Samsung OfficeServ WIP-5000M User Manual
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Samsung OfficeServ WIP-5000M User Manual

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Summary of Contents for Samsung OfficeServ WIP-5000M

  • Page 1 Enterprise IP Solutions OfficeServ WIP-5000M User Guide...

  • Page 2: Ec Declaration Of Conformity

    EN 301 489-17: V.1.2.1 EN 300 328: V.1.4.1 EN 50371:2002 We, Samsung Electronics, hereby declare that [all essential radio test suites have been carried out and that] the above named product is in conformity with all the essential requirements of Directive 1999/5/EC.

  • Page 3: Intended Use

    Intended Use This WIP-5000M telephone handset is intended to communicate with a Samsung telephone system, where such a telephone system is provided with the appropriate wireless LAN interface. It allows the user to make and receive voice calls. An optional ear-microphone (headset) unit can be connected. The telephone is powered by an integral battery which is charged through the base unit provided.
  • Page 4 Samsung Business Communications is not respon- sible for errors or problems arising from customers not installing, programming or operating their Samsung systems as described in this manual. Copyright 2005 Samsung Business Communications All rights reserved. No part of this manual may be reproduced in any form or by any means –...

  • Page 5: Safety Concerns

    User Guide SAFETY CONCERNS For your safety and to ensure your phone works cor- rectly, read the following information before installing and operating your phone. Conventions WARNING Provides information or instructions that you should follow in order to avoid personal injury or death.

  • Page 6: Warning

    WARNING Do not place conductive objects (e.g. coins) on the charging terminals of the battery (metallic part). May cause fire due to over- heating. Use only the charger provided with the WIP- 5000M phone. Using other chargers may result in overheating or explosion.
  • Page 7 User Guide Do not place the phone in a dusty area or in fluctuating temperature environments. May cause a fire or electric shocks. Do not install the phone near a heater (e.g. cigarette lighter, heating apparatus, etc.) May cause a fire or electric shocks.

  • Page 8: Caution

    CAUTION Before clearing a phone’s registration, double check whether this function should be executed since all information registered on the system will be deleted. Use a soft dry cloth to clean the phone. Do not use any chemical solvents such as wax, benzene, alcohol, thinner, insect spray, aerosol, lubricant, or detergent.

  • Page 9: Table Of Contents

    User Guide TABLE OF CONTENTS SAFETY CONCERNS Conventions............1 Symbols ..............1 WARNING.............. 2 CAUTION .............. 4 PREPARATION About This Guide ........... 7 Overview of WIP-5000M ......... 7 Phone Layout............8 Unpacking ............11 Installing the Battery..........12 Removing the Battery........... 12 Charging the Battery ..........
  • Page 10 Setting the Automatic Key Lock ......22 Entering Characters..........23 CONVENIENT FEATURES Features for Call Failures........26 Features Used During a Call ........29 APPLICATION MENUS Menu Structure ............ 30 Phone Book ............37 Utilities..............44 Soft Keys............. 49 Volume / Ring............55 Phone Settings.............

  • Page 11: Preparation

    User Guide PREPARATION About This Guide This guide provides instructions for using Samsung’s latest WIP-5000M mobile phone. Please take the time to study this guide and become familiar with the op- eration of your WIP-5000M and the benefits this new phone can provide.

  • Page 12: Phone Layout

    Phone Layout Speaker Headset Connection LCD Screen Volume Button Navigation Buttons Cancel/Mute Button Menu Button Send Button End/Power Button Transfer Button Conference Button Hold Button Dial Buttons Etiquette Mode Button Microphone...
  • Page 13 User Guide Button Descriptions Button Description Used when calling or receiving an outside trunk call / when transfer- ring a call Volume Used when controlling voice or key tone volume MENU Used when entering the menu mode Used when moving the menu bar upward Used when moving the menu bar downward...
  • Page 14 Description Button Used when applying the automatic key lock Used when turning the power on/off, when returning to the initial screen or when terminating the call Icon (Display) Descriptions Icon Description Signal intensity. : weak signal : strong signal Service not available. Flashes when trying to make a call and lights steady when a call is connected.

  • Page 15: Unpacking

    User Guide Unpacking Check that the following items have been packed in the box with your WIP-5000M phone. WIP-5000M Battery (1 standard type) Charger User Guide Earphone Hand holder Leather case (optional) for phone (optional)

  • Page 16: Installing The Battery

    Installing the Battery 1. Insert the projecting part at the bottom of bat- tery into the recessed compartment at the back of the WIP-5000M phone. 2. Press it in the direction of the arrow until it clicks into place. Removing the Battery To remove the battery from the phone, slide the bat- tery cover in the direction of the arrow while simulta- neously pressing the separator button.

