Epson L655 User Manual
  1. Manuals
  2. Brands
  3. Epson Manuals
  4. Printer
  5. L655
  6. User manual

Epson L655 User Manual

Hide thumbs Also See for L655:
Table of Contents

Advertisement

Quick Links

User's Guide
NPD5255-00 EN

Advertisement

Table of Contents
loading

Related Manuals for Epson L655

Summary of Contents for Epson L655

  • Page 1 User's Guide NPD5255-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...

  • Page 4: Table Of Contents

    Storing the Printer..... . . 11 Using Epson iPrint..... . . 52 Advisories and Warnings for Using the Printer with a Wireless Connection.
  • Page 5 Using Other Faxing Features....77 Epson Event Manager..... . .96 Printing Fax Report and List.
  • Page 6 Received Faxes Are Not Printed... . 125 Technical Support Web Site....138 Contacting Epson Support....138...

  • Page 7: About This Manual

    About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 8: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.

  • Page 9: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...

  • Page 10: Advisories And Warnings For Setting Up The Printer

    ❏ Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.

  • Page 11: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position. Advisories and Warnings for Using the Printer with a Wireless Connection ❏...

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeder) cover Open when removing jammed originals in the ADF. ADF input tray Feeds originals automatically. ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals.
  • Page 13 User's Guide Printer Basics Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Paper cassette Loads paper. Document cover Blocks external light while scanning. Scanner glass Place the originals. Control panel Operates the printer. Scanner unit Scans placed originals.

  • Page 14: Control Panel

    User's Guide Printer Basics Ink reservoir tanks (Ink tanks) Supplies ink to the print head. Rear cover Remove when removing jammed paper. LAN port Connects a LAN cable. USB port Connects a USB cable. AC inlet Connects the power cord. LINE port Connects a phone line.

  • Page 15: Icons Displayed On The Lcd Screen

    User's Guide Printer Basics Stops the current operation. Displays menus and messages. , OK Press , and to select menus. Press OK to confirm your selection or run the selected feature. Returns to the previous screen. 0 - 9 Enters numbers, characters, and symbols. Opens the contacts list.

  • Page 16: Menu Options

    User's Guide Printer Basics The displayed screen varies depending on the setting items. The following is the screen for entering the password for your Wi-Fi network. Icons Descriptions Switches the character type. An icon that shows the current character type is displayed at the top-right of the LCD screen.

  • Page 17: Scan Mode

    Select the copy layout for multiple pages when you have selected 2-up as the Layout setting. Dry Time Select the drying time. Scan Mode Cloud Menu Settings and Explanations Destination Select a destination that has been registered in the Epson Connect Server.

  • Page 18: Fax Mode

    User's Guide Printer Basics Menu Settings and Explanations Settings Format Select the format in which to save the scanned image. Scan Area Select the scan area. Auto Cropping: Crops the white space around the text or image when scanning. Max Area: Scans at the maximum scan area of the scanner glass or the ADF. Document Type Select the type of your original.

  • Page 19: Setup Mode

    User's Guide Printer Basics Menu Settings and Explanations Fax Report Fax Settings List Prints the current fax settings. Fax Log Displays or prints a history of sent and received fax jobs. You can set to print this report automatically using the following menu. Setup >...
  • Page 20 User's Guide Printer Basics Menu Settings and Explanations Printer Settings Paper Source A4/Letter Switching Enable this feature so that error messages are not Settings displayed even when the paper size setting for the print job and the paper loaded in the paper source do not match.
  • Page 21 Advanced Setup See the Network Guide for more details. Epson Connect You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the Services services (restore the default settings). See the Epson Connect portal website for more details.

  • Page 22: Fax Settings

    User's Guide Printer Basics Menu Settings and Explanations Eco Mode The following Eco mode settings are available. When these settings are disabled, the settings made in Common Settings are applied. Sleep Timer Select the time period before the printer enters sleep mode (energy saving mode) when no operations are performed.
  • Page 23 User's Guide Printer Basics Menu Settings and Explanations Output Settings Fax Output Saves received documents on a computer. You need to make settings on FAX Utility on a computer. Auto Reduction Reduces large received documents to fit on the paper in the paper source. Reducing may not always be possible depending on the received data.
  • Page 24 User's Guide Printer Basics Menu Settings and Explanations Basic Settings Fax Speed Select the fax transmission speed. We recommend selecting Slow(9,600bps) when a communication error occurs frequently, when sending/receiving a fax to/from abroad, or when you are using an IP (VoIP) phone service. Automatically corrects errors in the fax transmission (Error Correction Mode), mostly caused by telephone line noise.

