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Epson EPL-N1200 User Manual

Epson america, inc. laser printer user's guide epl-n1200
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Laser Printer

U s e r ' s G u i d e
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information
contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation shall not be liable against any damages or problems arising from
the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark
of Seiko Epson Corporation.
Swiss and Dutch are trademarks of Bitstream Inc.
CG Times and CG Omega are registered trademarks of Miles, Inc.
Univers is a registered trademark of Linotype AG and/or its subsidiaries.
Antique Olive is a trademark of Fonderie Olive.
Arial and Times New Roman are registered trademarks and Albertus is a trademark of
Monotype Corporation plc.
Coronet is a trademark of Ludlow Industries (UK) ltd.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in
those marks.
Copyright © 1996 by Epson America, Inc.
8/96
Printed on recycled paper with at least 10% post-consumer content

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Summary of Contents for Epson EPL-N1200

  • Page 1: Laser Printer

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...
  • Page 2 This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.

  • Page 3: Printer Parts

    Printer Parts top cover latch optional LocalTalk/ Serial interface access cover optional interface card slot cover fuser paper stopper power switch AC inlet parallel C interface parallel B interface imaging cartridge guides control panel front cover...

  • Page 4: Table Of Contents

    Using the EPSONScript Driver in Windows 95 ..Using the EPL-N1200 Driver ....
  • Page 5 Installing and Using the Windows NT 3.51 Drivers ..2-17 Installing the EPSONScript Driver for Windows NT ..2-18 Installing the EPL-N1200 Driver for Windows NT ..2-20 Chapter 3...
  • Page 6 Paper ....... . . Printer ....... . .
  • Page 7 Your EPSON EPL-N1200 is a PostScript -compatible, 600-dpi laser printer that uses EPSON’s latest quality-enhancement and energy-efficiency technologies to print crisp, clean output at up to 12 pages per minute. The built-in EPSONScript Level 2 interface lets you print any document formatted for PostScript output, including professional graphics formats and special effects.

  • Page 8: Postscript Fonts

    You select fonts from the Font menu of your software application. In most cases, a screen font has the same name as the corresponding printer font. In other cases, the name of the font you select is different from the name of the font that prints, even though the appearance is almost the same.

  • Page 9: Lj4 Plus Or Gl2 (Pcl5E) Mode Fonts

    LJ4 Plus or GL2 (PCL5e) Mode Fonts The EPL-N1200 includes a number of resident fonts that you can use in the LJ4 Plus or GL2 (PCL5e) emulations, as listed below. When you select these fonts in your application, choose the font name listed in the “HP equivalent name” column.

  • Page 10: How To Use Your Manuals

    Quick Setup card. This User’s Guide contains the information you need to use your printer and control it with the Windows printer driver or the printer’s control panel. If you’ll be using advanced features of your printer or controlling it from DOS or from a remote location on a network, you’ll find the additional information you need in the...

  • Page 11: Warnings, Cautions, And Notes

    (800) 922-8911 for the nearest location or the following services: Fax-on-Demand access to EPSON’s technical information library Literature on current and new products The location of your nearest Authorized EPSON Reseller or Customer Care Center Technical information on the installation, configuration, and operation of EPSON products Customer relations.

  • Page 12: Electronic Support Services

    For answers to commonly asked questions about EPSON products 24 hours a day, 7 days a week, call EPSON Sound Advice at (800) 442-2110. You can purchase manuals, accessories, and parts for EPSON products from EPSON Accessories at (800) 873-7766 (U.S. sales only).

  • Page 13: Energy Star Compliance

    Members of CompuServe prompt to reach CompuServe’s Epson America Forum. As an owner of an EPSON product, you are eligible for a free introductory CompuServe membership, which entitles you to an introductory credit and your own user ID and password. To take advantage of this offer in the U.S.

  • Page 14: Important Safety Instructions

    Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Do not place the printer on an unstable surface or near a radiator or heating vent. Locate the printer near an outlet where you can easily unplug the power cord.

