Guarantee Certificate - United Kingdom - Siemens Gigaset A580IP Manual

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Customer Service & Assistance

Guarantee Certificate - United Kingdom

Without prejudice to any claim the user (customer) may have in relation to the
dealer or retailer, the customer shall be granted a manufacturer's Guarantee under
the conditions set out below:
u
In the case of new devices and their components exhibiting defects resulting
from manufacturing and/or material faults within 24 months of purchase,
Gigaset Communications shall, at its own option and free of charge, either
replace the device with another device reflecting the current state of the art, or
repair the said device. In respect of parts subject to wear and tear (including but
not limited to, batteries, keypads, casing), this warranty shall be valid for six
months from the date of purchase.
u
This Guarantee shall be invalid if the device defect is attributable to improper
treatment and/or failure to comply with information contained in the user
guides.
u
This Guarantee shall not apply to or extend to services performed by the author-
ised dealer or the customer themselves (e. g. installation, configuration, soft-
ware downloads). User guides and any software supplied on a separate data
medium shall be excluded from the Guarantee.
u
The purchase receipt, together with the date of purchase, shall be required as
evidence for invoking the Guarantee. Claims under the Guarantee must be sub-
mitted within two months of the Guarantee default becoming evident.
u
Ownership of devices or components replaced by and returned to Gigaset Com-
munications shall vest in Gigaset Communications.
u
This Guarantee shall apply to new devices purchased in the European Union. For
Products sold in the United Kingdom the Guarantee is issued by: Gigaset Com-
munications UK Limited, Faraday House, Sir William Siemens Square, Frimley,
Camberley, Surrey, GU16 8QD.
u
Any other claims resulting out of or in connection with the device shall be
excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit
or exclude a Customers Statutory Rights, nor the manufacturer's liability for
death or personal injury resulting from its negligence.
u
The duration of the Guarantee shall not be extended by services rendered under
the terms of the Guarantee.
u
Insofar as no Guarantee default exists, Gigaset Communications reserves the
right to charge the customer for replacement or repair.
u
The above provisions does not imply a change in the burden of proof to the det-
riment of the customer.
To invoke this Guarantee, please contact the Gigaset Communications telephone
service. The relevant number is to be found in the accompanying user guide.
170

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