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Problem
The monitor pivots when the security lever
is in the lock position.
The docking station will not release the
monitor when the security lever is moved
to the unlock position.
4-6
Troubleshooting: General
Cause
The docking station's locking mechanism
may have been accidentally activated
before the monitor was placed on the
docking station.
The monitor might not be positioned
correctly on the docking station to allow all
four clamps to secure the monitor's GCX
plate.
The locking mechanism has failed.
The security lever was not moved and held
in the unlock position while the monitor
was removed.
The locking mechanism has failed.
Dash Port Docking Station
2000966-037
Solution
Remove the monitor and try to re-set the
locking mechanism by moving the security
lever to the unlock (far right) position.
Remove and re-position the monitor on the
docking station. Verify the monitor doesn't
pivot.
Remove the monitor from the docking
station. Manually depress the locking lever
pin and verify the four clamps extend out
from the base of the docking station. If they
don't extend, replace the top housing.
1. Review the
"Disassembly Guidelines"
page 5-3.
2. Complete,
"Separating the Top and
Bottom Housings"
on page 5-4.
3. Throw away the failed top housing and
complete,
"Joining the Top and Bottom
Housings"
on page 5-6.
4. Complete,
"After Reassembly"
page 5-3.
Slide and hold the security lever in the
unlock (far right) position until you remove
the monitor from the docking station.
1. Remove the six screws from the bottom
of the docking station to separate the top
housing of the docking station from the
bottom housing of the docking station.
2. Use a bladed screw driver to manually
release the docking station's clamps
from the base of the monitor.
3. If necessary, contact Technical Support.
4. Replace the top housing.
Review the
"Disassembly Guidelines"
on page 5-3.
Complete,
"Separating the Top and
Bottom Housings"
on page 5-4.
Throw away the failed top housing and
complete,
"Joining the Top and
Bottom Housings"
on page 5-6.
Complete,
"After Reassembly"
page 5-3.
on
on
on
Revision B
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