  • Page 15: Laser Safety Information

    Laser Safety Information This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
  • Page 16 Use of controls or adjustments, or performance of procedures other than those specified in this User’s Guide may result in hazardous radiation exposure. Your printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required.
  • Page 17 0.1 parts per million (ppm) expressed as an average time-weighted concentration over an eight hour period. The EPL-N1200 laser printer generates <0.01ppm for 8 hours of continuous printing, assuming a closed room of approximately 1000 cu ft (8’...
  • Page 18 Be careful not to touch the fuser, which is marked CAUTION HOT SURFACE. If the printer has been in use, the fuser can be very hot. Avoid touching the components inside the printer unless instructed to do so in this User’s Guide.
  • Page 19 Protect the light-sensitive drum from exposure to light any longer than necessary. Overexposing the drum may cause abnormally dark or light areas to appear on the printed page and reduce the service life of the drum. Also, do not open the drum’s protective cover. Try not to touch the toner and avoid contact with your eyes.
  • Page 20 Chapter 1 Paper Handling Choosing Paper or Other Media ....Loading Paper in the Built-in Paper Tray Feeding Envelopes or Paper by Hand Printing Two-sided Documents .

  • Page 21: Choosing Paper Or Other Media

    Choosing Paper or Other Media You can print on many different kinds of paper or other media with your EPL-N1200: Plain bond paper (16 to 24 lb weight) Card stock (24 to 42 lb weight) Envelopes Labels Transparency film. You can print on many sizes of paper too. Just be sure the size is within this range: Width: Between 3.6 and 8.5 inches (92 to 216 mm)

  • Page 22: Loading Paper In The Built-In Paper Tray

    Loading Paper in the Built-in Paper Tray Use these instructions to load paper in the paper tray inside your printer. If you’ve installed an optional paper cassette, follow the steps on page 1-8 to load paper in the cassette. 1. Lift up the front cover.

  • Page 23: Feeding Envelopes Or Paper By Hand

    3. For the Paper Size, select the size you want to use. If you don’t see the paper size you want, choose the closest size on the list. 4. Click OK. 5. Open the printer’s front cover and remove any paper loaded in the built-in paper tray. Paper Handling...
  • Page 24 7. Adjust the paper guides to fit the paper you loaded, if necessary. 8. Select the Print command in your application program to send the print job. After a moment, the printer’s control panel displays Manual Feed and the paper size you selected. The lights flash.

  • Page 25: Printing Two-Sided Documents

    Printing Two-sided Documents You can print two-sided documents to save paper and make your output look like a professional, bound document. The EPL-N1200 makes it easy by providing a Duplexing option in the non-PostScript printer driver. Note: If you’re using the printer in the PostScript mode, you may still be able to print two-sided documents.

  • Page 26: Printing On Custom-Size Paper

    Printing on Custom-size Paper If you need to print on paper that is a different size from those available in the printer driver, you can create a custom paper size. Then you can select it from the Paper Format list and use it to print whenever you want.

  • Page 27: Loading Paper In An Optional Paper Cassette

    Width: Between 3.6 and 8.5 inches (92 to 216 mm) Height: Between 5.8 and 14 inches (148.5 to 356 mm) 8. Click OK to save your settings and exit the printer driver. 9. Select the Print command in your application program to send a print job.
  • Page 28 2. Press down the bottom plate until it locks in place. 3. Fan a stack of paper and then tap the edges to even them up. 4. Holding the stack with the printable surface face up, insert the paper into the tray. Press down the edges so they lie beneath all four tabs.
  • Page 29 5. Slide the paper tray back into the paper cassette. 1-10 Paper Handling...
  • Page 30 Using the EPSONScript Driver in Windows 95 ..Using the EPL-N1200 Driver ....

  • Page 31: Accessing The Printer Driver

    Windows printer drivers. You can use either of the following: The EPSONScript driver for printing in the PostScript mode The EPL-N1200 driver for printing in the LJ4 Plus (PCL5e) emulation Follow the instructions below to access either driver. Instructions for using the EPSONScript driver start on page 2-4;...

  • Page 32: From Windows Applications

    If you want to change the printer settings for all your documents and application programs, access the driver directly from Printer Properties (95) or Windows Control Panel (3.1 or NT). This changes the printer’s default settings. The driver settings available in the PostScript mode depend on which version of Windows you’re using.

