Air conditioner indoor unit cs-e10jd3ea; cs-e15jd3ea; cs-e18jd3ea; cs-e21jd3ea outdoor unit single split outdoor unit cu-e10hbea; cu-e15hbea; cu-e18hbea; cu-e21hbea multi split outdoor unit cu-2e15gbe; cu-2e18cbpg; cu-3e18ebe; cu-3e18jbe; cu-3e23cbpg; c (12 pages)
1. Safety Precautions • Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing. • Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating of the power plug and main circuit for the model installed. •...
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20. During pump down operation, stop the compressor before remove the refrigerant piping. (Removal of refrigeration piping while compressor is operating and valves are opened condition will cause suck-in of air, abnormal high pressure in refrigeration cycle and result in explosion, injury etc.). 21.
2 Specifications 2.1. CS-E10JD3EA CU-E10HBEA MODEL INDOOR CS-E10JD3EA OUTDOOR CU-E10HBEA Performance Test Condition EUROVENT / AS Phase, Hz Single, 50 Power Supply Min. Mid. Max. Min. Mid. Max. 0.60 2.50 3.00 0.60 2.50 3.00 Capacity BTU/h 2050 8530 10200 2050...
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MODEL INDOOR CS-E10JD3EA OUTDOOR CU-E10HBEA Type Sirocco Material ABS + GF 10% Motor Type DC Brushless Motor (8-pole) Output Power Cool 1000 Heat 1040 Cool 1070 Heat 1100 Cool 1185 Speed Heat 1235 Cool 1300 Heat 1370 Cool 1400 Heat...
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MODEL INDOOR CS-E10JD3EA OUTDOOR CU-E10HBEA Fin Material Aluminium (Pre Coat) Fin Type Louver Fin Indoor Heat Row × Stage × FPI 2 × 8 × 20 Exchanger Size (W × H × L) 620 × 203.2 × 44 Fin Material...
2.2. CS-E15JD3EA CU-E15HBEA MODEL INDOOR CS-E15JD3EA OUTDOOR CU-E15HBEA Performance Test Condition EUROVENT / AS Phase, Hz Single, 50 Power Supply Min. Mid. Max. Min. Mid. Max. 0.90 4.10 4.70 0.90 4.10 4.70 Capacity BTU/h 3070 14000 16000 3070 14000 16000 Kcal/h 3530 4040...
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MODEL INDOOR CS-E15JD3EA OUTDOOR CU-E15HBEA Type Sirocco Material ABS + GF 10% Motor Type DC Brushless Motor (8-pole) Output Power Cool 1000 Heat 1040 Cool 1070 Heat 1100 Cool 1185 Speed Heat 1235 Cool 1300 Heat 1370 Cool 1400 Heat 1440 Type Propeller Fan...
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MODEL INDOOR CS-E15JD3EA OUTDOOR CU-E15HBEA Fin Material Aluminium (Pre Coat) Fin Type Louver Fin Indoor Heat Row × Stage × FPI 2 × 8 × 20 Exchanger Size (W × H × L) 620 × 203.2 × 44 Fin Material Aluminium Fin Type Corrugated Fin...
2.3. CS-E18JD3EA CU-E18HBEA MODEL INDOOR CS-E18JD3EA OUTDOOR CU-E18HBEA Performance Test Condition EUROVENT / AS Phase, Hz Single, 50 Power Supply Min. Mid. Max. Min. Mid. Max. 0.90 5.10 5.70 0.90 5.10 5.70 Capacity BTU/h 3070 17400 19400 3070 17400 19400 Kcal/h 4390 4900...
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MODEL INDOOR CS-E18JD3EA OUTDOOR CU-E18HBEA Type Sirocco Material ABS + GF 10% Motor Type DC Brushless Motor (8-pole) Output Power Cool 1060 Heat 1130 Cool 1130 Heat 1210 Cool 1280 Speed Heat 1420 Cool 1430 Heat 1630 Cool 1530 Heat 1700 Type Propeller Fan...
