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ACER_X34GS
LIFECYCLE EXTENSION
GUIDE
1

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Table of Contents
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Summary of Contents for Acer X34GS

  • Page 1 ACER_X34GS LIFECYCLE EXTENSION GUIDE...
  • Page 2: Table Of Contents

    Contents Table of Contents Important Safety Notice------------------------------------------------------------------------------------ - 01. Product Specification---------------------------------------------------------------------------------- 02. OSD Menu---------------------------------------------------------------------------------------------- -- 03. Exploded Diagram -------------------------------------------------------------------------------------- 04. W iring connectivity diagram --------------------------------------------------------------------------- 05. Mechanical Instruction---------------------------------------------------------------------------------- 06. Assembly and Disassembly Procedures----------------------------------------------------------- Trouble shooting--------------------------------------------------------------------------------------- 08. Firmware Upgrade Procedure ------------------------------------------------------------------------ 09.
  • Page 3: Important Safety Notice

    Important Safety Notice ACER S190HQL Product Announcement: This product is certificated to meet RoHS Directive and Lead-Free produced definition. Using approved critical components only is recommended when the situation to replace defective parts. Vender assumes no liability express or implied, arising out of any unauthorized modification of design or replacing non- RoHS parts.
  • Page 4: Product Specification

    1. Product Specification ACER S190HQL 1.1 Scope: This document defines the design and performance requirements for the 34” wide flat panel monitor. The display element shall be a 34” inch diagonal, WQHD (3440x1440) resolution TFT-LCD display (Thin Film Transistor Liquid Crystal Display) and support Video input signals are two HDMI, two DP with non- interlaced signal.
  • Page 6 1.2 General Requirements: 1.2.1 Test Condition: Normal test condition is that brightness level set at Max. and contrast level set default. Test pattern is full white pattern. The warm up time is more than 30 minutes. Ambient light should be less than 1 Lux. 1.2.2 Test Equipment: The reference signal source is a calibrated Chroma 2326 or Quantum 801GD video generator.
  • Page 7 ACER S190HQL 1.3 Electrical: This section describes the electrical requirement of the pure A+H+DP monitor. Below is the pure X34GS monitor’s block diagram. X34GS bmiippruzx...
  • Page 8 This LCD monitor includes an interface board, power board and a function key board. The interface board controls the TFT panel control logic, brightness control logic, and DC-DC conversion to supply the appropriate power to the whole board and LCD panel then transmitting LVDS signals into LCD Module to drive the LCD display circuit.
  • Page 9 A. Key Board connector Signal Description KEY1 ADC1 KEY2 ADC2 PWR_KEY Power On/Off Control Ground LED_BlUE LED control LED_AMBER LED control B. Backlight connector HDMI connector D. Signal Assignment Signal Assignment TMDS Data2+ TMDS Data2 Shield TMDS Data2- TMDS Data1+ TMDS Data1 Shield TMDS Data1- TMDS Data0+...
  • Page 10 Hot Plug Detect E.DP connector MNEMONIC SIGNAL ML_Lane 0 (p) Lane 0 (positive) Ground ML_Lane 0 (n) Lane 0 (negative) ML_Lane 1 (p) Lane 1 (positive) Ground ML_Lane 1 (n) Lane 1 (negative) ML_Lane 2 (p) Lane 2 (positive) Ground ML_Lane 2 (n) Lane 2 (negative) ML_Lane 3 (p)