  • Page 33: From Windows 3.1 Or Windows Nt Control Panel

    5. You see the printer driver options. . Using the EPSONScript Driver in Windows 95 Most of the options available for the EPL-N1200 printer in Windows 95 are standard PostScript settings. The default values for these options, like those in Windows 3.1, are appropriate for most situations.
  • Page 34 To change Printer features or Installable options, you must first select the option you want to change. Then click the down arrow next to Change setting for to display the list of available settings. Printing With the Windows Printer Drivers...
  • Page 35 Printer features Resolution improve Error sheet Page Protect Protect Level Toner Save Printing With the Windows Printer Drivers Options Description varies Specifies the amount of memory 1269 default in the printer. Increase the number if you add memory to your printer.

  • Page 36: Using The Epl-N1200 Driver

    3.0MB 5.0MB 9.0MB 17.0MB Using the EPL-N1200 Driver When you use your printer in the non-EPSONScript mode, you have a special set of driver options to choose from. The driver screen includes four “tabs” that each access a collection of settings, as shown on the following page.
  • Page 37 If you need help with the driver, click the Help button. Fonts Accesses the Font Manager program described in the Technical Information manual. Overlays Accesses the Overlay Manager and Softtray Manager programs described in the Technical Information manual. Printing With the Windows Printer Drivers...

  • Page 38: Checking The Basic Settings

    Setting Graphics Resolution Paper Format Orientation You need to change the printer driver settings if you plan to make adjustments like the following: Print on a different size paper Use an optional paper cassette Print in another resolution To get information while you’re using the driver, do this: Position the cursor over an object on the screen for a few seconds;...

  • Page 39: Printer Driver Settings Table

    Scanned images, bitmaps, or any images that will be photocopied Normal printing with standard Windows dither patterns Photographic images or equivalent drawings (not available if Graphics Mode is set to EPSON GL/2 on the Printer SelecType tab; see page 2-13 for details)
  • Page 40 EPL-N1200 driver settings Setting Options Paper Format A4 210 A5 148 C5 6.36" Commercial-10 Envelope C6 114 162 mm Envelope DL Executive 7.25" 10.5" Government Legal Government Letter International B5 JIS B5 paper Legal 8.5" Letter 8.5" Monarch US half...
  • Page 41 EPL-N1200 driver settings (continued) Setting Options Copies 1 to 999 Paper tab Duplexing Duplex OFF Top Binding Left Binding Paper Size Varies Size options Width (3.62 to 8.5 inches 92 to 216 mm] Height (5.84 to 14 inches 148.5 to 356...
  • Page 42 EPL-N1200 driver settings (continued) Setting Options Printer SelecType tab * Graphics Mode Raster -internal fonts EPSON GL/2 Pure Raster Device High (600 dpi) Resolution Low (300 dpi) RITech Dark Medium Light Density Darkest Dark Medium Light Lightest Show all font...
  • Page 43 EPL-N1200 driver settings (continued) Setting Options Time-out Various settings from 5 to 300 seconds Toner Save Mode Low Power Consumption Auto Continue 2-14 Printing With the Windows Printer Drivers Description Sets the amount of time the printer waits to receive (60 sec.
  • Page 44 EPL-N1200 driver settings (continued) Setting Options Printer Options tab Memory 2, 3, 4, 5, 6, 7, 8, 10, 11, 12, 14, 18, 19, 20, 22, 26, 34, 35, 36, 38, 42, 50, 64 MB Page Protect ** Auto Image Optimum...

  • Page 45: Using Groups Of Settings

    When you change the default settings on this tab and then select another tab, the driver asks whether you want to send your changes to the printer. Select Yes at the prompt to save your changes and continue. The Printer SelecType settings remain in effect until you change them again with the printer driver or control panel (as described in Chapter 3), even when you turn off your printer.

  • Page 46: Installing And Using The Windows Nt 3.51 Drivers

    Once you install the drivers, you can access them by following the steps on pages 2-2 to 2-4. The EPL-N1200 driver for Windows NT gives you the same options as the other Windows drivers; see page 2-7 for details.

