Page 1 HP 9000 rp4410 and HP 9000 rp4440 User Service Guide HP Part Number: A9950-9601 1-ed5 Published: October 2009 Edition: 5...
Page 2 © Copyright 2003-2009 Hewlett-Packard Development Company, L.P Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
Publishing History..........................17 Document Organization........................17 Typographic Conventions........................18 HP-UX Release Name and Release Identifier..................19 Related Documents..........................19 HP Encourages Your Comments......................19 1 Overview........................21 HP 9000 rp4410 and rp4440 Server Views....................21 Detailed Server Description........................23 I/O Subsystem..........................23 Internal Core I/O........................23 External Core I/O........................23 Processors............................24 Memory............................24 Cooling.............................24...
Page 4 Powering Off the Server Using the iLO MP................41 Powering Off the Server Manually....................41 2 System Specifications....................43 System Configuration...........................43 Dimensions and Values.........................43 Grounding.............................44 Electrical Specifications.........................44 AC Power Cords..........................44 Circuit Breaker..........................44 System Power Specifications......................45 Power and Cooling..........................46 Environmental Specifications.......................46 Operating Environment........................46 Environmental Temperature Sensor....................46 Nonoperating Environment......................47 Cooling.............................47 CPU and Memory Cooling......................47...
Page 5 Accessing a Pedestal-Mounted Server.....................59 Front Panel Controls and Indicators....................59 Additional Controls and Indicators....................62 Hot-Pluggable Disk Drive Indicators..................62 DVD, DVD-R, and DVD-RW Drives..................63 Front Bezel............................63 Removing the Front Bezel......................63 Replacing the Front Bezel......................64 Front and Top Covers........................64 Removing the Front Cover......................64 Replacing the Front Cover......................65 Removing the Top Cover......................65 Replacing the Top Cover......................66...
Page 6 HP Rack............................102 Non-HP Rack..........................102 Pedestal Mount..........................102 Connecting the Cables........................102 AC Input Power..........................102 Core I/O Connections........................103 Applying Standby Power to the Server..................103 Connecting to the LAN........................103 Console Setup............................104 Setting Up the Console........................104 Setup Checklist..........................104 Setup Flowchart..........................105 Preparation............................106 Determining the Physical iLO MP Access Method..............106 Determining the iLO MP LAN Configuration Method............107 Configuring the iLO MP LAN Using DHCP and DNS..............107 Configuring the iLO MP LAN Using ARP Ping................108...
Page 7 Hard Drive Problems........................121 Console Problems..........................121 Downloading and Installing the Latest Version of the Firmware..........121 Downloading the Latest Version of the Firmware..............121 Installing the Latest Version of the Firmware on the Server............121 Troubleshooting Using LED Indicators..................122 Front Control Panel LEDs......................122 QuickFind Diagnostic Panel LEDs...................123 Information to Collect Before You Contact Support..............124 4 Booting the Operating System.................125 Supported Operating System......................125...
Page 8 Accessing a Pedestal-Mounted Server....................151 Front Bezel............................151 Removing the Front Bezel......................152 Replacing the Front Bezel......................152 Front and Top Covers..........................152 Removing the Front Cover......................152 Replacing the Front Cover......................153 Removing the Top Cover.......................153 Replacing the Top Cover........................154 Memory Extender Board........................155 Removing the Memory Extender Board..................155 Replacing the Memory Extender Board..................156 System Memory DIMMs........................156 Replacing Deallocated Memory Ranks..................156...
Page 9 Removing the SCSI Backplane.......................197 Replacing the SCSI Backplane.......................199 Installing the SCSI Duplex Board....................199 Installing the Server Components....................201 Verify the Upgrade Installation.....................201 Converting SCSI From Duplex to Simplex Operation..............202 Safety Information........................202 Accessing the SCSI Backplane....................202 Converting to Simplex......................202 Installing Server Components....................206 Verifying the Upgrade Installation...................206 Removing and Replacing Core I/O Cards..................207 Safety Information.........................207...
Page 10 B Utilities.........................235 Boot Console Handler.........................235 BCH Commands..........................235 BCH Main Menu Commands and Submenus................236 Boot Command........................236 Path Command........................236 Search Command........................237 Configuration Menu.........................237 Information Menu........................238 Service Menu..........................238 Display Command........................239 SCSI Command........................239 ProductNum Command......................239 iLO MP..............................239 C Physical and Environmental Specifications.............241 Index..........................243 Table of Contents...
Page 11 I/O Baseboard LEDs, Buttons, and Sensors...................39 Airflow Through HP 9000 rp4410 and rp4440 Servers..............48 HP 9000 rp4410 and rp4440 Servers (Top View)................51 HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View)........52 HP 9000 rp4410 and rp4440 Servers (Rear View)................52 Accessing T-25 Screws........................58 Pedestal-Mounted Server......................59...
Page 12 3-30 Removing the Memory Extender Board..................87 3-31 Inserting DIMM Into the Extender Board Connector Socket............88 3-32 Slot ID Numbering........................90 3-33 PCI/PCI-X OLX Divider Layout....................92 3-34 Inserting a PCI/PCI-X Card......................93 3-35 Slider Gate Latch...........................94 3-36 Removing the SCSI Jumper Cable....................98 3-37 Installing the Duplex Board......................99 3-38 Installing the SCSI Cable B to the SCSI Backplane..............100...
Page 13 6-34 Remove the SCSI Duplex Board....................197 6-35 Remove the SCSI Backplane Jumper Cable.................198 6-36 Lifting the SCSI Backplane Out of the Chassis................199 6-37 Aligning the Bracket Tabs on the SCSI Duplex Board..............200 6-38 Connecting SCSI Cable B to the SCSI Adapter Board..............201 6-39 Unplugging the SCSI Cable B from the SCSI Backplane.............203 6-40...
