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PROBLEM SOLVING
NOTE:
Turn off the switch and unplug the electrical cord before servicing.
PROBLEM
3
Motor will n ot start.
Electric Plug
3
Power switch is not turn ed ON
3
Clean in g solution
Clean Water Solution Tank is
an d water are n ot
incorrectly installed
released from th e
3
Carpet Nozzle
Carpet nozzle area clogged
3
Clean in g solution
Air Lock
an d water are n ot
released from th e
3
Uph olstery/ Stair
Low water solution level in clean
Nozzle
water solution tank
3
Clog in Uph olstery/ Stair Nozzle
3
Clog in Uph olstery/ Stair Nozzle
tubing
3
Plun ger, Boot Seal and Filter
Assembly is not in correct position
3
Does n ot pick up
Recovery Tan k is full
th e dispensed
clean in g solution
an d water from
carpet
3
Recovery Tan k is not fully installed
3
Selector Knob is not in carpet position
3
Does n ot clean th e
Belt
3
carpet
Brush Roll
3
Improper clean ing solution used
3
Selector Knob n ot in carpet position
3
Clean Water
Plun ger, Boot Seal and Filter
Solution Tank
Assembly is not in correct position
leaks prior to
activatin g h an dle
trigger or
Uph olstery/ Stair
Nozzle Trigger
3
Min imal suction at
Selector Knob is n ot in the
th e en d of th e h ose
attachmen t position
3
Upholstery/ Stair Nozzle is clogged
3
Recovery Tank not completely
in stalled
3
Water appears on
Plunger, Boot Seal an d Filter
top of th e
Assembly is n ot correctly in stalled
Recovery Tan k
3
Suction sh uts off
Excessive foam in the
prematurely
Recovery Tan k
3
Improper clean ing solution used
Missin g parts
Questions
18
CAUSE
SOLUTION
Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Make sure power switch is in ON position.
Be sure Clean Water Solution Tank is locked securely into
place.
Refill Clean Water Solution Tank with clean water and solution.
Remove debris from the carpet nozzle area.
Check Plunger, Boot Seal and Filter Assembly ( see p. 16)
With unit in the OFF position, raise the attachment handle
above your head. Then engage the attachment handle trigger
for 4 seconds. Turn unit ON to resume spraying.
Check the water level in the Clean Water Solution Tank
and refill.
Clear the Upholstery/ Stair Nozzle of debris.
Remove the "M" shaped piece on the underside of the
Upholstery/ Stair Nozzle, then remove, rinse and replace
the filter into the Solution Tube ( see p. 14) .
Check Plunger, Boot Seal and Filter Assembly ( see p. 16)
Empty Recovery Tank. Replace lid and return to cleaner.
Resume cleaning.
There may be excessive foam in the Recovery Tank.
Use correct cleaning solution and water mix ratio:
( 4 ounces of cleaning solution per 1 gallon of water.)
Empty Recovery Tank, then clean or replace the filter.
Make sure Recovery Tank is fully locked into position.
Make sure the Selector Knob is in the carpet position.
Replace a cut, loose, or out of shape belt ( see p. 17)
Remove belt cap and clean hair, thread and debris from bristles
and brush roll area. Replace brush roll if bristles are worn.
Use Genuine GE Carpet/ Upholstery Cleaning Solution.
Make sure Selector Knob is in carpet position.
Remove Clean Water Solution Tank and check Plunger, Boot
Seal and Filter Assembly by removing it and reinstalling it into
the reservoir by pressing the top of the plastic plunger
downward. Do not press down on the rubber Boot Seal.
Make sure Selector Knob is in attachment position.
Remove any visible clogs from nozzle that restricts the airflow.
Activate the Upholstery/ Stair Nozzle Trigger and flush with
clean water while the unit is in attachment mode ( see p. 14) .
Make sure Recovery Tank is in locked secured position.
Remove Clean Water Solution Tank and check Plunger, Boot
Seal and Filter Assembly by removing it and reinstalling it into
the reservoir by pressing the top of the plastic plunger
downward. Do not press down on the rubber Boot Seal.
Use correct cleaning solution and water mix ratio:
( 4 ounces of cleaning solution per 1 gallon of water.)
Empty Recovery Tank, then clean or replace the filter.
Use Genuine GE Carpet/ Upholstery Cleaning Solution.
Call 1-877-207-0923 for customer assistance.
Call 1-877-207-0923 for customer assistance.
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