  • Page 17: Charging The Battery

    User Guide Charging the Battery Charge the battery as shown below. Charging the battery separately Charging the battery with phone...

  • Page 18: Low Battery Indication

    Checking the Battery Status The battery status can be checked by looking at the battery status icons (shown below) that appear on the LCD panel of the phone. ▶ ▶ ▶ Partially Almost Fully Fully charged discharged discharged discharged When using the phone for the first time after pur- chase, fully charge the battery before use as the battery may be discharged.

  • Page 19: Basic Features

    User Guide BASIC FEATURES Turn the Power On Press and hold the button for more than 2 sec- onds. - When turning the power on for the very first time, the ‘UNREGISTERED’ message will show up on the top of the initial screen. You should register the phone using [MENU] 6.

  • Page 20: Turn The Power Off

    1234 Wed12 May 03:12p 1234 Wed12 May 03:12p 1234 03 :12 pm 05/12 [Wed] Refer to Phone Settings in ‘Application Menus’ for selecting the initial screen. Turn the Power Off Press and hold the button for more than 2 sec- onds.

  • Page 21: Making A Call

    User Guide Making a Call There are several ways to make a call. However, only the basic call functions are discussed in this guide. Refer to Phone Book in ‘Application Menus’ for how to use the latest calling number, latest called number, directory or abbreviated dial numbers.

  • Page 22: Using The Call Logs

    Using the Call Logs You can view not only your latest calls made or re- ceived, but also absent subscriber messages. This information can be used to make another call. 1. Press the button. 2. Use the buttons to view the call his- tory.

  • Page 23: Answering A Call

    User Guide Answering a Call Press any button, except [Volume] button or button, to answer a ringing call. Volume Adjustment You can adjust the bell volume, key button volume and voice volume of the phone. Bell Volume Adjustment You can adjust the bell volume while the phone is ringing by pressing the [MENU] button.
  • Page 24 Key Button Volume Adjustment You can adjust the volume of key buttons while on the phone. Select the one of 5 volume levels you want by pressing the [Volume] button at the initial screen. KeyTone Volume If a key is pressed during a call, the key tone will not be heard unless you are using an earphone.

  • Page 25: Setting The Etiquette Mode

    User Guide Setting the Etiquette Mode To avoid the phone ringing (e.g. during a meeting), you can set the phone to vibrate instead of ringing. To Set Up the Etiquette Mode Press and hold the button for more than 2 seconds at the initial screen.

  • Page 26: Setting The Automatic Key Lock

    Setting the Automatic Key Lock For privacy, this function prevents others from viewing your information. When the automatic key lock is set, no buttons will work, and functions other than answering a call cannot be used until you enter the password.

  • Page 27: Entering Characters

    User Guide Entering Characters This section describes how to enter uppercase/ lowercase English characters and special characters. Buttons Used for Entering Characters The buttons used for entering the characters are as follows. [MENU] button: Displays the screen for entering up- percase English [ENG].
  • Page 28 How to Enter Uppercase and Lowercase in English Pressing the [MENU] button allows you to enter English uppercase, [ENG], letters automatically. To select lowercase, [eng], from the lower part of the screen, use the buttons. Use this table to select characters to enter. Count Dial Button ‘space’...
  • Page 29 User Guide To enter * or #, press and hold the [ * ] button or the [#] button. Press the buttons to move the cursor, if required. Modify characters using the [C/MUTE] button and place the cursor on the appropriate location to insert characters.

  • Page 30: Convenient Features

    User Guide CONVENIENT FEATURES Features for Call Failures This section describes functions that can be used for internal calls when the called party is busy or when a call cannot be connected because features such as ‘Do Not Disturb’ have been set by the called party. Call Back If an internal call cannot be connected, you can re- serve the call.
  • Page 31 User Guide Message If an internal call cannot be connected, you can leave a message (phone number). 1. Press the [MENU] button. 2. Press the button and move to [2:Message]. Soft Keys 1 : Call Back : Message 3 : Camp On 3.
  • Page 32 Camp On If an internal call cannot be connected, you can make the other party’s phone play an ‘urgent’ sound and wait for them to answer your call. The urgent sound cannot be heard while the other party is busy. The bell rings only when they hang up their current call.

  • Page 33: Features Used During A Call

    User Guide Features Used During a Call These features may be used during a call. Call Transfer This is used to transfer the current call to a designa- ted phone. 1. Press the [Transfer] button. 2. Dial the phone number to transfer the call to, and press the button.