Page 14 List of Tables Publishing History Details......................17 HP-UX 11i Releases........................19 Server Dimensions and Values......................25 Control Panel LED Definitions......................27 Button LED Definitions.........................28 Power Supply Status LED......................29 iLO MP LED Status Descriptions – Example 1................30 iLO MP LED Status Descriptions – Example 2................31 Single-Port GigE LAN LED Status Descriptions................31 Dual-Port GigE LAN Card LED Status Descriptions..............32 USB Pinouts...........................33...
Page 15 I/O Baseboard LEDs, Buttons, and Sensors.................142 32-DIMM Memory Extender Board LED States................143 16-DIMM Memory Extender Board LED States................144 Internal Disk and DVD Paths......................144 Extended Core I/O Paths......................145 5-10 PCI I/O Paths..........................145 5-11 System I/O Board Indicators, Connectors, and Jumpers.............147 DIMM Filler Requirements for 16-DIMM Memory Extender Board..........157 DIMM Filler Requirements for 32-DIMM Memory Extender Board..........158 Processor Load Order........................165 PCI/PCI-X Card Slot Frequency and Bus Mode Compatibility for Shared Slots......184...
Page 17: About This Document
About This Document This document provides information and instructions for servicing the HP 9000 rp4410 and rp4440 servers. The document printing date and part number indicate the current document edition. Minor changes may be made at any time without changing the production date. The document part number changes when extensive changes are made.
Page 18: Typographic Conventions
Chapter 3 Installing the System: Unpacking, installation, and preparation for booting the operating system. Chapter 4 Booting and Shutting Down the Operating System: Provides procedures to boot and shut down the operating system. Chapter 5 Troubleshooting: Provides diagnostics and basic troubleshooting methodology. Chapter 6 Removing and Replacing Components: Provides instructions and procedures on how to remove and replace server components.
Page 19: Hp-Ux Release Name And Release Identifier
The preceding element can be repeated an arbitrary number of times. Separates items in a list of choices. HP-UX Release Name and Release Identifier Each HP-UX 11i release has an associated release name and release identifier. Theuname(1) command with the -r option returns the release identifier. Table 2 shows the releases available for HP-UX 11i operating system.
Page 21: Overview
2P/2C. Like the HP 9000 rp4440 server, the HP 9000 rp4410 server has full access to all 16 or 32 memory slots (for a total of up to 128 GB of memory) and full access to all six PCI-X I/O slots.
Page 22: Hp 9000 Rp4410/Rp4440 Server (Top View)
Figure 1-1 HP 9000 rp4410/rp4440 Server (Top View) Figure 1-2 HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View) Overview...
Page 23: Detailed Server Description
Figure 1-3 HP 9000 rp4410/rp4440 Server (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: •...
Page 24: Processors
Both processors are available with 32 MB or 64 MB L2 cache per dual processor module • HP 9000 rp4410 server can have one processor or both processors of a single dual processor module enabled, or two processors enabled in each of two dual processor modules •...
Page 25: Firmware
The iLO MP interprets and stores event IDs. Reviewing these events helps you diagnose and troubleshoot problems with the server. Dimensions and Values Table 1-1 lists the dimensions and their values of the HP 9000 rp4410 and rp4440 servers. Table 1-1 Server Dimensions and Values Dimensions Value Height 6.8 in (17.3 cm)
Page 26: Control Panel - Front View Of Server (With Bezel)
Figure 1-4 Control Panel - Front View of Server (with Bezel) Figure 1-5 shows how to access the control panel. The front control panel access door is on the bezel. Figure 1-5 Accessing the Control Panel Figure 1-6 shows the control panel LEDs and buttons. Overview...
Page 27: Control Panel Leds And Buttons
Figure 1-6 Control Panel LEDs and Buttons Table 1-2 lists the control panel LED status and descriptions. Table 1-2 Control Panel LED Definitions LED or Button State Flash Rate Color Description System LED Running Steady Green System normal, OS up and running System LED Booting Flashing at 0.5 Hz...
Page 28: Rear Panel
Table 1-3 Button LED Definitions Button Description Power Button Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the power button does the following: •...
Page 29: Power Supply Status Leds
Figure 1-7 Rear Panel LEDs Power Supply Status LEDs Each power supply unit has three status LEDs located on the power supply rear side. The front control panel power status LED reports a consolidated status of all the power supplies. Figure 1-8 show the power supply status LEDs.
Page 30: Ilo Mp Lan Leds
Table 1-4 Power Supply Status LED (continued) Power LED Predict Fail LED Fail LED (Amber) Status (Green) (Amber) PSU dc outputs are on and OK. Power supply failure. Blinking Predictive failure. The PSU is about to fail because of a poorly performing fan.
Page 31: Single-Port Gigabit Ethernet Lan Card
Figure 1-10 iLO MP LAN LEDs – Example 2 Table 1-6 provides iLO MP LED status descriptions. Table 1-6 iLO MP LED Status Descriptions – Example 2 Condition Status 100 M green Linked at 100 MBs, no activity 100 M green Blinking Linked at 100 MBs, activity present 10 M amber...
Page 32: Ports And Connectors
Figure 1-12 Dual-Port GigE LAN Card LEDs Table 1-8 Dual-Port GigE LAN Card LED Status Descriptions Condition Status Activity Flashing Linked, data traffic Activity Solid Active link Speed Link speed 10 Mbit/s Speed Green Link speed 100 Mbit/s Speed Amber Link speed 1000 Mbit/s Ports and Connectors Figure 1-13...
Page 33: Usb Ports
Table 1-9 USB Pinouts Pin Number Signal Description +5 VDC Ground VGA Port The VGA (video) port is disabled on the rp4410 and rp4440 servers. Serial Ports Figure 1-15 Table 1-10 show the serial port connector and pinouts. Controls, Ports, and LEDs...
