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Troubleshooting (Continued)
Table 6-1
Problem
The user name has already been
used.
Not a legal IP address (1.0.0.0 -
255.255.255.255).
Cannot reach the specified IP
Address.
The SNMP Host Link is not valid.
Invalid network mask.
Invalid SNMP version number.
Invalid Description.
Invalid Password.
Name has already been used.
Serial Number has already been
used.
IP Address has already been used.
Select an item from the list.
Last command is still pending. Try
again later.
Another Administrator is currently
logged in. Try again later.
Backup configuration file does not
exist.
Possible Causes
The User Name is
duplicated when adding a
new user to the user
registry.
The IP address entered is
either formatted inaccurately
or cannot be accessed
(pinged).
The network mask entered
is not formatted correctly.
The version number for
SNMP protocol is not a
supported version.
The description contained
invalid characters (<,>,or').
1. The password does not
match the current user
registry (may be illegal
characters, too long, or too
short.)
2. User forgot the password.
The Name, Serial Number,
or IP Address entered
already exists in the system.
The system requires that an
item must be selected from
the list box before
continuing.
The system has not
completed processing the
previous command.
The system will not allow
more than one Administrator
to log in at a time.
The system cannot revert to
a backup of the current
configuration unless a
backup file exists.
Possible Solutions
Retype a new User Name.
Accurately retype the IP address, and make sure
the Host device is connected and online. If this is
not successful, contact Service (see
Information on page
xi)
Confirm the correct network mask from network
administrator and type it in correctly.
Use version number 1 for SNMP version 1, and 2
for SNMP version 2c.
Correct the description.
1. Accurately retype the password.
2. Contact Service (see
Service Information on
page
xi)
Enter a unique value for the new Name, Serial
Number, or IP Address.
Select an item from the list box, and then continue.
Wait a few moments for the previous command to
complete, before sending another command.
Wait until the other Administrator logs out (or
times-out) before logging in.
Commit the new configuration to create a backup
file.
Troubleshooting
6 - 3
Service
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Table of Contents
Troubleshooting