  • Page 47: Installing The Epsonscript Driver For Windows Nt

    The EPSONScript driver requires Windows NT 3.51, and does not work with some 16-bit applications, for example Lotus 1-2-3. Installing EPSONScript driver and screen fonts Before you begin, turn on your printer and then your computer. Make sure Windows NT has loaded. Then follow these steps: 1.
  • Page 48 6. Click Yes to restart Windows and enable the utility. 7. From Program Manager, click the EPSONScript Utility icon in the EPSONScript group, and then click the Create Driver tab. 8. Select EPSON EPL-N1200 EPSONScript (LT) and click the Create button. Printing With the Windows Printer Drivers 2-19...

  • Page 49: Installing The Epl-N1200 Driver For Windows Nt

    Manager window appears. Installing the EPL-N1200 Driver for Windows NT You can use the EPL-N1200 driver for printing in the LJ4 Plus (PCL5e) emulation mode under Windows NT 3.51. Once you install the driver, you can access it by following the steps on pages 2-2 to 2-4.
  • Page 50 2. In the Program Manager, choose Run from the File menu. 3. Type a:\install (or b:\install). Then click OK. After a few minutes, you see a list of printers. 4. Choose EPL-N1200 and click OK. The program installs your driver and tells you when it’s done. 5. Click OK.
  • Page 51 2-22 Printing With the Windows Printer Drivers...
  • Page 52 Chapter 3 Using the Control Panel Reading the Indicator Lights ....Using the Control Panel Buttons ....Using OneTouch Modes .

  • Page 53: Reading The Indicator Lights

    The EPL-N1200 control panel consists of a liquid crystal display, indicator lights, and buttons. The display and lights keep you informed about the printer’s current status. You can use the buttons to select settings and functions. Most of the time you control your printer’s functions using software.

  • Page 54: Using The Control Panel Buttons

    After you clear the problem, press the Continue button. Form Feed Comes on when the printer receives data. The light flashes when the printer is processing the data. If the light stays on, press the Form Feed button to print the data and clear the printer’s...
  • Page 55 Continue Press this button to switch the printer back on line after you have cleared a problem. You can also use Reset the button to reset the printer back to the default settings. Press the ALT and Reset buttons until Reset appears on the control panel display.

  • Page 56: Using Onetouch Modes

    2 settings Follow these steps to change a setting using OneTouch modes: 1. Make sure the printer is turned on and the On Line light is on. 2. To change a mode 1 setting, press the SelecType button until the light next to the Paper Source setting comes on.

  • Page 57: Onetouch Mode Settings

    OneTouch Mode Settings The table below lists the options available for each OneTouch mode setting. Default settings are shown in bold type. OneTouch mode setting options Setting Options Paper Source Auto MP (built-in tray) LC1 (lower cassette 1) LC2 (lower cassette 2) Page Size A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE,...

  • Page 58: Using Selectype

    Although you can set some of the SelecType options through your driver software, you need to use the printer’s control panel to access functions like the following: Checking the amount of toner remaining...
  • Page 59 If you need to change SelecType settings, follow these steps: 1. Make sure the printer is turned on and the On Line light is on. 2. Press the Menu button on the control panel. menu button You have now entered SelecType mode, which changes the functions of the control panel buttons as described in the table below.

  • Page 60: Selectype Menu Tables

    There are no settings to select on the Test menu. Select a menu item and press Enter to print the desired information. Caution: Any user-defined data stored in the printer, such as downloaded fonts, may be erased after printing some of these information sheets.

  • Page 61: Emulation Menu

    PS Font Sample PS Fact Sheet Emulation Menu This menu allows you to select a different printer emulation mode for each available interface on your printer. The settings for each emulation mode are listed in tables beginning on page 3-17.

  • Page 62: Printing Menu

    Printing Menu All of the SelecType Printing menu settings can be set using your printer driver software and are overwritten by the software settings. You can set all of them, except Resolution, using OneTouch modes as described on page 3-5.

  • Page 63: Config Menu

    Left or Right with each button press Sets to printer to ignore (On) or stop printing (Off) if a paper size error occurs; if set to On, the image may be printed outside the edge of the paper and...
  • Page 64 Optimum reduces graphic quality and data when that data reaches the memory limit. You can also change these settings using OneTouch modes; see page 3-5. ** Changing the Page Protect setting reconfigures your printer memory and may erase any downloaded fonts. Using the Control Panel 3-13...