Page 34: Ilo Mp Lan Port
Figure 1-15 Serial Port Connector Table 1-10 Serial Port Pinouts Pin Number Signal Description Data carrier detect Receive data Transmit data Data term ready Ground Data set ready Request to send Clear to send Ring indicator iLO MP LAN Port Figure 1-16 Table 1-11 show the iLO MP LAN port connector and pinouts.
Page 35: Gigabit Ethernet Lan Port
Gigabit Ethernet LAN Port Figure 1-17 Table 1-12 show the Gigabit Ethernet LAN port connector and pinouts. Figure 1-17 Gigabit Ethernet LAN Port Table 1-12 Gigabit Ethernet LAN Port Pinouts Pin Number Signal Description Not used Not used Not used Not used SCSI Port, Ultra 3, 68-Pin Two Ultra 3, 68-pin SCSI connectors are located on the HBA located in PCI slot 1.
Page 36: Additional Controls And Leds
Table 1-13 SCSI Port Pinouts (continued) Pin Number Signal Description Pin Number Signal Description S6 (+DB 0) S40 (–DB 0) S7 (+DB 1) S41 (–DB 1) S8 (+DB 2) S42 (–DB 2) S9 (+DB 3) S43 (–DB 3) S10 (+DB 4) S44 (–DB 4) S11 (+DB5) S45 (–DB 5)
Page 37: Dvd Drives
Figure 1-19 Hot-Pluggable Disk Drive LED Indicators Table 1-14 Hot-Pluggable Disk Drive LED Definitions State Description Activity LED Flashing green Drive is active Status LED Solid green Drive is operating (power applied) DVD Drives The server is delivered with one DVD drive. DVD-R and DVD-RW drives are optional. Each of these devices has one activity LED.
Page 38: I/O Baseboard Led Indicators
Figure 1-21 QuickFind Diagnostic Panel I/O Baseboard LED Indicators The following indicators are located on the I/O baseboard: • LEDs • Sensors • Reset button • Attention button Figure 1-22 shows the I/O baseboard LEDs, buttons, and sensors and Table 1-16 lists their definitions.
Page 39: I/O Baseboard Leds, Buttons, And Sensors
Figure 1-22 I/O Baseboard LEDs, Buttons, and Sensors Table 1-16 I/O Baseboard LEDs, Buttons, and Sensors LED/Button Color Status Condition 12 V VRM Power LED Green 12 V VRM is functioning 5V VRM Power LED Green 5 V VRM is functioning 3.3 V VRM Power LED Green 3.3 V VRM is functioning...
Page 40: Powering The Server On And Off
Powering the Server On and Off This section provides information on how to power off and power on the server. Power States The server has three power states: • Standby power • Full power • To achieve the standby power state, plug the power cord into the appropriate receptacle on the rear of the server.
Page 41: Powering On The Server Manually
Powering On the Server Manually NOTE: If the power restore feature is set to Always On through the iLO MP PR command, the server automatically powers on to the full power state. To manually power on the server, follow these steps: Plug all the power cables into the receptacles on the rear panel of the server.
Page 43: System Specifications
This chapter provides information on the basic system configuration, physical specifications, and requirements for the HP 9000 rp4410 or rp4440 server. System Configuration Table 2-1 lists the minimum and maximum configuration options for the HP 9000 rp4410 and rp4440 servers. Table 2-1 Minimum and Maximum Server Configurations Component...
Page 44: Grounding
Electrical Specifications This section provides electrical specifications for the server. AC Power Cords Table 2-3 lists the power cables available for use with the HP 9000 rp4410 and rp4440 servers. Table 2-3 Power Cords Part Number Description Country 8120-5341 Power Cord C15/S Africa 2.5m black CA ASSY 917...
Page 45: System Power Specifications
1125 Typical Maximum power is the sum of the worst case power consumption values of every subsystem in the HP 9000 rp4410 or rp4440 server. To calculate the worst case power consumption for your facility installation, use these values. Typical power consumption values were measured while running power intensive applications. These values are generally lower than maximum power numbers because all the subsystems in the server rarely draw maximum power simultaneously and for long durations.
Page 46: Power And Cooling
These power and cooling values are considered typical and not maximum for the configurations shown. Table 2-6 lists the typical configuration power values for HP 9000 rp4410 and rp4440 servers. Table 2-6 Typical Configuration Power Values Memory PCI Cards...
Page 47: Nonoperating Environment
board. Data from the sensor is used to control the fan speed and to initiate system overtemperature shutdown. Nonoperating Environment The system is designed to withstand ambient temperatures between -40°C to 70°C under nonoperating conditions. Cooling This section provides information on the cooling systems in the server. CPU and Memory Cooling The server incorporates front to back airflow across the processor and memory extender boards and through the HDD backplane.
Page 48: Acoustic Noise Specification
Figure 2-1 Airflow Through HP 9000 rp4410 and rp4440 Servers Acoustic Noise Specification The acoustic noise specification for the HP 9000 rp4410 or rp4440 server is 53 db LpA (sound pressure level at bystander position in a dedicated computer room environment temperature of <25°C).
Page 49 Table 2-7 Physical and Environmental Specifications (continued) Condition Weight Overall Server (W x D x H) Typical Airflow, Nominal Airflow, at Heat Maximum Release Ambient degrees 180-264 Server Rack Pedestal Rack Pedestal Alone ASHRAE Airflow cooling scheme (front to rear) Min./ One CPU, one power supply, 1 GB DIMM, zero DVD, Class 1...