  • Page 25: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 26: Available Paper And Capacities

    Only printing from computer is available. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.

  • Page 27: List Of Paper Types

    Envelope Envelope Envelope For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper in the Paper Cassette 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the edge guides to their maximum position.
  • Page 28 User's Guide Loading Paper Note: When using paper larger than A4 size, extend the paper cassette. 3. Slide the front edge guide to the paper size you want to use. 4. With the printable side facing down, load paper against the front edge guide. Important: ❏...
  • Page 29 User's Guide Loading Paper ❏ Envelopes ❏ Pre-punched paper Note: You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre- punched paper. ❏ Loading capacity: One sheet ❏ Available size: A4, B5, A5, A6, Letter, Legal ❏...
  • Page 30 User's Guide Loading Paper 8. Slide out the output tray. Related Information “Paper Handling Precautions” on page 25 & “Available Paper and Capacities” on page 26 &...

  • Page 31: Placing Originals

    User's Guide Placing Originals Placing Originals Place originals on the scanner glass or the ADF. Use the scanner glass for originals that the ADF does not support. You can scan multiple originals at the same time with the ADF. Available Originals for the ADF Available Paper Sizes A4, Letter, Legal Paper Type...

  • Page 32: Placing Originals On The Scanner Glass

    User's Guide Placing Originals 3. Place the originals face up in the ADF. Important: ❏ Do not load originals above the line just under the symbol inside the ADF edge guide. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information “Available Originals for the ADF”...
  • Page 33 User's Guide Placing Originals 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the edges of the scanner glass is not scanned. ❏...

  • Page 34: Printing

    User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations may differ depending on the application. See the application's help for details. 1.
  • Page 35 User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. ❏...

  • Page 36: Printing Basics - Mac Os X

    User's Guide Printing Printing Basics - Mac OS X Note: ❏ Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. ❏ When printing envelopes, use the application to rotate the data 180 degrees. See the application's help for details. 1.

  • Page 37: Printing On 2-Sides

    Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.
  • Page 38 Printing on 2-Sides - Windows Note: ❏ Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
  • Page 39 User's Guide Printing Note: ❏ Printing may be slow depending on the combination of options selected for Select Document Type in the Print Density Adjustment window and for Quality on the Main tab. ❏ For manual 2-sided printing, the Print Density Adjustment setting is not available. 7.

  • Page 40: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 41: Printing To Fit The Paper Size

    User's Guide Printing 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Paper Cassette” on page 27 & “Printing Basics - Mac OS X” on page 36 & Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.

  • Page 42: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5.

  • Page 43: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
  • Page 44 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 45 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 46 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 47 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 48 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 49: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 94 &...

  • Page 50: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 51: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.

  • Page 52: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet.

  • Page 53: Using Airprint

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Related Information “Epson Connect Service”...

  • Page 54: Canceling Printing

    User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...

  • Page 55: Copying

    User's Guide Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Enter Copy from the home screen. 4. Press the buttons to enter the number of copies. 5. Press the OK button. 6. Select Layout, and then select the appropriate layout. 7.

  • Page 56: Scanning

    ❏ When the computer to which you want to save the scanned images is detected on the network, the initial 15 characters of the computer's name are displayed on the control panel. If you set a network scan name in Epson Event Manager, it is displayed on the control panel.

  • Page 57: Scanning To A Computer (Wsd)

    & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 58 User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting.

  • Page 59: Scanning Using Advanced Features

    Scanning Using Advanced Features Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. By using the ADF, you can scan many documents rapidly. Select Office Mode from the Mode list in EPSON Scan.
  • Page 60 Scan. Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
  • Page 61 User's Guide Scanning Note: ❏ If you want to scan using the ADF, select ADF as the Document Source. ❏ If you are using the ADF and want to click Preview, only load the first page of the original you want to preview. After previewing, load the entire original including the first page you have previewed, and then click Scan.

  • Page 62: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 63 Displays the screen where you can save scanned data to a smart device or Cloud services. Displays the screen where you can send scanned data by email. Displays the screen where you can print scanned data. Related Information “Using Epson iPrint” on page 52 &...