  • Page 65: Setup Menu

    Setup Menu The Setup menu items allow you to customize various printer modes, select a control panel language, check the total pages printed to date, and check or reset the toner counter. Setup menu items Menu item Interface Time Out...

  • Page 66: Parallel B And Parallel C Menus

    Enables or disables bidirectional communication across the interface channel Buffer Size Sets the memory allocation used for the printer’s parallel interfaces: Maximum (more for receiving data), Minimum (more for printing data), or Normal (balanced usage) Available only on the Parallel B menu.

  • Page 67: Lt And Aux Menus

    1 is the default XOn/XOff Sets the XOn/XOff protocol to On, Off, or Robust (sends an XOn signal when the printer is ready for data); used with the DTR menu item below Turns the DTR (data terminal ready) protocol on or off;...

  • Page 68: Lj4 Menu

    Sets the number of lines (5 to 128) for the selected paper size and orientation, causing new line spacing settings to be stored in the printer; changes to the Page Size or Orientation settings in SelecType may change the Form setting you select; 64 lines is...

  • Page 69: Ps Menu

    PS Menu The PS menu controls two features available in the default PostScript emulation mode. You can also set these features using the Windows 95 printer driver software; see Chapter 2 for details. Menu item Description Err Sheet Indicates whether the printer prints an EPSONScript error message.

  • Page 70: Escp2 And Fx Menu Items

    AutoLF Sets the printer to automatically add or not add a line-feed after every carriage return; on, off Bit Image Sets the density the printer uses to print bit-mapped images to either Dark or Light density;...

  • Page 71: 1239X Menu

    Sets the page length by the number of lines (1 to 81) in -inch increments; 67 lines is the default AutoCR Sets the printer to automatically perform or not perform a carriage-return then line-feed operation when the print position exceeds the right margin; On, Off...
  • Page 72 Chapter 4 Installing Options Available Options ......Installing Optional Interfaces ....Installing a LocalTalk/Serial Module .

  • Page 73: Available Options

    Installing Optional Interfaces EPSON offers a variety of optional interface cards and modules that you can install to provide network and other connections for your printer. The following table lists the available interfaces, their part numbers, and their uses.
  • Page 74 C82323* card ** When your printer uses an EPSON Twinax interface card, it can be used in place of these IBM system printers: 4210, 5224 (models 1 and 2), 5256 (models 1, 2, and 3), 3218 (non-IDPS), 4214 (model 2), 5225 (models 1, 2, 3, and 4), and 5219 D01 and D02.

  • Page 75: Installing A Localtalk/Serial Module

    Installing a LocalTalk/Serial Module Follow these steps to install the EPSON LocalTalk/Serial module in your printer: 1. Turn off the printer and unplug the power cable from the electrical outlet.
  • Page 76 2. Remove the four screws securing the controller board bracket on the printer’s back panel. 3. Pull on the plastic tabs to remove the controller board and place it on a clean surface. Warning: Do not touch the electrical components on the controller board;...
  • Page 77 (default). Caution: Make sure both slide switches are set to the same position or the printer will not operate correctly. 6. Position the module as shown below; then align its connector with connector CN4 on the controller board. Secure the module with the two screws that came with it.
  • Page 78 7. Position the controller board so its components face the side panel of the printer and align it with the top and bottom guide rails in the printer. Then slide in the board. 8. Secure the controller board bracket with the four screws you removed earlier.

  • Page 79: Installing An Interface Card

    (Ready appears on the control panel display and the On Line light is on); then press the Enter button twice. Installing an Interface Card Follow these steps to install an optional EPSON interface card in your printer: 1. Turn off the printer and unplug the power cable from the electrical outlet.
  • Page 80 3. Position the optional interface card so its components face the center of the back panel. Then align its top and bottom grooves with the guide rails inside the printer and slide in the card, pushing it firmly to lock it in place.