Page 51: Installing The System
This chapter provides information on how to install the system. Introduction The HP 9000 rp4410 and rp4440 servers are 1P/1C, 1P/2C, 2P/2C, 3P/2C, or 4P/2C servers based on the PA-RISC processor family architecture. The server accommodates up to 32 DIMMs and internal peripherals including hard disks and a DVD drive.
Page 52: Detailed Server Description
Figure 3-2 HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View) Figure 3-3 HP 9000 rp4410 and rp4440 Servers (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: •...
Page 53: External Core I/O
Both processors are available with 32 MB or 64 MB L2 cache per dual processor module. • HP 9000 rp4410 server can have one processor or both processors of a single dual processor module enabled, or two processors enabled in each of two dual processor modules.
Page 54: Front Display Panel, Dvd, And Diagnostic Panel
IDs. Reviewing these events helps you diagnose and troubleshoot problems with the server. Dimensions and Values Table 3-1 lists the dimensions and values of the HP 9000 rp4410 and rp4440 servers. Table 3-1 Server Dimensions and Values Dimension Value Height 6.8 in (17.3 cm)
Page 55: Safety Information
Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server. Many assemblies are sensitive to damage by electrostatic discharge. To ensure safe handling of components, prevent injury, and prevent damage to the server, follow the safety conventions listed below: •...
Page 56: Unpacking And Inspecting The Server
Table 3-2 Installation Sequence Checklist (continued) Step Description Completed Boot the operating system. Verify the server configuration. Unpacking and Inspecting the Server This section describes procedures you perform before installation. Ensure that you have adequately prepared your environment for the new server, received the components that you ordered, and verified that the server and its containers are in good condition after shipment.
Page 57: Returning Damaged Equipment
NOTE: To identify each item by part number, see the sales order packing slip. Returning Damaged Equipment If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment.
Page 58: Accessing A Rack-Mounted Server
Accessing a Rack-Mounted Server The HP 9000 rp4410 and rp4440 servers are designed to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack. WARNING! Before extending the server, ensure that all anti-tip features are employed (front and rear anti-tip feet installed;...
Page 59: Accessing A Pedestal-Mounted Server
Accessing a Pedestal-Mounted Server The HP 9000 rp4410 and rp4440 servers are also designed to be mounted in a pedestal (non-rack). You do not need to remove the pedestal from the server to gain access to internal components. The front bezel, front cover, and top cover can be removed with the pedestal attached to the server.
Page 60: Front View With Bezel
Figure 3-6 Front View with Bezel Figure 3-7 Accessing the Control Panel Figure 3-8 Control Panel Table 3-3 Table 3-4 list the control panel LED and button LED status and descriptions. Installing the System...
Page 61: Control Panel Led Definitions
Table 3-3 Control Panel LED Definitions LED/ Button State Flash Rate Color Description System LED Running Steady Green System normal; OS up and running System LED Booting Flashing at 0.5 Green OS booting or at BCH System LED Attention Flashing at 1 Yellow Warning—System needs attention Redundancy lost, component failure...
Page 62: Additional Controls And Indicators
Table 3-4 Button LED Definitions Button Description Power Button Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the power button does the following: •...
Page 63: Dvd, Dvd-R, And Dvd-Rw Drives
Table 3-5 Hot-Pluggable Disk Drive LED Definitions State Description Activity LED Flashing green Drive is active. The drive activity LED is green and indicates disk drive activity. This LED is controlled by the disk drive directly and turns on when a drive is accessed. Status LED Green Drive is operating.
Page 64: Replacing The Front Bezel
Figure 3-1 1 Removing and Replacing the Front Bezel The front control panel access door is on the bezel. Opening the control panel door provides access to the following components: • Power button • System LEDs Replacing the Front Bezel To replace the front bezel, hold the bezel in the mounting position and push the bezel straight into the chassis until it snaps into place.
Page 65: Replacing The Front Cover
If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the Rack” (page 58)) Remove the front bezel. (See “Removing the Front Bezel” (page 63).) Loosen the four captive thumbscrews that hold the front cover in place. Figure 3-12 Removing and Replacing the Front Cover Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the slots in the center of the chassis.
Page 66: Replacing The Top Cover
Figure 3-13 Removing and Replacing the Top Cover Replacing the Top Cover To replace the top cover, follow these steps: Align the tabs at the rear of the top cover with the corresponding slots in the chassis. Fully seat the tabs into the slots and push forward until it seats. Tighten the two thumbscrews securely.
Page 67: Hot-Swappable I/O Fans (Units 0 And 1)
Figure 3-14 Hot-Swappable I/O Fans (Units 0 and 1) • Fan unit 2 is smaller and fits into the right-most position behind the power supply. Fan unit 2 cannot be installed in the left or center positions. Installing Additional Components...
Page 68: Removing A Hot-Swappable Fan Unit
Figure 3-15 Hot-Swappable Power Supply Fan (Unit 2) CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server.
Page 69: Replacing A Hot-Swappable Fan Unit
Grasp the fan unit locking handle, tilt it up, and pull the fan out from the chassis. (Figure 3-15) IMPORTANT: When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes. After two minutes a soft-shutdown of the server occurs.
Page 70: I/O Baseboard Locking Lever
Lift up on the locking lever attached to the side of the power supply cage to unplug the I/O baseboard assembly from the socket on the midplane riser board. Figure 3-16 I/O Baseboard Locking Lever Installing the System...
Page 71: Replacing The I/O Baseboard Assembly
Slide the system I/O baseboard assembly all the way to the rear until it is removed from chassis. CAUTION: The I/O baseboard assembly is large. Be careful when lifting it out of the server chassis. Figure 3-17 I/O Baseboard Assembly Removal Replacing the I/O Baseboard Assembly NOTE: The I/O baseboard assembly replacement procedure assumes that you are reinstalling...
