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Troubleshooting
Introduction
This chapter contains information about troubleshooting common problems associated with
the notebook.
General Information
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
4. If the Issue is still not resolved, refer to
Troubleshooting
Table 4-1. Verified Symptoms
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Picture Failure
Touch Screen Failure
Internal Speaker Failure
Internal Microphone Failure
USB Failure/mini-USB Failure
Front Camera Failure
Back Camera Failure
P-Sensor Failure
3G Function Failure
Wireless Function Test Failure
GPS Function Test Failure (Wi-Fi SKU)
GPS Function Test Failure (3G SKU)
Docking Station Test Failure
Other Functions Failure
Online Support
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- General Information
- Ac Adapter and Battery
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