Epson Artisan 810 Service Manual page 72
Color inkjet printer
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Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
Occurrence
Symptoms
Timing
Paper feeding operation is
performed normally, but the
paper is not fed inside the
printer.
Any time
Multiple sheets of paper are
always fed at one time.
TROUBLESHOOTING
Table 3-8. Check point for Paper jam error according to each phenomenon
Failed Part /
Part Name
1. Is the Rear Paper Guide Assy correctly installed?
Rear Paper Guide
Assy
1. Is the Lower ASF Paper Guide Assy correctly Assy
installed?
2. Is the intermediate roller shaft correctly installed?
Lower ASF Paper
Guide Assy
3. Is the surface of the intermediate roller contaminated
with micro pearl paper dust or greasy dirt?
4. Does the flap of the Lower ASF Paper Guide Assy come
off?
1. Is the LD Roller shaft correctly installed?
LD Roller
2. Is the surface of the LD Roller contaminated with micro
pearl paper dust or greasy dirt?
Paper Guide Top
1. Is the Paper Guide Top Assy correctly installed?
Assy
1. Is the Upper Paper Guide L/R Assy correctly installed?
Upper Paper Guide
L/R Assy
1. Is the Cassette Cork damaged or worn?
Cassette Unit
2. Is the rear end of the Cassette Assy damaged?
1. Is the Sub Transmission Cam Holder correctly installed? 1. Replace the Printer Mechanism
Sub Transmission
Cam Holder
Troubleshooting by Error Message
Check Point
1. Replace the Printer Mechanism
1. Install the Lower ASF Paper
2. Install the intermediate roller
3. Clean the intermediate roller.
4. Install the flap of the Lower ASF
1. Replace the Printer Mechanism
2. Clean the LD Roller.
1. Install the Paper Guide Top Assy
1. Replace the Printer Mechanism
1. Replace the Cassette Cork with a
2. Replace the Cassette Unit with a
Remedy
"4.2.1 Parts transferred
with a new one.
from the old printer when
replacing the Printer
Mechanism" (p.108)
Guide Assy correctly.
shaft correctly.
"4.2.5.8 Lower ASF Paper
Guide Assy" (p.149)
Paper Guide Assy correctly.
"4.2.1 Parts transferred
with a new one.
from the old printer when
replacing the Printer
Mechanism" (p.108)
"4.2.3.13 Paper Guide Top
correctly.
Assy" (p.123)
"4.2.1 Parts transferred
with a new one.
from the old printer when
replacing the Printer
Mechanism" (p.108)
new one.
"4.2.3.12 Cassette Unit/EJ
Cover Assy" (p.122)
new one.
"4.2.1 Parts transferred
with a new one.
from the old printer when
replacing the Printer
Mechanism" (p.108)
Revision G
Reference
72
Confidential
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Table of Contents
Troubleshooting