Page 72: System Battery
System Battery This section provides information on the system battery and how to replace a system battery. Battery Notice This product contains a Lithium battery. WARNING! Lithium batteries can explode if mistreated. Do not recharge, disassemble, or dispose of lithium batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment.
Page 73: System Battery Location On I/O Baseboard
Figure 3-18 System Battery Location on I/O Baseboard To remove the battery from its socket, lift up the battery holder retaining clip with a flat-head screwdriver and push on the back of the battery. Lift up the battery holder retaining clip with a flat-head screwdriver and slide the new battery into the holder.
Page 74: Installing Power Supplies And Disk Drives
This section provides instructions on how to install power supplies. Power Supply Load Order The supported configuration of an HP 9000 rp4410 or rp4440 server requires a minimum of one power supply. You can install a second, optional hot-swappable power supply, to provide N+1 capability.
Page 75: Installing Hot-Pluggable Disk Drives
Figure 3-19 Metal Cover in Unused Slot P1 Supporting the power supply with both hands, slide it into slot P1 until it plugs into the socket on the internal power supply board. Hand tighten the thumbscrew. Install the power cord into the power supply socket and secure it to the power cord bracket. Apply power (200 - 240 VAC) to the new power supply.
Page 76: Volume Filler Installation In Slot 2
Remove the volume filler from slot 2. Figure 3-20 Volume Filler Installation in Slot 2 NOTE: For cooling purposes, always leave the volume filler in slot 2 if you do not use a second disk drive. Slide the hot-pluggable disk drive into slot 2 until it is seated. Figure 3-21 Installing a Disk Drive in Slot 2 Installing the System...
Page 77: Installing Processors
Ensure that the PA-RISC/Itanium dipswitch is set to PA-RISC for the HP 9000 rp4410 and rp4440 servers. If this switch is incorrectly set, the system does not enter into self test.
Page 78: Processor Load Order
If you are installing fewer than the maximum number of dual processor modules (one in the rp4410 server or fewer than four in the rp4440 server), they must be installed in the designated locations on the processor extender board.
Page 79: Extender Board Latches
Figure 3-23 Extender Board Latches To unplug the processor extender board from the socket, pull out on the extraction levers located on the midplane riser board . Pull out the processor extender board from the chassis. Figure 3-24 Removing the Processor Extender Board Installing Additional Components...
Page 80: Installing A Processor On The Extender Board
Installing a Processor on the Extender Board CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE: Before installing a processor into the server, read the following instructions carefully for a complete understanding of this process.
Page 81: Processor Cable Placed Correctly
Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION: Do not press the processor modules into the socket. When properly aligned, the processor pins seat into the socket by themselves.
Page 82 Lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise using the CPU Install Tool or 2.5-mm Allen wrench. TIP: When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure.
Page 83: Installing The Processor On The Extender Board
IMPORTANT: Do not overtighten the four shoulder screws. They can shear off if overtightened. Stop tightening the shoulder screws when you feel them bottom out. 11. Using the CPU Install Tool (Torx T15 driver), finish tightening the two thumbscrews. IMPORTANT: Do not overtighten the two thumbscrews.
Page 84: Extender Board Switches And Jumpers
To exercise the processor, use MAKODIAG provided by the offline diagnostic environment. Installing Memory The standard configuration of HP 9000 rp4410 and rp4440 servers include a 16-DIMM memory extender board. This extender board must contain a minimum of 1 GB of memory (four 256 MB DIMMs loaded in quad 0 [connectors 0A, 0B, 0C, and 0D]).
Page 85: Dimm Filler Requirements For 32-Dimm Memory Extender Board
Table 3-8 DIMM Filler Requirements for 16-DIMM Extender Board (continued) 12 DIMMs in quads 0, 1, and 2 Two fillers total: Two fillers in quad 3 16 DIMMs in quads 0, 1, 2, and 3 No fillers required One DIMM filler board covers two adjacent DIMM connectors. Figure 3-28 16-DIMM Memory Extender Board Minimum Configuration Table 3-9 Figure 3-29...
Page 86: Removing A Memory Extender Board
Figure 3-29 32-DIMM Memory Extender Board Minimum Configuration Removing a Memory Extender Board The memory extender boards is located under the front cover. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before attempting this procedure. Voltages are present at various locations within the server whenever an ac power source is connected.
Page 87: Installing Dimms
Remove the memory extender board from the chassis. Figure 3-30 Removing the Memory Extender Board Installing DIMMs To install DIMMs, follow these steps: Align the DIMM with the socket located on the memory extender board (align the notch in the DIMM with the tab in the connector socket). Installing Additional Components...
Page 88: Replacing The Memory Extender Board
“Replacing the Front Cover” (page 65). Replace the front bezel onto the chassis. See “Replacing the Front Bezel” (page 64). Hot-Pluggable PCI/PCI-X The HP 9000 rp4410 and rp4440 servers support PCI/PCI-X hot-pluggable technology and include six hot-pluggable PCI/PCI-X slots. Installing the System...
Page 89: Hot-Pluggable Pci/Pci-X Operations
Hot-Pluggable PCI/PCI-X Operations PCI/PCI-X hot-pluggable technology enables the following operations. For procedures with step-by-step instructions describing how to add, replace, delete, and locate PCI/PCI-X cards, see “Hot-Plug Procedures” (page 91). • Online Addition (OLA) You can install new PCI/PCI-X expansion cards in empty slots without powering off the server.
Page 90: Slot Id Numbering
Figure 3-32 Slot ID Numbering The following describes configuration requirements for slots 1 through 8: • PCI slots 1 and 2 are dedicated for use by the core I/O cards: SCSI HBA card in slot 1 and Gigabit Ethernet LAN card in slot 2. Slots 1 and 2 are not hot-pluggable. Additional PCI/PCI-X expansion cards must not be placed in slots 1 or 2.
