Panasonic KX-NCP Series Software Manual page 21
Communication assistant client
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Also See for KX-NCP Series:
- Quick reference manual (40 pages) ,
- Important safety lnstruct1ons (32 pages) ,
- Software manual (26 pages)
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For PBXs without CA Server, the extension PIN lock needs to be cleared. Clear the extension's PIN
lock using PT Manager programming. When the PIN lock is cleared, the CA Client password and CA
password lock are also cleared.
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For PBXs with CA Server, the password lock must be cleared by using CA Web Manager. For details,
see the CA Server Quick Reference Guide.
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Absent Message
If you are connecting to a CA Server, and that CA Server is not within your Local Area Network (LAN), do
not enable the Auto Absent Message feature.
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The VM menu feature for a display PT should be disabled in the COS settings on the Voice Processing
System (VPS). If it is not disabled, you cannot record a VM greeting message in CA Client.
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If the PBX settings are changed, you must restart CA Client in order for the changes to be reflected in CA
Client.
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If CA Server is installed, and settings are changed using CA Web Manager, you must restart CA Client in
order for the changes to be reflected in CA Client.
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Calls that you make or receive from your extension when you are not logged in to CA Client are not recorded
in the call history.
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CRM Integration
This feature may not work with some CRM software depending on the software's specifications.
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CA Client does not support calling restrictions between PBX tenants. The presence for other tenant's
extensions are displayed in CA Client.
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Conference Features
During a conference, a maximum of 8 participants (including the originator) can have the ability to speak
at one time. To allow other members to speak, one of the participants that already has the ability to speak
must first be muted using the conference interface.
Quick Reference Guide
21
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