  • Page 11 Type-A 3.0 Connect 訊號 訊號 針腳編號 顏色 (Type B) (Type A) 紅色 VBUS 白色 D− 綠色 黑色 藍色 StdA_SSRX− StdB_SSTX−...
  • Page 12 黃色 StdA_SSRX+ StdB_SSTX+ Shield GND_DRAIN 紫色 StdA_SSTX− StdB_SSRX− 橙色 StdA_SSTX+ StdB_SSRX+ Type-C Connector Input signal connector of LVDS...
  • Page 13 1.3.2.1 Video Signal Amplitudes: The video inputs consist of Red, Green and Blue signals each has its own coaxial cable terminated at the monitor. These video signals are analog levels, where 0V corresponds to black, and 735mV is the maximum signal amplitude for the respective color. The video signal is terminated with 75 ohms.
  • Page 14 1.3.2.2 Video Signal Termination Impedance: The analog video signal termination shall be 75 ohm +/- 2%. 1.3.2.3 Synchronization (Sync) Signals: The Horizontal Sync (HS) TTL signal is used to initiate the display of a horizontal line. HS may be either active high or active low according to the timing.
  • Page 15 1.3.3 User Controls and Indicators: 1.3.3.1 Power On/Off Switch: The monitor shall have a power control switch visible and accessible on the head of monitor. 1.3.3.2 Power Indicator LED: The monitor shall have LED indicators located on the head of the monitor. Table 1 is the LED color for the power indicator.
  • Page 16 ACER S190HQL 1.3.4 Monitor Modes and Timing Capability: 1.3.4.1 Format and Timing: The monitor shall synchronize with any vertical frequency from 48 Hz to 75Hz, and with any horizontal frequency from 31 to 84 KHz for analog input (56 to 75 Hz, 31 to 84 KHz) and HDMI (48 to 75 Hz, 31 to 84 KHz).
  • Page 17 ACER S190HQL 1.3.6 Power Adaptor Requirements: The AC to DC power adaptor for this monitor shall be a DC power supply. This power adaptor shall have an IEC receptacle for mains power input and provide sufficient power for backlight assembly, interface board and panel.
  • Page 18 Physical damage to the polarizer does not damage the glass. Bright/Dark Dot: A sub - pixel (R, G, B dot) stuck off / on (electrical). 1.4.5.6 LCD Inspection method: All inspection should follow the IIS agreed between acer and Lehui/LGD.
  • Page 19 1.5 Optical Characteristics: 1.5.1 Brightness uniformity: The uniformity is determined by using a photometer to measure the 9 points luminance in front of monitor after at least 30 minutes warm up. It shall be test at 1920x1080/60Hz mode and full white square pattern with contrast / brightness in default value.
  • Page 20 The response time is defined as below: 1.5.4 Viewing angles: 1.5.5 Chromaticity: The color chromaticity is measured by a photometer (CA-210) at 1920x1080/60Hz,Full White pattern; Brightness /Contrast in default setting. The x and y co-ordinates for Reddish, Bluish and User preset mode shall be as below.
  • Page 21 0.33±0.03, 0.36±0.03 50 (1) 0.34±0.03, 0.38±0.03 50 (1) 0.35±0.03, 0.40±0.03 50 (1) 1.5.6 Brightness: The brightness is determined by using a photometer to measure luminance on the center of screen after at least 30 minutes warm up. It shall be test at 1920x1080@60Hz mode and the brightness and contrast OSD setting for 100%.
  • Page 34 1.6 Environmental Requirements: 1.6.1 Temperature Ranges: 0~35° C 1.6.2 Humidity: Less than 70% 1.7 Mechanical and Packing: Packaged Dimensions 560±3(mm) a. Height: b. Width: 685 ±3 (mm) 375±3(mm) c. Depth: Pallet Load (By Sea) 9units / pallet a. 20' (GQ): 9units / pallet b.
  • Page 35 Note: If installing with a wall mounting kit, it is recommended to use VESA mounting kit (100mm x 100mm) with M4 x 10 (L) mm screws to fix your monitor on the wall. The Distance of hole of wall mount as below:...
  • Page 36: Osd Menu