Page 91: Hot-Plug Procedures
Table 3-1 1 PCI/PCI-X Card Slot Frequency and Bus Mode Compatibility for Shared Slots Current PCI Bus Mode and Cards to be installed Frequency for the Current Card PCI 33 MHz PCI 66 MHz PCI-X 66 MHz PCI-X 133 MHz in a Shared Slot PCI 33 MHz Compatible...
Page 92: Pci/Pci-X Olx Divider Layout
CAUTION: Do not pull up on the MRL of a powered on, occupied slot or the server will crash. Figure 3-33 PCI/PCI-X OLX Divider Layout Ensure that the MRL and the card latch on the OLX divider are already open and insert the PCI/PCI-X card into the empty slot.
Page 93: Inserting A Pci/Pci-X Card
IMPORTANT: When inserting the PCI/PCI-X card, be careful you do not accidentally touch an Attention button on the other OLX dividers. This initiates an undesired shutdown of another PCI/PCI-X card/slot. If you accidentally initiate slot shutdown, push the Attention button again within five seconds to cancel the shutdown. NOTE: Ensure that you fully seat the card into the slot, or undesired results can occur after power is reapplied to the slot.
Page 94: Slider Gate Latch
Figure 3-35 Slider Gate Latch If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. (Figure 3-35) Push the MRL down until it seats against the chassis wall. To capture the PCI/PCI-X card and MRL into the closed position, turn the PCI/PCI-X card latch to the closed position.
Page 95: Olr
NOTE: After pushing the Attention button, you have five seconds to cancel the operation by pushing the Attention button again. After five seconds, pressing the Attention button initiates slot power off for OLR of the card. 10. Replace the top cover. (See “Replacing the Top Cover”...
Page 96: Understanding Leds And Hardware Errors
15. Wait for the power LED to stop blinking. The PCI/PCI-X card is now active. 16. Reconnect all cables. 17. Replace the top cover. (See “Replacing the Top Cover” (page 66).) 18. Push the server all the way back into the rack until it stops. Understanding LEDs and Hardware Errors Table 3-12 describes the hot-pluggable LED error conditions.
Page 97: Converting Scsi From Simplex To Duplex
Converting SCSI From Simplex to Duplex This section explains how to convert the HP 9000 rp4410 or rp4440 server from simplex to duplex operation. The process involves removing a jumper, installing a duplex PCA card, and plugging in the stowed channel B cable to the appropriate sockets.
Page 98: Removing The Scsi Jumper Cable
Remove the SCSI jumper cable. Figure 3-36 Removing the SCSI Jumper Cable Install the duplex board in the SCSI connector located nearest the disk drive cage. Align the bracket tabs with the slots on the side of the disk drive cage. Press the bracket against the disk drive cage until the bracket locks into place.
Page 99: Installing The Duplex Board
NOTE: In simplex mode, both hard disk drives in slot 0 and slot 1 are driven by SCSI channel A. When the duplex board is installed, the slot 1 hard disk drive is now driven by SCSI channel B. If HP-UX was previously installed and whole disk vxfs was not used, the system no longer boots.
Page 100: Installing The Scsi Cable B To The Scsi Backplane
Install the SCSI Cable B on the SCSI backplane. (Figure 3-38) Release the SCSI Cable B from its stowed position within the chassis. Plug the SCSI Cable B connector into the SCSI connector located on the backplane next to the duplex board installed in the previous step. Figure 3-38 Installing the SCSI Cable B to the SCSI Backplane Installing the System...
Page 101: Replacing The Removed Modules
Connect the other end of the SCSI Cable B to the SCSI B channel connector on the SCSI adapter board. (Figure 3-39) Release the SCSI Cable B from its stowed position within the chassis. Plug the SCSI Cable B connector into the SCSI B channel connector located at the rear of the board.
Page 102: Installing The Server Into A Rack, Non-Hp Rack, Or Pedestal
AC Input Power The HP 9000 rp4410 and rp4440 servers come with one or two power supplies installed. A power supply includes an ac input connector which is rated for 200 to 240 VAC at 13 amps. If two power supplies are installed, both power supplies must be connected separately to an ac power source.
Page 103: Core I/O Connections
Core I/O Connections Each HP 9000 rp4410 and rp4440 server core I/O includes: • Two USB ports • One iLO MP — One 10/100 LAN-RJ45 — Three serial ports • SCSI Host Bus Adapter (HBA) — The SCSI HBA board is used to attach SCSI external mass storage to the system.
Page 104: Console Setup
Figure 3-40 Ports on Server Rear To enable general network connectivity for the server, follow these steps: Obtain a valid IP address for each LAN port you plan to activate. Connect the LAN cable from an available LAN port into a live connection on the network. Console Setup This section describes how to set up and start a console session on the server.
Page 105: Setup Flowchart
Table 3-13 Setup Checklist Step Action Standard Setup Preparation 1. Determine a LAN configuration method and assign an IP address if necessary. 2. Determine an access method to select and connect the cables. Configure the iLO MP LAN Choose one of the following methods to configure the LAN for iLO MP access: •...
Page 106: Preparation
Figure 3-41 iLO MP Setup Flowchart Preparation Before you can configure the iLO MP LAN, you must perform the following tasks: • Determine the physical access method to select and connect cables. • Determine the iLO MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO MP Access Method Before you can access the iLO MP, you must first determine the correct physical connection method.
Page 107: Determining The Ilo Mp Lan Configuration Method
LAN drop, IP address, and networking information from that of the port used by the operating system. Table 3-14 lists the appropriate connection method, required connection components, and connectors to the host console. Use Table 3-14 to determine your physical connection method. Table 3-14 Console Connection Matrix Operating Console Connection Method...
