HP 12000 User Manual page 134
Hp 12200 gateway virtual library system user guide (bw403-10001, june 2011)
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- User manual (266 pages) ,
- Manual (218 pages) ,
- Design manual (160 pages)
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3.
Click Support Ticket under Maintenance Tasks.
The Support Ticket window opens.
4.
Right-click Download Support Ticket package.
5.
Select Save Target As.
The name of a zip file is displayed in the File name box.
6.
Click Save.
7.
Click Close.
8.
Click Finish.
NOTE:
Some versions of Internet Explorer will not download support tickets with a file size greater
than 2 GB. VLS systems that are large or have been running a long time may generate larger
support tickets. If you try to create a support ticket in Internet Explorer and it displays a blank page,
use another browser such as Firefox. Firefox will download larger support tickets but may have a
delay of several minutes before allowing you to save the file.
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