  • Page 64: Faxing

    User's Guide Faxing Faxing Setting Up a Fax Connecting to a Phone Line Compatible Telephone Lines You can use the printer over standard analogue telephone lines (PSTN = Public Switched Telephone Network) and PBX (Private Branch Exchange) telephone systems. You may not be able to use the printer with the following phone lines or systems. ❏...
  • Page 65 User's Guide Faxing Connecting to a Standard Phone Line (PSTN) or PBX Connect a phone cable from the telephone wall jack or PBX port to the LINE port on the back of the printer. Related Information “Making Settings for a PBX Phone System” on page 69 &...
  • Page 66 User's Guide Faxing Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the documentation provided with the phone device for more details.

  • Page 67: Making Basic Fax Settings

    User's Guide Faxing 2. Connect the phone device and the EXT. port with a phone cable. Important: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly.
  • Page 68 User's Guide Faxing 1. Connect the printer to the phone line. Important: Because an automatic fax connection check runs at the end of the wizard, make sure you connect the printer to the phone line before starting the wizard. 2. Enter Setup from the home screen. 3.
  • Page 69 User's Guide Faxing Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If you are prompted to select the line type, select the line type. When you are connecting the printer to a PBX phone system or terminal adapter, select PBX.

  • Page 70: Registering Contacts For Faxing

    User's Guide Faxing Registering Contacts for Faxing Registering frequently used fax numbers to a contact list allows you to easily send faxes. You can group some entries together to send a fax to multiple recipients at a time. Up to 60 entries (a group entry is counted as one) can be registered.

  • Page 71: Registration And Backup Of Contacts Using A Computer

    Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 72: Various Ways Of Sending Faxes

    User's Guide Faxing 4. Press the OK button, and then make settings such as the resolution and the sending method as necessary. 5. Press the button. Note: ❏ To cancel sending, press the button. ❏ It takes longer to send a fax in color because the printer performs scanning and sending simultaneously. While the printer is sending a color fax, you cannot use the other features.

  • Page 73: Sending A Fax From A Computer

    User's Guide Faxing 1. Place the originals. 2. Enter Fax from the home screen. 3. Specify the recipient. 4. Press the OK button, and then select Send Fax Later. 5. Select On, and then press the OK button. 6. Enter the time to send the fax, and then press the OK button. 7.

  • Page 74: Receiving Faxes

    User's Guide Faxing Receiving Faxes Setting Receiving Mode You can set Receive Mode using the Fax Setting Wizard. When you set up the fax feature for the first time, we recommend using the Fax Setting Wizard. If you want to change the Receive Mode settings individually, follow the steps below.

  • Page 75: Various Ways Of Receiving Faxes

    User's Guide Faxing Various Ways of Receiving Faxes Receiving Faxes Manually When you connect a telephone and set the Receive Mode setting of the printer to Manual, follow the steps below to receive faxes. 1. When the telephone rings, pick up the handset. 2.

  • Page 76: Saving Received Faxes On A Computer

    User's Guide Faxing Receiving Faxes by Polling (Polling Receive) You can receive a fax stored on another fax machine by dialing the fax number. Use this feature to receive a document from a fax information service. However, if the fax information service has an audio guidance feature that you need to follow to receive a document, you cannot use this feature.

  • Page 77: Using Other Faxing Features

    User's Guide Faxing 6. Select Fax Settings > Output Settings > Fax Output. 7. The current setting is displayed. Check that the printer is set to save faxes on a computer. If you want to automatically print received documents while saving them on the computer, select Save then Print. Note: To stop saving received document on the computer, set Fax Output to Print on the printer.

  • Page 78: Reprinting Received Faxes

    User's Guide Faxing Related Information “Fax Mode” on page 18 & “Fax Settings” on page 22 & Reprinting Received Faxes You can reprint received documents that you have already printed. All of the received documents saved in the printer's memory are printed in reverse chronological order. However, if the printer runs out of memory, documents that have already been printed are automatically deleted starting with the oldest document.

  • Page 79: Refilling Ink

    The following are the codes for genuine Epson ink bottles. BK (Black) C (Cyan) M (Magenta) Y (Yellow) Important: Use of genuine Epson ink other than the specified ink could cause damage that is not covered by Epson's warranties.

  • Page 80: Ink Bottle Handling Precautions

    ❏ Visually check ink levels in the actual ink tanks. Continued use of the printer when the ink is expended could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.

