Chapter 4 Business Features Package; System Features - Samsung OfficeServ 100 General Description Manual
Digital communications system
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Also See for OfficeServ 100:
- Installation manual (123 pages) ,
- User manual (92 pages) ,
- System administration manual (42 pages)
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Chapter 4 Business Features Package
This chapter describes the features available on the OfficeServ 100 keyphone system to en-
hance your business procedures. It is subdivided into the following sections.
System Features
Station Features
Display Features
Sample Keyset Displays
Sample Caller ID Displays
Sample UCD Displays
Sample SMDR Printout
System Features
AC15 Tie Lines
Account Code Entry
Forced - Verified
Forced - Not Verified
Voluntary
Account Code Key
Account Code Key (One Touch)
All Call Voice Page
Attention Tone
Authorization Codes
Forced
Voluntary
Auto Attendant*
Automatic Hold
Background Music
Boss/Secretary Service
Call Activity Display
Call Costing
Caller Identification (Caller ID)*
1. Calling Line Identification (CLI) for Incoming
Calls
Caller ID (CID) Features
Name/Number Display
Next Call
Save CID Number
Store CID Number
Inquire Park/Hold
CID Review List
Investigate
Abandon Call List
CID on SMDR
Number to Name Translation
2. Calling Line Identification (CLI) for Outgoing
Calls
Outgoing CID
Restricting Outgoing CID
Call Forwarding
All Calls
Busy
No Answer
Busy/No Answer
Forward DND
Follow Me
To Voice Mail
Preset Destination
Sample UCD Report
UCD Call Statistics
UCD Agent Statistics
Sample Traffic Report
Traffic Report Overview
Sample Alarm Report
Call Hold (Exclusive)
Call Hold (System)
Call Hold (Remote)
Call Park and Page
Call Pickup
Directed
Groups
Established
Call Priority by CLI or DDI
Call Routing by CLI
Call Waiting/Camp-On
Centrex/PBX Use
Chain Dialling
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)*
TAPI 2.1
Conference
Add On (5 Party)
Unsupervised
Split
Data Security
Database Printout
DECT Service
Direct In Lines
Direct Dialling In (DDI)
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release
Door Phones
Executive Barge-In (Override)
With Warning Tone
Without Warning Tone
Trunk Monitor or Service Observing
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Conference
Hot Desking
Hot Line
4-1
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