Page 108: Configuring The Ilo Mp Lan Using Arp Ping
TIP: HP recommends using the DHCP and DNS method to simplify access to the iLO MP. When you use DHCP and DNS, connect to the iLO MP by entering the DNS name in the browser rather than an IP address only if the following conditions apply: •...
Page 109: Configuring The Ilo Mp Lan Using The Rs-232 Serial Port
Table 3-16 ARP Ping Commands Command Description This command assigns an IP address to the iLO MP MAC address. This ARP table entry maps arp -s the MAC address of the iLO MP LAN interface to the static IP address designated for that interface.
Page 110: Logging In To The Ilo Mp
Ensure the emulation software device is properly configured. The terminal emulation device runs software that interfaces with the server. The software emulates console output as it would appear on an ASCII terminal screen and displays it on a console device screen. To ensure the emulation software is correctly configured, do the following: Verify that the communication settings are configured as follows: •...
Page 111: Additional Setup
Log in using the default the iLO MP user name and password (Admin/Admin). The MP Main Menu screen displays. For security reasons, HP strongly recommends that you modify the default settings during the initial login session. See “Modifying User Accounts and Default Password” (page 111).
Page 112: Setting Up Security
To set up user accounts, follow these steps: Access the MP Main Menu. Enter CM at the MP> prompt. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setting Up Security For greater security and reliability, HP recommends that iLO MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network.
Page 113: Web Login Page
Before starting this procedure, you must have the following information: • DNS name for the iLO MP LAN. This is found on the toe-tag on the server. • Host name (used when messages are logged or printed). To interact with the iLO MP through the web GUI, follow these steps: Open a web browser and enter the DNS name for the iLO MP.
Page 114: Accessing The Graphic Console Using Vga
(page 114). The graphics capability of your HP 9000 rp4410 or rp4440 server is not supported. The 15 pin VGA port on the back of your HP server is covered and does not function. DO NOT attempt to attach a monitor to this port. Because the graphics chip associated with this port is onboard the iLO MP card and cannot be turned off, you get an UNCLAIMED UNKNOWN message if you run the ioscan command.
Page 115: Powering The Server On And Off
Connect the monitor, keyboard, and mouse cables. Connect the monitor VGA cable to the appropriate VGA port on the server. Connect the keyboard USB cable to the appropriate USB port on the server. Connect the mouse USB cable to the appropriate USB port on the server. Power on the server.
Page 116: Powering On The Server Manually
This section covers procedures for booting and shutting down an operating system on the server. Supported Operating System The only supported operating system on the HP 9000 rp4410 and rp4440 servers is HP-UX 11i Version 1 (and higher HP-UX versions that support PA-RISC systems).
Page 117: Booting And Shutting Down Hp-Ux
Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp4410 and rp4440 servers. • To boot HP-UX, follow these steps: — “Standard HP-UX Booting Using Boot Console Handler” (page 117) describes the standard way to boot HP-UX.
Page 118: Shutting Down Hp-Ux
Shutting Down HP-UX To shut down HP-UX running on a server, use the shutdown command. You have the following options when shutting down HP-UX: • To shut down and reboot an HP-UX system, use the shutdown -r command. • To shut down and halt (power off) an HP-UX system, use the shutdown -h command. For details, see the shutdown(1M) manpage and follow these steps: From the HP-UX command line, issue the shutdown command to shut down the HP-UX operating system.
Page 119: Troubleshooting Using The Server Power Button
Troubleshooting is based on observation of server status indications and error messages, and by checking system event logs. You can observe the LED indicators on the front and rear of the server. Error messages are displayed on local and remote consoles. System history (console, event, and history logs) is available through the iLO MP, and is accessed through the console.
Page 120: Bch Menu Is Not Available
Power problems during installation are usually related to the installation process. If the server does not power on, check the LED indicators on the power supply rear panels, and follow these steps. • If the AC power LED on the power supply on the rear panel of the server is lit, power is available to the server.
Page 121: Dvd Problems
DVD Problems DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, follow these steps: Remove and reinsert the disk. Replace the disk. Remove and reinstall the DVD drive. Check that connectors are fully engaged. Replace the DVD drive.
Page 122: Troubleshooting Using Led Indicators
Using the BCH menu prompt, boot to the drive that contains the CD with the updated firmware. To update the firmware, follow the on-screen installation instructions. Troubleshooting Using LED Indicators If you suspect a hardware failure during installation, the system LEDs help you identify the problem.
Page 123: Quickfind Diagnostic Panel Leds
QuickFind Diagnostic Panel LEDs The QuickFind diagnostic panel is located under the top cover and is attached to the top of the power supply cage. This panel contains LEDs that illuminate to show the status of associated components and assemblies. Table 3-22 lists the various QuickFind diagnostic panel LEDs and display combinations that you may encounter, and recommends the appropriate maintenance action.
Page 124: Information To Collect Before You Contact Support
Figure 3-45 QuickFind Diagnostic Panel Information to Collect Before You Contact Support Before you contact HP support, you should: Check information on troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the system event log.
Page 125: Booting The Operating System
HP Books are available worldwide through bookstores, online booksellers, and office and computer stores. Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp4410 and rp4440 servers. • To boot HP-UX, follow one of these procedures: —...
Page 126: Booting Hp-Ux In Single-User Mode
From the COnfiguration Menu > prompt, enter pa pri xx/xx/xx. From the COnfiguration Menu> prompt, enter ma. To boot HP-UX once you have set the primary path, follow these steps: At the BCH Main Menu, enter Menu> bo pri. The following prompt displays: Do you wish to stop at the ISL prompt prior to booting (y/n)? Enter n.