  • Page 34: Application Menus

    User Guide APPLICATION MENUS Menu Structure Press the [MENU] button in idle mode. The main ap- plication menu will appear on the screen. The [_ _] sign appears at the bottom of the LCD screen if a sub-menu is found. You can select a sub-menu by using the [MENU] button.

  • Page 35: World Clock

    User Guide Utilities Alarm 1. Set Alarm 1) Ring One time 2) Ring Always 2. Reset Alarm 3. Alarm Melody Schedule Calculator World Clock...

  • Page 36: Do Not Disturb

    Soft Keys Station MSG Do Not Disturb Page Conference 1. Group Conf 2. Conference OfficeServ SOHO does not support the ‘Page’ func- tion.

  • Page 37: Ring Volume

    User Guide Volume/Ring Ring Type 1. Ring 2. Vibrate 3. Ring+Vibrate Ring Tone Ring Volume Warning...

  • Page 38: Change Pin

    Phone Settings Edit Name Display 1. Samsung Logo 2. Display Name 3. Display Time Change PIN (see Note) Language 1. Korean 2. English 3. Italian Delete Lists 1. Del Phone Book 2. Del Outgoing 3. Del Incoming Back Light 1. Light Time...

  • Page 39: Station Lock

    User Guide Forward Type 1. Off 2. All Calls 3. Busy Calls 4. No Answer 5. Busy/No Answer 6. Do Not Disturb Program Msg 1. On 2. Off Station Lock 1. Unlocked 2. Locked Outgoing 3. Locked All Calls Station Number Reset 1.
  • Page 40 System Registration System Setting 1. System1 2. System 2 3. Encryption Key Unregistration...

  • Page 41: Phone Book

    User Guide Phone Book Press the [MENU] button in idle mode, then select the [1. Phone book] icon to use the Phone Book func- tions. Outgoing Calls View the latest dialed phone numbers, select the desired phone number and make a call. Outgoing Calls 06-6702-5322 #4321...
  • Page 42 Incoming Calls View the latest received phone numbers, select the desired phone number and make a call. Incoming Calls 06-6702-5322 411-1204-5688 #9876 : Latest called number, : Failed call) [MENU] 1. Phone book [OK] 2. Incoming ▶ ▶ ▶ Calls (Select the phone number) ▶...
  • Page 43 User Guide Search Phone Number You can search for a phone number from the saved phone number list. Search Name You can search for and call the desired phone num- ber using a name. 06-6702-5322 Jack James Jane [MENU] 1. Phone book [OK] 3.
  • Page 44 Search Number You can search for and call the desired phone num- ber using a phone number. 06-6702-5322 Jack James Jane [MENU] 1. Phone book [OK] 3. Search ▶ ▶ ▶ 2. Search Number Enter a phone number ▶ ▶ ▶...
  • Page 45 User Guide Search Speed Dial Number You can search for and call the desired phone num- ber using a speed dial number. 411-1204-568 Jack [MENU] 1.Phone book [OK] 3. Search ▶ ▶ ▶ 3. Search Sp. Dial Enter a speed dial number ▶...
  • Page 46 Modifying / Deleting Phone Number This is the method to modify or delete a saved phone number. Menu 1 : Edit 2 : Delete [MENU] 1. Phone book [OK] 3. Search ▶ ▶ ▶ 1/2/3 Enter Name/Phone number/Speed dial ▶ ▶...
  • Page 47 User Guide New Entry This function allows you to save a new phone num- ber using the menu function. Jack [ _ _ ] [ _ _ ] [ _ _ ] [MENU] 1. Phone book [OK] 4. New Entry ▶...

  • Page 48: Utilities

    Utilities Press the [MENU] button in idle mode, and then select the [2. Utilities] icon. Alarm You can set or disable the alarm. Set Alarm Time 12/05/2004 15:40 [ _ _ : _ _ ] [MENU] 2. Utilities [OK] 1. Alarm ▶...
  • Page 49 User Guide Schedule This function allows you to enter important task or appointment dates and then set the phone alarms for those dates. You can easily use this function to manage a personal schedule. If the alarm is set up as mute, you can directly check what the schedule is on the screen.
  • Page 50 Modifying / Deleting Schedule This function allows you to modify or delete the reg- istered schedule. [MENU] 2. Utilities [OK] 2. Schedule ▶ ▶ ▶ [OK] Select dates [OK] [MENU] ▶ ▶ ▶ ▶ 1:Modify Modify Time/contents/melody ▶ ▶ ▶ [OK] To delete a schedule, select ‘2:Delete’.
  • Page 51 User Guide Calculator This function allows you to carry out arithmetical operations (addition, subtraction, multiplication and division) in a simple way. Calculator 1204. 1234 [MENU] 2. Utilities [OK] 3. Calculator ▶ ▶ ▶ [OK] Enter number (Select ▶ ▶ ▶ arithmetical operation symbol) Enter number ▶...
  • Page 52 World Clock This function allows you to check the current date and time in each region of the world. Seoul, Tokyo 05/12/2004 15:30 [MENU] 2. Utilities [OK] 4. World Clock ▶ ▶ ▶ [OK] (Move the meridian line) ▶ ▶ ▶...