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MODEL INDOOR CS-E18JD3EA OUTDOOR CU-E18HBEA Fin Material Aluminium (Pre Coat) Fin Type Split Fin Indoor Heat Row × Stage × FPI 3 × 12 × 18 Exchanger Size (W × H × L) 620 × 252 × 38.1 Fin Material Aluminium Fin Type Corrugated Fin...
3 Features • Inverter Technology - Wider output power range - Energy saving - Quick Cooling - Quick Heating - More precise temperature control • Environment Protection - Non-ozone depletion substances refrigerant (R410A) • Long Installation Piping - Long piping up to 20 meter (E10/15HBEA), 30 meter (E18HBEA) •...
11.1. Indoor Unit 11.1.1. SELECTING THE INSTALLATION LOCATION Take into consideration the following contents when creating the blueprint. Indoor unit installation location • Do not install the unit in excessive oil fume area such as kitchen, workshop and etc. • The location should be strong enough to support the main unit without vibration. •...
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11.1.3. INSTALLING THE INDOOR UNIT (INSTALLATION EMBEDDED IN THE CEILING) • Always provide sufficient entry and exit space to allow installation work, inspection and unit replacement. • Waterproof the rear surface of the ceiling below the unit in consideration of water droplets forming and dropping. When cooling operation is performed for an extended period under the following conditions, water droplets may form and drop.
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PREPARING TO INSTALL THE INDDOR UNIT • Fit the drain hose insulation around the drain hose as shown in the diagram beside. • Attach the discharge chamber. ( ) (10 screws) • Cut out the intake cut-out portions at the unit rear panel using a cutter or other tools to make openings. •...
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1. Embed an outlet box (JIS C 8336) into the wall. Outlet box maybe purchased separately. Medium size square outlet box (obtain locally) Part No. DS3744 (Panasonic Co., Ltd.) or equivalent. 2. Secure the remote controller lower case to the outlet box with the two accessory screws .
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B. IF REMOTE CONTROLLER CABLE IS EXPOSED 1. Install the remote controller lower case to the wall with the two accessory screws 2. Fasten the screws properly until screw head is lower than the rib and reach the base of remote controller lower case to ensure they do not damage the PCB inside the remote controller 3.
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CHECK THE DRAINAGE Check after connecting the power supply. • Pour approximately 600 cc of water into the drain pan of the main unit using a squeeze bottle, etc. • Press the drain test run switch on the control board in the control box to start the drain motor and check whether the water drains normally.
11.1.6.1. WIRE STRIPPING AND CONNECTING REQUIREMENT 11.2. Outdoor Unit 11.2.1. SELECTING THE INSTALLATION LOCATION • If an awning is built over the unit to prevent direct sunlight or rain, be careful that heat radiation from the condenser is not obstructed. •...
11.2.3. CONNECTING THE PIPING Connecting The Piping To Indoor Unit Please make flare after inserting flare nut (locate at joint portion of indoor piping) onto the copper pipe. (In case of using long piping) Connect the piping • Align the center of piping and sufficiently tighten the flare nut with fingers.
11.2.4. EVACUATION OF THE EQUIPMENT (FOR EUROPE & OCEANIA DESTINATION) WHEN INSTALLING AN AIR CONDITIONER, BE SURE TO EVACUATE THE AIR INSIDE THE INDOOR UNIT AND PIPES in the following procedure. 1. Connect a charging hose with a push pin to the Low and High side of a charging set and the service port of the 3-way valve. •...
(FOR DETAIL REFER TO WIRING DIAGRAM AT UNIT) 1. Remove the control board cover from the unit by loosening the screw. 2. Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 4 × 1.5 mm flexible cord, type designation 245 IEC 57 or heavier cord.
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CHECK ITEMS Is there any gas leakage at flare nut connections? Is the Earth wire connection done properly? Has the heat insulation been carried out at flare nut Is the power supply voltage complied with the rated value? connections? Is there any abnormal sound emitted? Is the connecting cable being fixed firmly to the terminal board? Is the cooling / heating operation normal? Is the connecting cable being clamped firmly?
12 Operation and Control 12.1. Basic Function Inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the microcomputer maintains the set temperature by measuring the temperature of the environment and performing temperature shifting.
