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Hardware and Operating System
Problem
My remote control
does not work.
Media Center is not
recognizing my
external device.
188
Microsoft Windows XP Media Center Edition 2005 Reference Guide
Possible solution
Make sure that the two AA alkaline batteries for the remote control are charged
■
and installed correctly.
Make sure the remote control sensor is plugged into a USB port on the
■
HP Digital Entertainment Center.
Make sure the front of the remote control sensor (IR Receiver) is not blocked.
■
Point the remote control within a 45-degree angle range and less than 26 feet
■
(8 meters) away from the remote sensor.
If a pressed key repeats itself or sticks, unplug the remote sensor from the USB
■
connector, wait 1 minute, and plug the remote sensor back in. Try altering the
lighting conditions in the room or moving the location of the remote sensor if this
continues.
Press the Enter button on the remote control after changing a channel.
■
Point the remote control toward the remote sensor, and press a button. A faint
■
red light should appear on the remote sensor. If the light appears, then the
problem is probably in the Media Center software. Close Media Center, restart
the HP Digital Entertainment Center, and then open Media Center again.
If the remote control works in Media Center but not when changing channels,
■
you may need to reconfigure the Media Center software settings for the cable
set-top box or satellite receiver.
For Media Center to recognize your portable device such as a mass storage device,
USB drive, music storage device, or other, you must change the device settings. To
do this:
1
Connect your device.
2
Open Media Center by pressing the Media Center Start button
remote control.
3
Select More Programs, and then select Sync to Device.
on the
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