  • Page 53: Soft Keys

    User Guide Soft Keys Press the [MENU] button in idle mode, then select the [3. Soft Keys] icon. The submenus for [Soft Keys] are set by the sys- tem. Station Message You can check messages received from extensions and reply to them. Message 1 : 1204 : 9876...
  • Page 54 Do Not Disturb You can block all incoming calls at any time using DND. 1234 Wed12 May 03:12p [MENU] 3. Soft Keys [OK] 2. Do Not Dis- ▶ ▶ ▶ turb [OK] 1: On DND mode is set up. ▶ ▶...
  • Page 55 User Guide Paging This function allows you to page through your phone to specified page zone(s). Page * : All Page Zone : Int. Zone 0 1 : Int. Zone 1 [MENU] 3. Soft Keys [OK] 3. Page [OK] ▶ ▶...
  • Page 56 Conference You can call multiple parties in a conference conver- sation. Up to five persons, including yourself, can participate in a conference call. Loading a Conference Group You can load a conference group saved in the sys- tem and have a conference with the group. (A group can be saved in the system as described below in Saving Conference Group.) Group Conf...
  • Page 57 User Guide Saving Conference Group Members that are frequently called upon for a meet- ing can be saved to the system as a group. A group saved to the system can be conveniently used later by selecting ‘Group Conference’. 3405 5688 5474 [MENU]...
  • Page 58 Entering Each Member You can have a conference by entering the phone number of each member directly. 3441 1874 8205 [MENU] 3. Soft Keys [OK] 4. Conference ▶ ▶ ▶ [OK] 2. Conference [OK] Enter phone ▶ ▶ ▶ ▶ number of member [OK] Enter...

  • Page 59: Ring Type

    User Guide Volume / Ring Press the [MENU] button in idle mode, then select the [4. Volume/Ring] icon. Ring Type You can select the ring type as ring, vibration, or ring after vibration. Ring Type 1 : Ring 2 : Vibrate 3 : Ring + Vibrate [MENU] 4.

  • Page 60: Ring Tone

    Ring Tone This function enables you to select one bell melody from a selection of 10 melodies. Ring Tone 01 : Melody 1 02 : Melody 2 03 : Melody 3 [MENU] 4. Volume/Ring [OK] 2. Ring Tone ▶ ▶ ▶...
  • Page 61 User Guide Warning This function enables a warning tone when you move to a ‘shadow zone’ during a call. Warning : On 1. On 2. Off [MENU] 4. Volume/Ring [OK] 4. Warning ▶ ▶ ▶ [OK] (Select On/Off) [OK] ▶ ▶...

  • Page 62: Phone Settings

    Phone Settings Press the [MENU] button in idle mode, then select the [5. Phone Settings] icon. The submenus are not displayed until a password is entered. Editing Name This function enables you to enter characters to be displayed on the initial screen. Edit Name [MENU] 5.
  • Page 63 User Guide Display This function enables you to select the background of the initial screen that appears when the phone is switched on. Display 1 : Samsung Logo 2 : Display Name 3 : Display Time [MENU] 5. Phone Settings [OK] Enter a ▶...
  • Page 64 Password This function allows you to prevent others from us- ing your phone by changing the default password of the phone (default=1234). New Password _ _ _ _ [MENU] 5. Phone Settings [OK] Enter a ▶ ▶ ▶ Password 3. Change PIN [OK] Enter new ▶...
  • Page 65 User Guide Language This feature allows you to set the language dis- played on the screen. Language 1 : Korean 2 : English 3 : Italian [MENU] 5. Phone Settings [OK] Enter a ▶ ▶ ▶ Password 4. Language [OK] ▶...

  • Page 66: Delete Lists

    Delete Lists This function allows you to delete phone numbers saved in the Phone Book. Confirm? 1 : Yes 2 : No [MENU] 5. Phone Settings [OK] Enter a ▶ ▶ ▶ Password 5. Delete Lists [OK] 1. Del ▶ ▶...
  • Page 67 User Guide Screen Back Light This function allows you to set the mode of the background lighting on the screen or turn it off. Lighting Time Set the time for background lighting (which automatically lights when buttons are pressed or a message appears).