12.1.5. Automatic Operation • This mode can be set using remote control and the operation is decided by remote control setting temperature, remote control operation mode, indoor intake air temperature and outdoor air temperature. • During operation mode judgment, indoor fan motor (with speed of Lo-) and outdoor fan motor are running for 30 seconds to detect the indoor intake and outdoor air temperature.
[Heating] • According to indoor pipe temperature, automatic heating fan speed is determined as follows. B. Feedback control • Immediately after the fan motor started, feedback control is performed once every second. • During fan motor on, if fan motor feedback 2550 rpm or <...
12.2.1. Quiet operation (Heating) A. Purpose To provide quiet heating operation compare to normal operation. B. Control condition a. Quiet operation start condition • When “quiet” button at remote control is pressed. Quiet LED illuminates. b. Quiet operation stop condition 1.
12.4. Timer Control 12.4.1. ON Timer Control ON timer can be set using remote control, the unit with timer set will start operate earlier than the setting time. This is to provide a comfortable environment when reaching the set ON time. 60 minutes before the set time, indoor (at fan speed of Lo-) and outdoor fan motor start operate for 30 seconds to determine the indoor intake air temperature and outdoor air temperature in order to judge the operation starting time.
13 Protection Control 13.1. Protection Control For All Operations 13.1.1. Restart Control (Time Delay Safety Control) • The Compressor will not turn on within 3 minutes from the moment operation stops, although the unit is turned on again by pressing OFF/ON button at remote control within this period. •...
13.1.4. IPM (Power transistor) Prevention Control A. Overheating Prevention Control 1. When the IPM temperature rises to 110°C, compressor operation will stop immediately. 2. Compressor operation restarts after three minutes the temperature decreases to 95°C. B. DC Peak Current Control 1.
13.2.2. Cooling Overload Control i. Pipe temperature limitation/restriction • Detects the Outdoor pipe temperature and carry out below restriction/limitation (Limit the compressor Operation frequency) • The compressor stop if outdoor pipe temperature exceeds 63°C. • If the compressor stops 4 times in 20 minutes, Timer LED blinking (F95: outdoor high pressure rise protection) 13.2.3.
13.3. Protection Control For Heating Operation 13.3.1. Intake Air Temperature Control Compressor will operate at maximum frequency if below conditions occur: 1. When the indoor intake air temperature is 30°C or above. 13.3.2. Outdoor Air Temperature Control The maximum current value is regulated when the outdoor air temperature rises above 14°C in order to avoid compressor overloading.
14 Servicing Mode 14.1. TEST RUN OPERATION (FOR PUMP DOWN/SERVICING PURPOSE) • The Test Run operation will be activated by short-circuiting CN-S at outdoor unit PCB after applying power between the terminal 1 and 2. The unit forced to run rated frequency cooling operation mode. 14.1.1.
15 Troubleshooting Guide 15.1. Refrigeration Cycle System In order to diagnose malfunctions, make sure that there are no electrical problems before inspecting the refrigeration cycle. Such problems include insufficient insulation, problem with the power source, malfunction of a compressor and a fan. The normal outlet air temperature and pressure of the refrigeration cycle depends on various conditions, the standard values for them are shown in the table on the right.
15.2. Relationship Between The Condition Of The Air Conditioner And Pressure And Electric Current Cooling Mode Heating Mode Condition of the air conditioner Low Pressure High Pressure Electric current Low Pressure High Pressure Electric current during operation during operation Insufficient refrigerant (gas leakage) Clogged capillary tube or Strainer...
15.3. Breakdown Self Diagnosis Function 15.3.1. Self Diagnosis Function (Three Digits Alphanumeric Code) • Once abnormality has occurred during operation, the unit will stop its operation, and OFF/ON operation LED OFF. • OFF indicator does not shown on remote control display. •...
15.4. Error Codes Table Diagnosis Abnormality Emergency Abnormality / Protection control Primary location to verify display Judgement operation No abnormality detected — Normal operation — Indoor / outdoor abnormal communication > 1 min. after start- Indoor fan • Internal / external cable connections ing operation operation only •...
15.5. Self-diagnosis Method 15.5.1. H11 (Indoor/Outdoor Abnormal Communication) Malfunction Decision Conditions • During startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal. Malfunction Caused • Faulty indoor unit PCB. •...
