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GD8000 User Guide
This section is designed to help you determine and fix
issues you might encounter while operating the GD8000
computer. Try the following things in order:
First look through the categories in this section for a solution.
„ „
If you are having a problem with a computer application, use the
„ „
Help that comes with the application to find a solution.
If you are having a problem with the operating system, refer to
„ „
its
Help and Support
, found on the
If you still cannot resolve your problem, contact the help desk at
„ „
your organization.
Application Troubleshooting
My application locks up, acts strangely, or produces
a General Protection Fault (GPF) error or blue screen
For Windows XP:
You may need to restart your computer. Select
„ „
Shut Down, Restart
. If that does not work, try pressing
CTRL+ALT+DEL
and select
If the computer does not restart, the keyboard may be locked up.
„ „
POWER BUTTON
Press and hold the
CAUTION
This will result in a loss of all unsaved data.
The data on the hard disk could be corrupted. Run the
„ „
SCANDISK
Utility.
The operating system may be out of memory or resources.
„ „
Close some open programs to free up more memory or exit and
Start, Shut Down, Restart
restart by selecting
For Windows Vista:
Start
Click the
button and point your cursor past the icon and
„ „
click on the arrow. This will bring up the
Restart
menu. Click
to reboot the computer.
If the computer does not restart, the keyboard may be locked up.
„ „
POWER BUTTON
Press and hold the
CAUTION
This will result in a loss of all unsaved data.
The data on the hard disk could be corrupted. Run the
„ „
Utility.
The operating system may be out of memory or resources.
„ „
Close some open programs to free up more memory or exit and
restart by selecting
Start, Shut Down, Restart
Using Windows 7:
Select Start and click on the arrow next to the Shut down
menu. Then select Restart.
General Dynamics Itronix | 72-0137-003
Start
Menu.
Start,
Shut Down
.
for ten seconds.
.
Shut Down/Log Off
for ten seconds.
CHKDSK
.
Battery Troubleshooting
The battery does not charge
To prevent possible damage to the battery, the computer does
„ „
not allow the battery to charge if the internal temperature of
the battery gets too low (< 5°C or < 41°F) or too high (> 50°C
or > 122°F). If possible, charge the battery in a location with a
moderate temperature of around 20°C (68°F).
If possible, turn off the computer while the battery is charging.
„ „
If the battery is new or has been stored for a week or more,
„ „
follow this procedure:
1. Make sure the computer is turned off.
2.
Remove the
battery.
3. Connect the AC adapter to the computer and an AC wall
outlet, and then turn on the computer by pressing the
POWER
BUTTON.
4. Let the computer complete the boot process. Then
reinstall the battery.
Allow the system to remain idle for one hour with the AC adapter
„ „
connected to the computer.
Battery Power LED
The
„ „
charging.
If the battery still fails to start charging after an hour, remove the
„ „
battery, wait several seconds, and then install it again.
If the battery does not begin charging within several minutes,
„ „
return the unit for service.
The batteries take much longer than seven hours to
charge
Under moderate temperatures, about 20°C (68ºF), the computer's
„ „
battery takes approximately 4 to 5 hours to completely charge.
NOTE
As the battery temperature approaches the ends of its
temperature range (5°C/ 41°F to 50°C/122°F), it may take longer
to charge the battery.
The batteries don't last very long
Calibrate the battery
. If your battery is new or has not been
„ „
used for several weeks, calibrating the battery accurately sets the
gas gauge.
As your battery ages, its maximum capacity naturally decreases,
„ „
and even the best maintained batteries eventually need to be
retired. Consider replacing the battery if you are not getting the
usage you need from it.
To meet ENERGY STAR® requirements, Wake-on-LAN is
„ „
enabled by default. If running on battery power this may
decrease battery run-time. To change Wake-on-LAN settings,
Device Manager, Network Adapters
go to the
LAN device. Open the device
Management
. Then disable the
Troubleshooting
lights when the battery starts
and select the
Properties
Power
and select
Wake-on-LAN
setting.
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Table of Contents
Troubleshooting
