Troubleshooting - Sony UP-DR80MD Instructions For Use Manual
Digital color printer
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Also See for UP-DR80MD:
- Instructions for use manual (31 pages) ,
- Quick manual (17 pages) ,
- Quick reference manual (4 pages)
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Troubleshooting
If a problem appears, check the following troubleshooting
guide first and perform whatever action is necessary to
solve the problem. If the problem persists, turn off the
printer and consult with your Sony dealer.
Symptom
Possible causes and remedies
The printer does not
• The printer is in the standby state (the
print even though
images are being sent
from the computer.
• The printer is not connected properly.
The printer does not
• An indicator on the printer is
print.
The paper roll cannot
• The paper roll is being loaded with the
be loaded in the
media tray.
The paper does not
• The paper roll is loaded with the colors
feed.
• The paper roll is loaded with the left
• The paper holder selector does not
• The label affixed to the paper roll has
• The paper roll is wound to loosely.
• The leading edge of the paper roll is
The print area is
• The paper holder selector does not
printed offset.
There are marks and
• The thermal head is dirty.
stripes on the print
side.
22
Troubleshooting
1 ON/STANDBY indicator is not lit).
t Press the 1 ON/STANDBY switch.
t Check the connections (page 10).
displaying an error status.
tRefer to "Explanation of Indicators"
on page 23 and take the appropriate
action.
colors of the paper holders and the
colors on the media tray incorrectly
matched.
t Load the paper roll so that the
colors of the paper holders and the
colors on the media tray match
(page 15).
of the paper holders and the colors of
the labels affixed to the paper roll
incorrectly matched.
t Load the paper roll so that the
colors of the paper holders and
colors of the labels affixed to the
paper roll match (page 14).
and right reversed (when the paper roll
has been reloaded).
t Load the paper roll in the proper
direction (page 15).
match the size of the paper roll.
t Set the selector properly (page 13).
not been peeled off.
t Peel the label off properly
(page 15).
t Rewind the paper roll and then load
it (page 18).
folded.
t Cut off the folded part so that the
paper becomes straight (page 24).
match the size of the paper roll.
tSet the selector properly (page 13).
t Perform the cleaning operation
(page 19).
Symptom
Possible causes and remedies
The media tray
• The power may have been turned off
cannot be opened.
during the printing operation.
tPress the 1 ON/STANDBY switch
to turn on the power of the printer
and initialize the printer.
• The printer may not have been able to
recover from an error.
tPress the 1 ON/STANDBY switch
to enter the standby state and then
press the 1 ON/STANDBY switch
again to turn on the power. If the
media tray still cannot be opened,
press the 1 ON/STANDBY switch
to enter the standby state and then
disconnect the power cord and
contact your dealer.
The fan turns when
• The printer is performing temperature
the printer is in the
control. This is not a malfunction.
ready state.
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