  • Page 81: Refilling The Ink Tanks

    User's Guide Refilling Ink Refilling the Ink Tanks 1. Enter Setup from the home screen. 2. Select Maintenance > Reset Ink Levels. 3. Press the button. 4. Open the ink tank unit cover, and then remove the cap of the ink tank. After removing the cap, place it as shown in the illustration below.
  • Page 82 User's Guide Refilling Ink Important: Close the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap.
  • Page 83 User's Guide Refilling Ink 7. Close the cap onto the ink tank securely. 8. Close the ink tank unit cover. 9. Press the OK button. 10. Follow the instructions on the LCD screen to reset the ink levels. Note: You can reset the ink levels even if you did not fill the ink to the upper line. Note that doing so may cause a difference between the approximate ink levels and the actual ink levels.

  • Page 84: Improving Print And Scan Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 85: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. 6. Follow the on-screen instructions to clean the print head. 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 86: Replacing Ink Inside The Ink Tubes

    ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.

  • Page 87: Aligning The Print Head - Windows

    User's Guide Improving Print and Scan Quality 2. Enter Setup from the home screen. 3. Select Maintenance > Print Head Alignment. 4. Select Vertical Alignment or Horizontal Alignment, and then follow the on-screen instructions to print an alignment pattern. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned. ❏...

  • Page 88: Aligning The Print Head - Mac Os X

    User's Guide Improving Print and Scan Quality Related Information “Loading Paper in the Paper Cassette” on page 27 & “Windows Printer Driver” on page 94 & Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2.
  • Page 89 User's Guide Improving Print and Scan Quality Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the ADF cover. 2. Use a soft, dry, clean cloth to clean the roller and the interior of the ADF.

  • Page 90: Cleaning The Scanner Glass

    User's Guide Improving Print and Scan Quality 3. Open the document cover. 4. Clean the part that is shown in the illustration. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 91 User's Guide Improving Print and Scan Quality Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.

  • Page 92: Network Service And Software Information

    CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 93: Running Web Config On A Web Browser

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 52 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 94: Windows Printer Driver

    User's Guide Network Service and Software Information Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 95: Making Operation Settings For The Windows Printer Driver

    See the online help for explanations of the setting items. 4. Click OK. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.

  • Page 96: Making Operation Settings For The Mac Os X Printer Driver

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and...

  • Page 97: Pc-Fax Driver (Fax Driver)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS X Select Go >...

  • Page 98: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 99: Epson Software Updater

    User's Guide Network Service and Software Information EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported.

  • Page 100: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer...

  • Page 101: Installing Applications

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 102 User's Guide Network Service and Software Information Related Information “EPSON Software Updater” on page 99 &...

  • Page 103: Solving Problems

    Epson support. your documentation. The printer's ink pad is nearing the end of its Contact Epson or an authorised Epson service provider to replace the service life. ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced.

  • Page 104: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 105: Removing Jammed Paper From Inside The Printer

    User's Guide Solving Problems Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.

  • Page 106: Removing Jammed Paper From The Paper Cassette

    User's Guide Solving Problems Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit. Removing Jammed Paper from the Paper Cassette 1. Close the output tray.
  • Page 107 User's Guide Solving Problems 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer.

  • Page 108: Removing Jammed Paper From The Rear Cover

    User's Guide Solving Problems Removing Jammed Paper from the Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover.

  • Page 109: Removing Jammed Paper From The Adf

    User's Guide Solving Problems 4. Open the cover of the rear cover. 5. Remove the jammed paper. 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Removing Jammed Paper from the ADF Caution: Be careful not to trap your fingers when closing the document cover.
  • Page 110 User's Guide Solving Problems 1. Open the ADF cover. 2. Remove the jammed paper. 3. Open the document cover.

  • Page 111: Paper Does Not Feed Correctly

    User's Guide Solving Problems 4. Remove the jammed paper. 5. Close the document cover. 6. Raise the ADF input tray, and then remove the jammed paper. 7. Close the ADF cover. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 112: Paper Jams

    User's Guide Solving Problems Related Information “Environmental Specifications” on page 132 & “Available Paper and Capacities” on page 26 & “Paper Handling Precautions” on page 25 & Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Loading Paper in the Paper Cassette”...

  • Page 113: Power And Control Panel Problems

    User's Guide Solving Problems “Cleaning the ADF” on page 88 & Power and Control Panel Problems Power Does Not Turn On ❏ Hold down the button for a little longer. ❏ Make sure the power cord is securely plugged in. Power Does Not Turn Off Hold down the button for a little longer.

