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Understanding display messages
Message
Paper jam in tray 1
Paper has jammed in
the feeding area of the
tray.
Paper jam in Tray 2
Paper jam in Tray 3
Paper jam in Tray 4
Paper jam in [tray
Paper has jammed in
number] or tray door is
the feeding area of the
open
tray or tray door is
open.
Paper jam in MP tray
Paper has jammed in
the feeding area of the
tray.
PPM data is incorrect.
There is a problem in
Call for service & change
the ppm data.
MSOK
Meaning
Suggested solutions
Clear the jam (see "Paper
jam in tray 1, 2" on page
239).
Clear the jam (see "Paper
jam in tray 1, 2" on page
239).
Clear the jam (see "Paper
jam in tray 3, 4" on page
241 ).
Clear the jam.
Clear the jam (see "Paper
jam in tray 1, 2" on page
239) or close the tray.
Clear the jam.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Message
Prepare new imaging
The estimated life
unit
the imaging unit is
close.
Prepare new toner
The estimated
cartridge
cartridge life
is close.
Replace with new toner
The indicated toner
cartridge
cartridge has almost
reached its estimated
cartridge life
Meaning
Suggested solutions
a
Prepare a new imaging
of
unit for a replacement (see
"Replacing the imaging
unit" on page 230).
Prepare a new cartridge
a
for a replacement. You
of toner
may temporarily increase
the printing quality by
redistributing the toner
(see "Redistributing toner"
on page 225).
Replace the toner
cartridge for the best print
quality when this message
a
appears. Using a cartridge
.
beyond this stage can
result in printing quality
issues (see "Replacing the
toner cartridge" on page
227).
If the machine stops
printing, replace the toner
cartridge (see "Replacing
the toner cartridge" on
page 227).
10. Troubleshooting
256
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