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6.2.2 Clearing Jams in the Paper Paths
When a paper jam occurs, Paper Jam appears on the display . Refer to the table below to locate and clear the paper jam.
Operator Panel Message
Paper Jam 0
Open Front Door
Paper Jam 1
Cartridge Area
Paper Jam 2
Open Rear Door
Duplex Jam 0
Check Inside a
Duplex Jam 1
Check Inside a
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam.
6.2.3 Paper Feed Jam (tray 1)
1. Open and close the front cover. The jammed paper
automatically exits the printer. If the paper does not
exit, go to the next step.
2. Pull the paper tray open.
Location of Jam
Paper Feed Jam (tray 1)
Paper Feed Jam (optional tray 2)
Fuser Area Jam
Paper Exit Jam
in the duplex unit
between the duplex unit and
fuser area
3. Remove the paper by gently pulling it straight out.
If you cannot see the paper or the paper does not
move when pulled, check the fuser area. For more
information, see "Fuser Area Jam".
4. Insert the paper tray into the printer until it snaps into
place.
Printing automatically resumes.
Alignment & Adjustments
Go to
"Paper Feed Jam (tray 1)" or
"Paper Feed Jam (optional tray 2)".
"Fuser Area Jam".
"Paper Exit Jam".
"Duplex Jam 0".
"Duplex Jam 1".
Service Manual
6-5
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- Disassembly and Reassembly
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Troubleshooting