  • Page 68: Power Save

    Power Save You can turn on the Power Save mode to switch off the background lighting. Power Save : Off 1 : On 2 : Off [MENU] 5. Phone Settings [OK] Enter a ▶ ▶ ▶ Password 6. Back Light [OK] 2.

  • Page 69: Incoming Call

    User Guide Forward Type This feature enables you to forward your incoming calls to a specific extension, group of extensions or external number when you are unable to receive an incoming call. 3754 Wed 12 May 03:12p [MENU] 5. Phone Settings [OK] Enter a ▶...
  • Page 70 Programmed Message When you will be away from your phone, you can leave an absence message to advise internal callers of your status. Internal callers will receive the mes- sage on their phone screen when they call you. Set Val. : 0 IN A MEETING [MENU] 5.
  • Page 71 User Guide Station Lock When you will be away from your phone, you can lock any outgoing trunk calls or incoming/outgoing calls to prevent others from using your phone with- out permission. 3541 Wed 12 May 04:05p [MENU] 5. Phone Settings [OK] Enter a ▶...
  • Page 72 Station Number This feature allows you to view your phone number on the screen. Station Number 3541 [MENU] 5. Phone Settings [OK] Enter a ▶ ▶ ▶ password 0. Station Number [OK] ▶ ▶ ▶ phone number is displayed on the screen.
  • Page 73 User Guide Reset This function allows you to initialize all functions and the status of a phone. Reset All 1 : Yes 2 : No [MENU] 5. Phone Settings [OK] Enter a ▶ ▶ ▶ password *. Reset [OK] ▶ ▶...

  • Page 74: System

    LCD Contrast This feature sets the LCD contrast. LCD Contrast Bright Dark [MENU] 5. Phone Settings [OK] Enter a ▶ ▶ ▶ password #. LCD Contrast [OK] ▶ ▶ ▶ (Control ‘Bright/Dark’ density) System Press the [MENU] button in idle mode, then select the [6.

  • Page 75: Phone Registration

    User Guide Phone Registration This function allows you to register a phone via the system. Registering on a DHCP System This function allows your phone to be registered on a system which supports dynamic IP mode. [MENU] 6. System [OK] 1.
  • Page 76 Registering on a Static IP System This function allows your phone to be registered on a system which supports static IP mode. [MENU] 6. System [OK] 1. Registration ▶ ▶ ▶ ▶ [OK] (Select system to register) ▶ ▶ [OK] 2: Static IP mode [OK] ▶...

  • Page 77: System Setting

    User Guide System Setting While using a phone registered to a system, you can transfer to another system for connection. To use this function, the phone should already be registered to the system. (Refer to Phone Registration above for the procedure to register a phone.) System Setting 1 : System1...
  • Page 78 Encryption Key Set the encryption key (WEP key) in the system which should be entered when you register the phone. You can register the phone to the system only by additionally setting or clearing the encryption key without having to enter the system information again.
  • Page 79 User Guide Clearing a Phone’s Registration While using a phone registered to the system, you can delete the phone information from the system. The user password must be entered before you can clear a phone’s registration. Unregistration 1: Yes 2: No [MENU] 6.

  • Page 80: Annex

    User Guide ANNEX Troubleshooting Possible problems and troubleshooting steps for your phone are described below. Check the following care- fully before contacting your supplier for advice. The LCD does not light. Battery is discharged. Recharge the battery and turn the phone on again. The bell does not ring or the ring volume is too low.
  • Page 81 User Guide The battery is not discharged but the phone does not turn on. - Take the battery out and put it in again, and turn the phone on. - Take the battery out and clean the battery’s charging terminals. Then put the battery back in and turn the phone on.
  • Page 82 The phone operates abnormally or does not op- erate at all. - Take the battery out and insert it again. Turn the phone on. - If the problem persists, contact your supplier.

  • Page 83: Product Specifications

    User Guide Product Specifications The specifications of the WIP-5000M are as follows. Item Specification Model Name WIP-5000M Frequency 2400 ~ 2483.5 MHz Size (mm) 43 (width) x 126 (length) x 19 (height) Operating 0 ~ 45 ˚C Temperature Operating Humidity 0 ~ 90 % Weight 95 g...
  • Page 84 Samsung Business Communications Brookside Business Park, Greengate, Middleton, Manchester M24 1GS...

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