMAL Call is specified (default), the system rings selected
stations using Memory Block 4-01[CO/PBX Ring Assignment (Day
Mode)] or 4-02 [CO/PBX Ring Assignment (Night Mode)]. When
RELEAS is specified, the call is dropped after a fixed time of 30
seconds.
Electra Elite
System Software S5000 is
Automated Attendant
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