  • Page 81: Using A Serial Interface

    (see Chapter 3) or by running the Remote Control Panel utility (see the Technical Information manual. You can also match the printer’s and computer’s baud rate or to set the printer to a higher baud rate than that supported by your computer (this may not work with some computer systems).
  • Page 82 Windows 95 instructions 1. Click Start. 2. Point to Settings. 3. Click Printers. 4. Right-click the Epson EPL-N1200 EPSONScript (or EPL-N1200) icon. 5. Select Properties. 6. Click the Details tab. 7. Click the arrow in the Printer Port drop-down list and select a COM (serial) port to use.

  • Page 83: Installing Lower Paper Cassettes

    Follow these steps to install the cassettes on your printer. For instructions on loading paper in the cassettes, see Chapter 1. 1. Turn off the printer and unplug the power cord from the electrical outlet. 2. Disconnect any interface cables from the printer.

  • Page 84: Installing Memory Modules

    5. Connect the interface cable(s). 6. Make sure the printer’s power switch is in the off position; then plug the power cable into an electrical outlet. 7. Turn on the printer. 8. Now run the Windows printer driver to add the optional paper cassette(s) to your available paper source list.
  • Page 85 Follow these steps to install SIMMs: 1. Turn off the printer and unplug the power cable from the electrical outlet. Warning: To avoid electrical shock, do not access the printer’s controller board unless the printer is turned off and unplugged from the electrical outlet.
  • Page 86 “Hardware Configurations.” To do this, wait until the printer warms up (Ready appears on the control panel display and the On Line light is on); then press the Enter button twice.

  • Page 87: Maintenance

    Adjusting the RITech Setting Cleaning the Printer ......Transporting the Printer ..... .

  • Page 88: Replacing The Imaging Cartridge

    Chapter 6 for solutions. Be sure to install EPSON imaging cartridge #S051016 even if the cartridge you are removing has another part number. Follow these steps to replace the imaging cartridge: 1.
  • Page 89 Caution: Do not turn the imaging cartridge upside down. Do not expose the imaging cartridge to light any longer than necessary. 5. Unpack the imaging cartridge and hold it level with the oval handle face up. Then shake the cartridge as shown to distribute the toner.
  • Page 90 7. Now shake the cartridge again as shown to distribute the toner. 8. Line up the cartridge pins with the green guides inside the printer; then slide in the cartridge until it stops. green guides 9. Close the top cover.

  • Page 91: Adjusting The Ritech Setting

    Follow the steps below: 1. Turn on the printer and let it warm up until you see the Ready message on the control panel display and the On Line light comes on. (If it doesn’t come on, press the On Line button.)
  • Page 92 RITech setting 3. If the test pattern looks correct, do not change the RITech setting. If it looks incorrect, go to step 4. 4. Open an application program and access the printer driver (see Chapter 2 for instructions). Note: If you are using the Windows 3.1 EPSONScript driver, you must...
  • Page 93 If the quality is good, you’re finished. If the quality needs further improvement, go to step 11. 11. Access the printer driver again and click Device Options or Printer SelecType. 12. Change the Toner Density setting to Dark or Darkest (if the RITech test pattern was too light) or Light or Lightest (if the test pattern was too dark).

  • Page 94: Cleaning The Printer

    Cleaning the Printer If the printer case gets dirty, turn off the printer and clean it with a soft cloth slightly dampened with mild soap. Caution: Never use alcohol or thinner to clean the printer; they may damage the printer. Do not get water on the printer mechanisms or electrical components.
  • Page 95 If you get toner on your clothing, remove it with cold water. Do not use hot water; it may cause a permanent stain. 4. Clean the printer’s lens by wiping it from end to end with a dry, lint-free cloth. 5. Replace the imaging cartridge.

  • Page 96: Transporting The Printer

    Transporting the Printer If you need to transport or ship the printer, first remove the imaging cartridge and place it in a sealable plastic bag. If you installed any lower paper cassettes, lift the printer off the cassettes. Caution: Be sure to seal the cartridge in the bag to make sure the toner does not spill on the printer or your clothing.
  • Page 97 Chapter 6 Troubleshooting Diagnosing Problems ......Reading Control Panel Display Messages ..Using Hex Dump Mode .