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15.5.2. H12 (Indoor/Outdoor Capacity Rank Mismatched) Malfunction Decision Conditions • During startup, error code appears when different types of indoor and outdoor units are interconnected. Malfunction Caused • Wrong models interconnected. • Wrong indoor unit or outdoor unit PCBs mounted. •...
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15.5.3. H14 (Indoor Intake Air Temperature Sensor Abnormality) Malfunction Decision Conditions • During startup and operation of cooling and heating, the temperatures detected by the indoor intake air temperature sensor are used to determine sensor errors. Malfunction Caused • Faulty connector connection. •...
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15.5.4. H15 (Compressor Temperature Sensor Abnormality) Malfunction Decision Conditions • During startup and operation of cooling and heating, the temperatures detected by the outdoor compressor temperature sensor are used to determine sensor errors. Malfunction Caused • Faulty connector connection. • Faulty sensor. •...
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15.5.5. H16 (Outdoor Current Transformer Open Circuit) Malfunction Decision Conditions • A current transformer (CT) is detected by checking the compressor running frequency ( rated frequency) and CT detected input current (less than 0.65A) for continuously 20 seconds. Malfunction Caused •...
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15.5.6. H19 (Indoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions • The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor (feedback of rotation > 2550rpm or < 50rpm). Malfunction Caused •...
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15.5.7. H23 (Indoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions • During startup and operation of cooling and heating, the temperatures detected by the indoor heat exchanger temperature sensor are used to determine sensor errors. Malfunction Caused • Faulty connector connection. •...
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15.5.8. H24 (Indoor Pipe Temperature Sensor 2 Abnormality) Malfunction Decision Conditions • During startup and operation of cooling and heating, the temperatures detected by the indoor heat exchanger temperature sensor 2 are used to determine sensor errors. Malfunction Caused • Faulty connector connection. •...
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15.5.9. H27 (Outdoor Air Temperature Sensor Abnormality) Malfunction Decision Conditions • During startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature sensor are used to determine sensor errors. Malfunction Caused • Faulty connector connection. •...
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15.5.10. H28 (Outdoor Pipe Temperature Sensor Abnormality) Malfunction Decision Conditions • During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor errors. Malfunction Caused • Faulty connector connection. •...
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15.5.11. H30 (Compressor Discharge Temperature Sensor Abnormality) Malfunction Decision Conditions • During startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor errors. Malfunction Caused • Faulty connector connection. •...
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15.5.12. H97 (Outdoor Fan Motor – DC Motor Mechanism Locked) Malfunction Decision Conditions • The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor. Malfunction Caused • Operation stops due to short circuit inside the fan motor winding. •...
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15.5.13. H98 (Indoor High Pressure Protection) Error Code will not display (no Timer LED blinking) but store in EEPROM Malfunction Decision Conditions • During heating operation, the temperature detected by the indoor pipe temperature sensor is above 60°C. Malfunction Caused •...
15.5.14. H99 (Indoor Freeze Prevention Protection: Cooling or Soft Dry) Error code will not display (no TIMER LED blinking) but store in EEPROM Malfunction Decision Conditions • Freeze prevention control takes place (when indoor pipe temperature is lower than 2°C). Malfunction Caused •...
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15.5.15. F11 (4-way valve Abnormality) Malfunction Decision Conditions • When heating operation, when indoor pipe temperature is below 10°C. • When cooling operation, when indoor pipe temperature is above 45°C. Malfunction Caused • Connector in poor contact. • Faulty sensor. •...
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15.5.16. F90 (Power Factor Correction Protection) Malfunction Decision Conditions • During startup and operation of cooling and heating, when Power Factor Correction (PFC) protection circuitry at the outdoor unit main PCB senses abnormal high DC voltage level. Malfunction Caused • DC voltage peak due to power supply surge. •...
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15.5.17. F91 (Refrigeration Cycle Abnormality) Malfunction Decision Conditions • During cooling, compressor frequency = Fcmax. • During heating, compressor frequency > Fhrated. • During cooling and heating operation, running current: 0.65A < I < 1.65A. • During cooling, indoor intake - indoor pipe < 4°C. •...