  • Page 114: Printout Problems

    Epson paper. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 115: Print Quality Does Not Improve Even After Aligning The Print Head

    User's Guide Solving Problems “Available Paper and Capacities” on page 26 & “List of Paper Types” on page 27 & “Paper Handling Precautions” on page 25 & “Checking and Cleaning the Print Head” on page 84 & “Aligning the Print Head” on page 86 &...

  • Page 116: An Image Of The Reverse Side Of The Original Appears In The Copied Image

    User's Guide Solving Problems ❏ If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly different angle. ❏ When the paper is smeared, lower the copy density setting. Related Information “Cleaning the Paper Path for Ink Smear” on page 88 &...

  • Page 117: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems ❏ Clean the scanner glass and the document cover. ❏ Load paper in the correct direction. ❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper. ❏ When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print density setting and choose a longer drying time.

  • Page 118: Other Printing Problems

    ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

  • Page 119: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 120: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option from the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 121: The Scanned Image Problem Could Not Be Cleared

    The Scanned Image Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, click Configuration in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.

  • Page 122: Scanning Stops When Scanning To Pdf/Multi-Tiff

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using EPSON Scan, you can scan up to 999 pages in PDF format and up to 200 pages in Multi- TIFF format. When scanning using the control panel, you can scan up to 50 pages in PDF format and in Multi- TIFF format.

  • Page 123: Cannot Send Faxes

    ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 124: Cannot Send Faxes At A Specified Time

    User's Guide Solving Problems ❏ If the recipient machine does not pick up your call within 50 seconds after the printer has finished dialing, the call ends with an error. Dial using a connected telephone to check how long it takes before you hear a fax tone. If it takes more than 50 seconds, add pauses after the fax number to send the fax.

  • Page 125: Sent Fax Quality Is Poor

    User's Guide Solving Problems Sent Fax Quality Is Poor ❏ Clean the scanner glass and the document cover. ❏ Clean the roller in the ADF. ❏ Change the Resolution setting on the control panel. If your originals contain both text and photos, select Photo.

  • Page 126: Other Faxing Problems

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as Quiet Mode. ❏ EPSON Scan Click Configuration, and then set Quiet Mode on the Other tab.

  • Page 127: The Adf Does Not Work

    Depending on the usage conditions, the message may be displayed when there is still ink in the tank. If the message is displayed even when more than half of the ink remains in the ink tanks, the printer may be malfunctioning. Contact Epson support. Related Information “Refilling the Ink Tanks”...

  • Page 128: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400 Color ink nozzles: 128 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 129: Interface Specifications

    User's Guide Appendix Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 4800, 7200, 9600 dpi (50 to 4800 dpi in 1 dpi increments.) Color Depth Color ❏...

  • Page 130: Wi-Fi Specifications

    User's Guide Appendix The specifications may differ by country or region. Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Coordination Modes *3 *4 Infrastructure, Ad hoc , Wi-Fi Direct Wireless Securities WEP (64/128bit), WPA2-PSK (AES) Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. Not supported for IEEE 802.11n.

  • Page 131: Dimensions

    Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be...

  • Page 132: Environmental Specifications

    User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F) Humidity: 5 to 85% RH (without condensation) You can store for one month at 40°C (104°F).

  • Page 133: Regulatory Information

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 134: Restrictions On Copying

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 135: Checking The Total Number Of Pages Fed Through The Printer - Control Panel

    User's Guide Appendix Checking the Total Number of Pages Fed Through the Printer - Control Panel The information is printed together with the nozzle check pattern. 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen. 3.

  • Page 136: Transporting The Printer

    User's Guide Appendix Transporting the Printer When you need to transport the printer to move or for repairs, follow the steps below to pack the printer. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Important: ❏...
  • Page 137 User's Guide Appendix 6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 7. Close the scanner unit. 8. Prepare to pack the printer as shown below.

  • Page 138: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 139: Help For Users In Europe

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 140: Help For Users In Australia

    Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

  • Page 141: Help For Users In Singapore

    (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 142: Help For Users In Vietnam

    Appendix Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.id...

  • Page 143: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 144: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:...
  • Page 145 User's Guide Appendix Toll-Free No. 1800-1069-EPSON (37766) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty...

Table of Contents