  • Page 98: Diagnosing Problems

    Check Paper Size The Paper Size setting in the printer driver is different from the size loaded in the printer. Check to see if the correct size of paper is loaded in the tray (and set in the driver); then press the Continue button to clear the message.
  • Page 99 Illegal AUX I/F Card The printer cannot recognize the installed optional interface card. Turn off the printer, then remove the card and reinstall it as described in Chapter 4. This message could also indicate that you have installed both the LocalTalk/Serial module (set to use LocalTalk) and the LocalTalk Type B interface card;...
  • Page 100 If you add more memory and you still receive a Mem Overflow message, change the Page Protect setting in the printer driver; see Chapter 2 for details. (If you are using the Windows 3.1 EPSONScript driver, change the setting on the Control Panel as described in Chapter 3.) You can also add...
  • Page 101 The printer cover is open; close it to continue printing. RAM Check The printer is checking the RAM; wait a moment for it to finish. ROM Check The printer is checking the ROM; wait a moment for it to finish.
  • Page 102 EPSON Customer Care Center. Standby The printer is in its low power state. If the On Line light is on, it is still on line and you may send a print job. Toner Low The printer is almost out of toner.

  • Page 103: Using Hex Dump Mode

    3. Open an application and print a document. Your printer prints out all the codes it receives in hexadecimal format. 4. To turn off hex dump mode, turn off the printer or reset it by pressing and holding down the ALT and Continue buttons at the same time.

  • Page 104: Paper Feeding Problems

    If you use an optional lower paper cassette, check the following: If paper will not load at all, be sure you have selected to load from the cassette in the printer driver; see Chapter 2 for details. (Also make sure the cassette contains paper and is properly installed;...

  • Page 105: Fixing Paper Jams In The Built-In Paper Tray

    Fixing Paper Jams in the Built-in Paper Tray If the printer stops and the Feed Jam or Paper Jam message appears, follow these steps: 1. Open the printer’s front cover. 2. Carefully remove all the paper in the built-in paper tray and any sheets fed partially into the printer.

  • Page 106: Fixing Paper Jams In An Optional Lower Paper Cassette

    Fixing Paper Jams in an Optional Lower Paper Cassette If the printer stops and the Feed Jam or Paper Jam message appears, follow these steps: 1. Remove the paper tray from the lower paper cassette.
  • Page 107 If the electrical outlet is controlled by an outside source such as a wall switch, plug the printer into a different outlet. Also plug another electrical device into the outlet to check whether the outlet is operating properly.
  • Page 108 If the printer still does not print correctly, contact your dealer or an authorized EPSON Customer Care Center. The position of the printout on the page is incorrect. Make sure you are using the correct page length and margin settings in your application program.
  • Page 109 Check that the imaging cartridge is installed correctly. Print out a status sheet by pressing the Enter button twice after the printer is warmed up and on line. If the status sheet prints correctly, check your interface cable connection and software settings for a solution.

  • Page 110: Print Quality Problems

    If you’re using the Windows 3.1 EPSONScript driver, use the SelecType Config menu to change the density setting. Clean the paper path inside the printer with a clean, dry cloth; see Chapter 5 for instructions. To clean the internal printer components, try printing three pages containing only one character per page.
  • Page 111 The printout contains vertical black or white lines. Clean the printer lens as described under “Cleaning the Printer” in Chapter 5. If the problem persists, install a new imaging cartridge and print several pages to check the print quality. The printout contains horizontal black or white lines, or is all black.
  • Page 112 Toner Save mode may be on. Turn off Toner Save mode using the printer driver; see Chapter 2 for details. You can also turn off Toner Save on the printer’s control panel. Take out the imaging cartridge, shake it from side to side, and then reinstall it.
  • Page 113 The back side of the printed page is smudged. Toner may have spilled in the paper feed path. Remove the imaging cartridge and then clean the paper path of the printer using a soft, lint-free cloth as described in Chapter 5.

  • Page 114: Appendix A Specifications

    Paper ....... . . Printer ....... . .

