Automatic Hold; Background Music - Samsung iDCS 500 General Description Manual
Digital communications system
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Also See for iDCS 500:
- Programming manual (533 pages) ,
- User instruction (140 pages) ,
- Technical manual (137 pages)
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ments or greetings. Twelve individual announcements (boxes), each with its own
dialing options, allow you to build call routing branches as needed. Callers are
routed through the branches by dialing extension numbers or single digits. This
system is compatible with Starmail and Cadence.
NOTE: Announcements recorded on one AA card can not be played to callers on
another AA card.
AUTOMATIC HOLD
While a keyset user is engaged on an outside (C.O.) call, pressing another trunk
key, route key or CALL button automatically places the call on hold when Automatic
Hold is enabled. Pressing TRSF, CONFERENCE, PAGE or a DSS key always auto-
matically places a C.O. call on hold. Intercom calls can be automatically held only
by pressing TRSF or CONFERENCE. Each keyset user can enable or disable Auto-
matic Hold.
BACKGROUND MUSIC
Keyset users may choose to hear music through their keyset speakers when op-
tional external sources are installed. Each user may adjust this level by the use of a
volume control program at the selected keyset.
CADENCE–INTEGRATED VOICE MAIL
The iDCS 500 can be equipped with Samsung's proprietary integrated voice mail
and auto attendant card (CVM8A). It provides 4–8 ports of voice processing, ex-
pandable in four port increments. Because it is built into the system it provides
such feature as one touch Call Record, Answering Machine Emulation and Voice
Mailbox Administration with interactive keyset displays. Ask your dealer for litera-
ture on Cadence.
CALL ACTIVITY DISPLAY
The iDCS 500 will record and buffer all calling activity within the system. With a Call
Activity Display (CAD) key, the iDCS 500 will display a "snapshot" of the following
information:
•
The maximum number of ports that have been used
•
The maximum number of trunks that have been used
•
The maximum number of stations that have been used
•
The current number of ports in use
•
The current number of trunks in use
•
The current number of stations in use
NOTE: This feature is only available on a iDCS 500 with a LAN module installed on
the MCP card.
4.4
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