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● Code :
M3-1211
M3-1213
M3-1214
● Symptom / Cause :
Paper transport jam (paper output section)
- The paper has not reached the exit sensor or face up
output sensor.
● Troubleshooting method :
1. Open the side door. And remove the jammed paper
Close the side door. After warm up, if same jam occ
2. If the idle roller of the exit unit(JC90-0914C) is dama
3. If there is any obstacles on paper path of the exit un
4. Enter the diagnostic mode, and execute the exit sen
Be the paper at sensor. If "Without paper" message i
5. Check if the return gate of the exit unit is assembled
Reassemble or replace the spring. ( Solenoid spring
6. Reconnect the exit unit wall connector and close the
7. If the problem persists, disassemble the exit unit and
If any part is damaged, replace it.
a Check if the gate return is damaged or deformed
a Check if the gate return is damaged or deformed.
b. Check if the idle roller, holder in the exit unit is dam
c. Check if the actuator exit sensor is damaged.
d. Check if the photo interrupter is damaged or the co
8. Check if the exit connector on main board. Reconne
9. Replace the main
Service Manual
● Error message :
Paper jam in exit are
board(JC92-02580A(for 9352) / J
7. Troubles
shooting
ea.
p exit sensor within normal time after passing the
r.
curs, check the following.
aged or not assembled, reassemble it properly.
nit, remove it.
nsor test.
is displayed, replace the sensor.
d with torsion spring on the rear of set properly.
g is the same )
e side door.
d check the following.
maged.
onnector is connected properly.
ect it.
C92-02581A(for
7-8
83
9252))
SAMSUNG ELECTRONICS
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