  • Page 115: Paper

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 116: Printer

    ) paper PS emulation (EPSONScript Level 2) HP LJ4 Plus (PCL5e) emulation (LJ4) HP-GL/2 emulation (GL2 mode) LQ 24-pin printer emulation (ESC/P 2) ESC/P 9-pin printer emulation (FX) IBM Proprinter emulation (I239X) 35 scalable fonts in PS mode 45 scalable, 1 bitmap font in LJ4 (PCL5e)

  • Page 117: Environmental

    Environmental Temperature: Humidity: Altitude: Mechanical Dimensions and weight: Height: Width: Depth: Weight: Durability: Electrical Specification Voltage Rated frequency Rated current Power consumption Power consumption in Standby mode with no options installed Specifications Operation: 50 to 95 F (10 to 35 C) Storage: 32 to 95 F (0 to 35 C) Operation: 15 to 85% RH...

  • Page 118: Interfaces

    Interfaces In the tables below, the column heading “Direction” refers to the direction of signal flow as viewed from the printer. Parallel B Interface The parallel B (IEEE 1284-I compliant) interface connector pin assignments are shown in the table below.

  • Page 119: Parallel C Interface

    Parallel C Interface The parallel C (IEEE 1284-II compliant) interface connector pin assignments are shown in the table below. Direction Compatibility Busy Select nAck nFault IN/OUT DATA1 IN/OUT DATA2 IN/OUT DATA3 IN/OUT DATA4 IN/OUT DATA5 IN/OUT DATA6 IN/OUT DATA7 IN/OUT DATA8 nlnit nStrobe...

  • Page 120: Serial Interface

    Click the Start button, point to Settings, and then click Control Panel. Right-click the System icon, and click Open in the menu that appears. Select the Device Manager tab. Select the ECP Printer Port under Ports [COM & LPT], then click the Properties button. Select the Resources tab.

  • Page 121: Error Handling

    When using the serial interface as current loop, the availability of baud rates over 2400 depends on your computer’s hardware reliability (including the interface cable). EPSON does not recommend or guarantee the use of any particular brand of computer.
  • Page 122 Data terminal ready. This pin indicates whether or not the printer is ready to receive data. If the printer ready protocol is not selected, the printer is always ready to receive data (this pin is always HIGH).

  • Page 123: 500 Sheet Lower Paper Cassette

    For the first sheet, 22 seconds or less; subsequent sheets, 12 pages per minute Plain paper, such as copier paper, and recycled paper DC 5 V supplied by the printer 4.2 inches (107 mm) 15.9 inches (405 mm) 18.9 inches (477 mm) 8.8 lb (4.0 kg)

  • Page 124: Index

    2-12 Customer support, Intro-5 to Intro-7 Data dump, see Hex dump mode Density adjusting, 5-7 setting in printer driver, 2-7, 2-13 setting on control panel, 3-12 Download service, Intro-6 Duplexing option, see Printing, two-sided ECP mode, A-6 to A-7...
  • Page 125 FX menu, 3-18 Graphics problems with printing, 6-13 resolution, 2-10 Help from EPSON, Intro-5 to Intro-7 with printer driver, 2-9 Hex Dump message, 6-3 Hex dump mode, 6-2, 6-7 Illegal AUX I/F Card message, 6-3 Illegal I/F Module message, 6-3...
  • Page 126 1-2 custom size, 1-7 to 1-8, 2-12 lower paper cassettes, 4-12 to 4-13 size, control panel, 3-6, 3-11 size, printer driver, 1-7 to 1-8, 2-9, 2-11 to 2-12 source, control panel, 3-6, 3-11 source, printer driver, 2-11 special types, 1-2...
  • Page 127 Reset to Save message, 6-6 Resetting printer, 3-4 Resolution Improvement Technology, see RITech Resolution setting control panel, 3-11 printer driver, 2-9 to 2-10, 2-13 RITech adjusting, 3-5, 5-5 to 5-7 setting, printer driver, 2-6, 2-13 setting, control panel, 3-6, 3-12 ROM Check message, 6-6...
  • Page 128 Troubleshooting, 6-2 to 6-17 Value button, 3-8 Warming Up message, 6-7 Windows ECP mode, A-6 to A-7 serial interface settings, 4-11 Windows control panel, accessing printer driver from, 2-2 to 2-4 Windows NT drivers, 2-17 to 2-21 World Wide Web, Intro-6 Index...

Table of Contents