Memory Dump; Preparing For Memory Dumping; Saving The Dump File - NEC Express5800 140Rd-4 User Manual
Windows server 2003 x64 editions
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Also See for Express5800 140Rd-4:
- User manual (574 pages) ,
- Maintenance manual (238 pages) ,
- Installation manual (75 pages)
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MEMORY DUMP
If an error occurs, the dump file should be saved to acquire necessary information.
If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the label. You can specify the
location to save the diagnostic information as you like. For more information, refer to "Specifying Memory Dump (Debug
Information (refer to Chapter 5 for detail)".
IMPORTANT:
Consult with your service representative before dumping the memory. Dumping the memory
while the server is in the successful operation may affect the system operation.
Restarting the system due to an error may display a message indicating insufficient virtual
memory. Ignore this message and proceed. Restarting the system may result in dumping
improper data.
Preparing for Memory Dumping
Memory dumping with the DUMP switch may disable the server to restart. In such a case, it is required to force the server to
shut down. This forced shutdown, however, is not available if "Enable" is selected for "Power Switch Inhibit" on the Security
menu of the BIOS setup utility, SETUP, because this setting disables POWER switch operation.
Follow the procedure below to change the setting to enable the forced shutdown and restart of the server.
1.
Power on the server and start the BIOS setup utility, SETUP.
2.
Select "Disable" for "Power Switch Inhibit" in the Security menu.
3.
Save the configuration data and exit the SETUP.
Saving the Dump File
Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will
make a substitute) into the switch hole to press the DUMP switch.
Pressing the DUMP switch saves the dump file in the specified directory. (Memory dumping may not be available when the
processor stalls.)
IMPORTANT:
length of 1 inch (25 mm) or longer.
DUMP switch
Do not use a toothpick or plastic stick that is easy to break. Use a pin having the
25 mm or longer
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Troubleshooting
