Supervisory Feature - Panasonic KX-TDA100 Features Manual
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Also See for KX-TDA100:
- Programming manual (912 pages) ,
- Pc programming manual (854 pages) ,
- Features manual (776 pages)
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1.2 Receiving Group Features
1.2.2.7
Supervisory Feature
Description
An extension preprogrammed as a supervisor (supervisor extension) can monitor and control
each member's status within the incoming call distribution group using a 6-line display PT.
Feature
Incoming Call Queue
Monitor
Log-in/Log-out
Monitor and Remote
Control
[Example]
<Incoming Call Queue Monitor Display>
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now
Max. Waiting Time
EXIT
<Log-in/Log-out Monitor/Remote Control Mode with DSS Button light>
31 Jan. 08:13AM FRI
250:Sales Section
Waiting Calls Now
Max. Waiting Time
EXIT
56
Feature Guide
The supervisor extension can monitor the status of an incoming
call distribution group with the display.
Monitor: The supervisor extension can monitor the log-in/log-out
status of the incoming call distribution group members through the
corresponding DSS button light.
Remote Control: The supervisor extension can change the status
of the members by pressing the corresponding DSS button.
--- Date and time
--- Floating extension number/name of incoming call distribution group
--- The number of queuing calls
:00006
--- The longest queuing time
:05'10
LOG
SPRVS
Total Calls
Overflow Calls
Lost Calls
Average Waiting
:00006
With
:05'10
Log-in/Log-out Monitor
DSS buttons of the incoming call
distribution group members show
their status.
Light pattern
Green on
Slow Green Flashing
Red on
Off
Description
Since 29 JAN. 09:10AM
:00996
:00131
:00039
:02'12
EXIT
CLEAR
Status
Log-in (Ready)
Log-in (Not Ready)
Log-out
Extension in another
incoming call distribution
group
--- Monitoring starting date and time
--- Total number of incoming calls
--- Total number of overflowed calls
--- The number of lost calls
--- Average queuing time
Log-in/Log-out Remote Control
Pressing the button changes
the status as follows:
Status
Light pattern
Log-out
Red on
Log-in (Ready)
Green on
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