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15.5.18. F93 (Compressor Rotation Failure) Malfunction Decision Conditions A compressor rotation failure is detected by checking the compressor running condition through the position detection circuit. Malfunction Caused • Compressor terminal disconnect. • Outdoor PCB malfunction. • Compressor malfunction. Troubleshooting...
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15.5.19. F95 (Cooling High Pressure Abnormality) Malfunction Decision Conditions During operation of cooling, when outdoor unit heat exchanger high temperature data (61°C) is detected by the outdoor pipe temperature sensor. Malfunction Caused • Air short circuit at outdoor unit. • Dust accumulation on the outdoor unit heat exchanger. •...
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15.5.20. F96 (IPM Overheating) Malfunction Decision Conditions During operating of cooling and heating, when IPM temperature data (100°C) is detected by the IPM temperature sensor. Multi Models Only • Compressor Overheating: During operation of cooling and heating, when the compressor OL is activated. •...
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15.5.21. F97 (Compressor Overheating) Malfunction Decision Conditions During operation of cooling and heating, when compressor tank temperature data (112°C) is detected by the compressor tank temperature sensor. Malfunction Caused • Refrigerant shortage (refrigerant leakage). • 2/3 way valve closed. • Detection error due to faulty compressor tank temperature sensor. Troubleshooting...
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15.5.22. F98 (Input Over Current Detection) Malfunction Decision Conditions During operation of cooling and heating, when an input over-current (15.06A) is detected by checking the input current value being detected by current transformer (CT) with the compressor running. Malfunction Caused •...
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15.5.23. F99 (Output Over Current Detection) Malfunction Decision Conditions During operation of cooling and heating, when an output over-current (20.2A) is detected by checking the current that flows in the inverter DC peak sensing circuitry. Malfunction Caused • DC peak due to compressor failure. •...
16 Disassembly and Assembly Instructions WARNING High Voltage are generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding with repair work. Failure to heed tis caution may result in electric shocks. 16.1.
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16.1.3. Detaching the Fan 1. First detach the Upper and Inner Casing (16.1.1) 2. Disengage the 4 catches (2 each on the left and right) on the Air Guide. 3. Use a 2.5 mm hexagonal wrench to loosen the 2 bolts connecting the Fan Motor and Fan, detach the shaft connecting the Fan Motor and Fan, loosen the screw holding the Fan and detach the Fan.
16.1.5. Outdoor Electronic Controller Removal Procedure 1. Remove the top panel and front panel • Be save to return the wiring to its original position • There are many high voltage components within the heat sink cover so never touch the interior during operation. Wait at least two minutes after power has been turned off.
18 Exploded View and Replacement Parts List 18.1. CS-E10JD3EA CS-E15JD3EA CS-E18JD3EA Note: The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
18.2. CU-E10HBEA Note: The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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<Model: CU-E10HBEA> REF. NO. DESCRIPTION & NAME QTY. CU-E10HBEA REMARKS CHASSY ASS’Y CWD50K2176 FAN MOTOR BRACKET CWD541089 SCREW - FAN MOTOR BRACKET CWH551217 FAN MOTOR ARW44W8P40AC SCREW - FAN MOTOR MOUNT CWH55252J PROPELLER FAN ASSY CWH03K1014 NUT - PROPELLER FAN CWH56053J COMPRESSOR 5CS110XBD04...
18.3. CU-E15HBEA CU-E18HBEA Note: The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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<Model: CU-E15HBEA CU-E18HBEA> REF. NO. DESCRIPTION & NAME QTY. CU-E15HBEA CU-E18HBEA REMARKS ← CHASSY ASS’Y CWD50K2085 ← ANTI-VIBRATION BUSHING CWH50077 ← COMPRESSOR 5CS130XAE04 ← NUT-COMPRESSOR MOUNT CWH56000J ← SOUND PROOF MATERIAL CWG302302 FAN MOTOR BRACKET CWD541084 CWD541054 ← FAN MOTOR CWA981166J ←...
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[PHAAM] Printed in Malaysia SSYW0906-01...