Related Documents/Media; General Description; User Guides And Manuals; Cd-Roms - Toshiba Strata CTX Manual
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Also See for Strata CTX:
- Programming manual (533 pages) ,
- User manual (139 pages) ,
- Installation manual (24 pages)
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Related Documents/Media
Some documents listed here may appear in different versions on CD-ROM or in
Note
print. To find the most current version, check the version/date in the Publication
Information on the back of the document's title page.
General Description
Strata CTX ACD General Description
•
User Guides and Manuals
Strata ACD Agent/Supervisor User Guide
•
• Strata ACD Installation Guide
• DKT3000/2000-series Telephone User Guide
• OAISYS Net Server Operations Manual
• OAISYS Voice Assistant Installation Guide
• OAISYS Chat, System Administrator's Guide
• OAISYS Call Router on CTX Operations Manual
• OAISYS Net Phone System Administrator's Guide
CD-ROMs
• Strata CTX Call Center Solutions Application Software and Documentation
Library for Strata CTX ACD, Insight CTX, Net Server, and Voice Assistant
• OAISYS includes software and documentation for OAISYS Chat, Call Router, and
Net Phone
• Strata CTX WinAdmin Application Software and Documentation Library
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current
Strata CTX documentation and enables you to view, print and download current
publications.
Strata CTX ACD System Administrator
10/04
Introduction
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