    2. OSD Menu 2.1 Hot Key Menu: 1). Display Function Menu while user press any function button. 2). Layout as following figure: 2.3 Main Menu: 2.3.1. OSD layout: a. Display OSD menu when user press “"Navi Key" ” button b. Layout as following figure. Picture Color...
  • Page 37 Audio Gaming...
  • Page 38 System...
  • Page 39 Information Save settings to...
  • Page 40 c. Icons introduct d. Item page status 2.3.2 Key operation:...
  • Page 42 Open the Mode control and turn Mode on or off using the adjustment arrows(OFF/ON), and select which profile to use. 2.5 Acer logo: When the monitor is power on, the Acer / G-sync LOGO will be showed. 2.6 OSD Message:...
  • Page 44 2.7 OSD Menu Tree:...
  • Page 46: Exploded Diagram

    3. Exploded Diagram...
  • Page 47: Wiring Connectivity Diagram

    34” LED monitor Purpose: The document is intended for use by end-of-life recyclers or treatment facilities. It provides the basic instructions for the disassembly of Acer products to remove components and materials requiring selective treatment. Tools Required List the type and size of the tools that would typically be used to disassemble the product to a point where components and materials requiring selective treatment can be removed.
  • Page 48: Assembly And Disassembly Procedures

    Screwdriver Hex nut screwdriver Product Disassembly Process List the basic steps that should typically be followed to remove components and materials requiring selective treatment: OPTIONAL: Depending upon the complexity of the disassembly process, a graphic depicting the locations of items contained within the product which require selective treatment (with descriptions and arrows identifying locations) can be inserted below: 6.
  • Page 49 Step.3 Separate hooks between MID_FRAME and R/C Step 4. Pull up the Rear Cover ;pull out all connectors and light sensor board Step.5 Separate SPK from MID_FRAME...
  • Page 50 Step.6 Unscrew 9 screws and overturn main-shielding; pull out the connector Step.7 Unscrew 2 screws then pull out the main-board from shielding. Step.8 Remove all connecters and pull out push pin...
  • Page 51 Step.9 Unscrew 20 screws and separate MID FRAME and LCM Step.10 Separate lens from MID frame Step.11 Unscrew 3 screws and disassemble key board from rear cover and separate navi key& cable and remove all connectors...
  • Page 52  Assembly Procedure Step1. Assembly main board into shielding, than assembly shielding cover and shielding,use screw to fix. Assembly main board on LCM. Step2. Insert 60 pin LVDS FFC,and Wireharness to LCM Step3.Lock the shielding on panel with screw ,Use shielding AL.tape fix edp cable and sheilding Step4.
  • Page 53 Step5. Assembly USB BD on the mid-frame,and use screw lock it,insert 30 pin FFC connect MB and USB BD Step6. Fix the speak in the mid-frame,and connect the Speak wire to the MB,use tape to fix speak wire.
  • Page 54 Step7.Assembly light sensor BD in mid-frame,,and insert 6pin FFC to MB Step8. Assembly Key BD and LED BD in the rare cover, insert 6pin FFC to MB ,use tape to fix it Step9. Assembly rear cover, and push around the surrounding to make sure assembly well. Step10.
  • Page 55: Trouble Shooting

    7. Trouble shooting 5.1 Test flow for abnormal machine Start Power cord plug Check DC Power into AC source is 19V? power? Check adaptor blink Key’s LED No input signal indicator is light or blink? light Re-insert 30pin LVDS cable BLACK screen between LCM and main board but a little light?
  • Page 56 5.2 key debug flow: Key Debug Replace keyboard Check U12 works Key works? 5.3 Panel debug flow: LCM power Debug Disconnect LVDS cable Check LCM power Replace panel (R82) 5V ok? Check Q1 pin2 is 5V? Check set is ok? Check Q2 pin2 is high?(>2.4V) Check U12 works...
  • Page 57 5.4 LED backlight debug flow: LED driver Debug Reassemble BR67 Replace FB36 Check Net FB36 is 19V_BLD is open? 19V? BU3 is damaged? Replace BU3 BD4 is damaged? Replace BD4 BR31 is open? Replace BR31 Check BU5 pin5 Check NET BL_CTRL Open BR67 is high ? level is high?
  • Page 58: Firmware Upgrade Procedure

