Chapter 5 - How Stratagy Operates User Ids; Reserved User Ids - Toshiba Stratagy IVP8 Installation And Maintenance Manual
Voice processing systems
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- User manual (98 pages) ,
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How Stratagy Operates
User IDs
Reserved User IDs
Stratagy comes with several pre-defined User IDs. Only User ID 999 cannot be assigned to another
User ID number. Each of the following User ID mailboxes performs a specific function.
Most of the mailbox numbers of the pre-defined User IDs can be changed, if required, to better meet
your customers needs.
Notes
User IDs 989, 993, 995, and 996 are not supported by the Flash.
G
User ID 993 is supported only by the IVP8.
G
User ID 0: Operator – For an after hours caller who is unable to direct his own call or does not
know the extension of the person he wants to reach. See
Mailboxes
User ID 411: Directory – Directory User ID for all ports or specified ports. The caller enters the
first few letters of the name of the person he/she wants to contact. Stratagy plays the corresponding
User ID's name recording. See
see the Stratagy System Configuration parameter box_idx in
User ID 982/983: System Shutdown 1 & 2 – These User IDs enable the System Administrator to
shut down the system via the telephone dial pad.
User ID 989: AMIS Loopback – User ID mailbox used by other AMIS nodes for testing the
network. Any AMIS message directed to this User ID mailbox is sent back to the sender, if
accessible to Stratagy. By default, the User ID mailbox is disabled. See the Stratagy system
configuration parameter amis_ltm in
User ID 990: Company Greeting – The salutation that lets the caller know which company he
called. See
User ID 991: Caller Instructions – Give the caller options for reaching departments or
information. See
User ID 993: Soft Modem – The
enables a Stratagy Admin PC's modem to communicate with the IVP8 internal modem (2400 baud).
User ID 994: Fax Tone Detect – User ID Stratagy "jumps" to when Stratagy detects a specific
tone. Used to handle incoming faxes, detect connections from TDD machines for deaf
communication, etc. See the Stratagy System Configuration parameter hot_box in
Configure
User ID 995: Future Delivery – Stores all messages awaiting future delivery. See the Stratagy
System Configuration parameter future_delivery in
User ID 996: Guest Defaults – User ID Stratagy uses for the default values when creating a new
Guest User ID. The field values are copied into a new Guest User ID upon initialization. See the
Stratagy System Configuration parameter guest_defaults in
User ID 997: Defaults Box – User ID Stratagy uses for the default values when creating a new User
ID. The field values are copied into a new User ID upon initialization. See the Stratagy System
Configuration parameter defaults_box in
User ID 998: Direct Message – Direct Message User ID for all ports or specified ports. Stratagy
records a message for a User ID without having to execute the Extension field and/or hear the User
ID's greeting. This is particularly useful for an Operator transferring directly to voice mail. See the
Stratagy System Configuration parameter box_send in
5-2
for details.
Appendix B – Special Greeting User ID Mailboxes
Appendix B – Special Greeting User ID Mailboxes
Appendix B – Special Greeting User ID Mailboxes
KM
Stratagy.
Appendix B – Special Greeting User ID
Chapter 4 – Configure
Chapter 9 – AMIS
Networking.
token is factory programmed into this User ID. The token
Chapter 4 – Configure
Chapter 4 – Configure
Chapter 4 – Configure
Chapter 4 – Configure
for details. Also
Stratagy.
for details.
for details.
Chapter 3 –
Stratagy.
Stratagy.
Stratagy.
Stratagy.
Stratagy I&M
06/02
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Troubleshooting
