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Problem
My HP Digital
Entertainment Center
is experiencing video
errors.
Possible solution
The file may be corrupt or in an unsupported format. Open the video file in a
■
video editor such as InterVideo WinDVD Creator, and then resave the file in a
supported format.
There may be a problem with the codec. For more information, look in Windows
■
Media Player help, and then search for codec.
If the error message Files Needed To Display Video Are Missing or Corrupt
■
appears, follow these steps:
a
Click Start, right-click My Computer, and then select Properties.
b
Click the Hardware tab, and then click the Device Manager button.
c
Click the plus sign (+) next to Sound, video and game controllers.
d
Double-click the TV tuner device.
e
Click the Driver tab, and then click the Update Driver button.
f
Select Install from a list or a specific location, and then click Next.
g
Remove the check mark from Search removable media.
h
Click Include this location in this search, and then click the Browse
button.
i
Click the plus sign (+) in order, next to each of the following directories:
My Computer
■
C:/
■
hp
■
drivers
■
j
Click OK, Next, and then click Finish after the drivers are updated.
k
Restart the HP Digital Entertainment Center.
197
Troubleshooting
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