    8. Firmware Upgrade Process 6.1 Test Environment Preparation: Before updating X34GS P software, the following items must be ready in progress. 6.1.1 Hardware Required: - X34GS set*1pcs - PC with Windows - HDMI cable*1pcs - USB cable*1pcs Realtek ISP Board *1 pcs...
  • Page 59 6.3 ISP Programming Procedures: S1. Launch RTD Customer Tool. Select ISP option ->Select “Setting ICON”->Erase Setting select Bank Erase. Click “… ”ICON to the F.W(bin) you want to update. S4. Make sure the USB Connection is OK, Flash FW by button S5.
  • Page 60 6.4 How to check firmware version S1. Power off the monitor, press “Power” and “down key“of navi key at the same time to power on the monitor. S2. Press any key except power key to show hot key menu, then press hot key1 to enter factory menu. You will see the firmware version on the screen.
  • Page 61: Writing Edid Procedure

    7.1.2 Entery Facotory Mode, EDID WR set OFF.(refer to section 7.3 A) 7.2 EDID Generator Operation: Notice: . X34GS hadn’t EEPROM for VGA port. The VGA EDID was included in flash. User can select Bank Erase to update firmware. Then VGA EDID will restore default value.
  • Page 62 7.3 How to Entery Facotory Mode Entery Facotory Mode by Press Power Key + Down Key of navi key to Power on. Select F Item in Hot key Menu Figure 1 Hot key Menu with Factory Mode Enabled Figure 2 Factory Menu...
  • Page 63 How to Exit Burn In Mode Step 1. When the monitor is under burn-in mode, press the power key first If DC off successfully, press the power key once again to DC on the monitor. The burn-in mode has been turn off already. If DC off failed, please go to step 2.
  • Page 64: Sn Writing Process

    10. SN writing Process 8.1 Environment Preparation: 8.1.1 Hardware Required: X34GS set*1pcs - PC with Windows - HDMI cable*1pcs Launch softMCCS as below: Follow below steps to execute DDCCI command: 1、 Select Monitor(X34GS 2、 Check “Supported” is enable for DDCCI successful connection 3、...
  • Page 65 執行 command 的視窗: Example SN:ETLTK0R004102000702400 Command format as following: C0 63 07 6B 45 54 4C 54 4B 30 52 30 30 34 31 30 32 30 30 30 37 30 32 34 30 30 Blue: command header Red: The ASCII code transfer from SN Confirmation the return code is “E0”...
  • Page 66: Fru (Field Replaceable Unit) List

    11. FRU (Field Replaceable Unit) List...
  • Page 68: Timing Table

    12. Timing table Resolution Resolution Horizontal Vertical Nominal Pixel Mode (active dot) (total dot) Frequency (KHz) Frequency (Hz) Clock (MHz)
  • Page 69 640x480@60Hz 800 x 525 31.469 59.940 25.175 640x480@72Hz 832 x 520 37.861 72.809 31.500 640x480@75Hz 840 x 500 37.500 75.000 31.500 640x480@66.66Hz 864x525 35.000 66.667 30.240 VESA 720x400@70Hz 900x449 31.469 70.087 28.322 800x600@56Hz 1024 x 625 35.156 56.250 36.000 800x600@60Hz 1056 x 628 37.879 60.317...
  • Page 70 CEA Video Timing (Only for HDMI model) Video ID Aspect Field Rate Horizontal Vertical Pixel Clock Formats code Ratio (Hz) (kHz) (Hz) (MHz) 59.94 31.469 59.94 25.175 640x480p 31.500 60.00 25.200 59.94 31.469 59.94 27.000 720x480p 31.500 60.00 27.027 59.94 31.469 59.94 27.000...

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