Options—Longest Idle Distribution (Activation Key Required); Options—Wrap-Up Timer Based On - Panasonic KX-NCP500 Programming Manual
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- Programming manual (1016 pages) ,
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- Features manual (504 pages)
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Options—ICD Group Key Mode
Selects whether ICD Group buttons at extensions operate as normal or in Enhanced Phantom button mode.
When set to Enhanced Phantom mode, creating an ICD Group button at an extension using PT personal
programming automatically registers the extension as a member of the relevant ICD Group. The extension
user can also specify the delayed ringing settings.
Default
Group DN
Value Range
Group DN, Enhanced Phantom
Maintenance Console Location
5.15 [3-5-3] Incoming Call Distribution Group—Miscellaneous
Programming Manual References
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List—
Feature Manual References
9.1.1 ICD GROUP FEATURES
Options—Longest Idle Distribution (Activation Key Required)
Selects whether incoming calls are distributed to idle extensions evenly in order (UCD), or to the extension
that has been idle the longest (ACD).
Default
Enable (ACD)
Value Range
Disable (UCD), Enable (ACD)
Maintenance Console Location
5.15 [3-5-3] Incoming Call Distribution Group—Miscellaneous
Programming Manual References
None
Feature Manual References
9.1.2 ICD Group Features—Group Call Distribution
Options—Wrap-up Timer based on
Selects whether the ICD Group member wrap-up timer or extension wrap-up timer is used.
If Extension is selected here,
Settings—Member List becomes unavailable. If ICD Group Member is selected,
Document Version 2011-10
5.15 [3-5-3] Incoming Call Distribution Group—Miscellaneous
Wrap-up Timer on 5.13 [3-5-1] Incoming Call Distribution Group—Group
Delayed Ring
Wrap-up Timer on
PC Programming Manual
559
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