Page 127: Verifying The Server Configuration Using Boot Console Handler
Verifying the Server Configuration Using Boot Console Handler To go the Information Menu, enter in from the BCH Main Menu. To verify the type and quantity of processors, memory, and I/O cards, use the corresponding menu command. To enter the POSSE shell, enter CO from the iLO MP Main Menu. To list all the categories available in the shell, enter help.
Page 129: Troubleshooting
Less than one second No effect. More than one second but less Not used. This selection initiates E-buzzer functions than five seconds that are not supported in the HP 9000 rp4410 and rp4440 servers. More than five seconds Hard shutdown. Troubleshooting Methodology...
Page 130: Server Does Not Successfully Power On And Remain Powered On
If this is the first time the system has been powered on, check the incoming ac line voltage. Ensure that you have 200 to 240 VAC power applied to the power supplies. The rp4410 and rp4440 servers require 200 VAC nominal (for example, they will not operate on 100/120 VAC).
Page 131 Check the front panel power LED visible through the hole in the flap covering the power button. • If it is flashing amber, housekeeping voltages are available. Go to step 3. • If it is not illuminated or flashing, housekeeping voltages are not available. Check the LEDs on the power supplies.
Page 132: System Build-Up Troubleshooting
If a terminal attached to the iLO MP LAN port does not respond to a Ctrl-B CR key sequence (and the terminal is running at 9600 baud, 8 data bits, No Parity, 1 Stop Bit, Xon/Xoff, and is online), the iLO MP might be hung or nonfunctional. Check the following LEDs located inside the system: •...
Page 133 Remove the processor extender board, memory extender board, disk drives, I/O cards (if possible) and plug the AC power cords into the power supplies. The iLO MP turns on and lists the following CM> DF CRU IDs The following alert event might also appear: CRU IDs: -------- 0002-Power Converter...
Page 134: Operating System Boots
Insert the processor extender board. NOTE: For this example, the processors were not removed from the processor extender board first. Also, this example shows the expected results for an rp4440 system with two processor modules installed. HP recommends having at least one processor module installed (Module 0), or slightly different Alert Messages can appear.
Page 135: Operating System Does Not Boot
Operating System Does Not Boot If the operating system does not boot, but you can reach the BCH from either the main disk partition or the CD, use the following offline tools to help solve your problem: • Offline Diagnostic Environment (ODE) •...
Page 136: Accessing The Ilo Mp Interface And System Logs
Accessing the iLO MP Interface and System Logs To access the iLO MP interface and system logs, follow these steps: To access the MP interface, press Ctrl+B. Log in with proper user name and password. To display the console logs, enter cl. The console log displays console history from oldest to newest.
Page 137: Troubleshooting Using Offline Support Tools
0x200000000C020570 FFFF010302050300 Troubleshooting Using Offline Support Tools Use the ODE CD to troubleshoot your HP 9000 rp4410 or rp4440 server by accessing the offline diagnostic environment (ODE). Use the ODE to evaluate specific hardware components using a command line interface. To access ODE from your ODE CD, follow these steps: Power on the server and insert the ODE CD.
Page 138: Troubleshooting Pci/Pci-X Hot-Pluggable Operations
Table 5-2 ODE Commands Command Description Displays a list and description of the available commands. help Displays additional information about the command. help<command> Displays additional information about the variable. help<var> Lists the ODE modules that run on your computer. <module_name> Runs an ODE module interactively.
Page 139: Pci/Pci-X Bus Mode Or Frequency Mismatch
Troubleshooting Using LED Indicators The HP 9000 rp4410 and rp4440 servers have LED indicators located on the front control panel and an internal QuickFind diagnostic panel that you can use to determine what repair action is required.
Page 140: Quickfind Diagnostic Panel Leds
Table 5-3 Front Control Panel LED Definitions LED/Button State Flash Rate Color Description System LED Running Steady Green System normal. OS up and running. System LED Booting Flashing at 0.5 Green OS booting or at BCH. System LED Attention Flashing at 1 Hz Yellow Warning.
Page 141: I/O Baseboard Led Indicators
Table 5-4 QuickFind Diagnostic Panel LED Definitions (continued) Item LED 0 LED 1 LED 2 LED 3 Details Memory bank DIMM DIMM xB DIMM xC DIMM The specified DIMM has failed and must be replaced. X (0-7) If all the LEDs for a rank (0-7) are lit and the memory config error LED is lit, then the DIMMs in the specified rank are mismatched—replace mismatched DIMM...
Page 142: I/O Baseboard Leds, Buttons, And Sensors
Figure 5-4 I/O Baseboard LEDs, Buttons, and Sensors Table 5-5 lists the I/O baseboard LEDs, buttons, and sensors. Table 5-5 I/O Baseboard LEDs, Buttons, and Sensors LED/Button Color Status Condition 12V VRM Power LED Green 12V VRM is functioning. 5V VRM Power LED Green 5V VRM is functioning.
Page 143: Memory Extender Boards
Memory Extender Boards The 32-DIMM memory extender board has two power status LEDs, 1.25 V and 1.5 V (Figure 5-5). When the LEDs are on, each respective voltage is present on the memory extender board. The 16-DIMM memory extender board has one condition LED on each of the two VRMs. If either condition VRM LED is on, there is a problem with that VRM.
Page 144: Disk And I/O Path Logging
Figure 5-6 16-DIMM Memory Extender Board LEDs Table 5-7 lists the 16-DIMM memory extender board LED states. Table 5-7 16-DIMM Memory Extender Board LED States Color Status Condition Action VRM status Green VRM is bad Replace memory extender board Disk and I/O Path Logging Some failures result in I/O path logging.
Page 145: Core I/O Connections
I/O with 133 MHz/ Right-most slot (nearest to 0/6/1 64-bit PCI-X card edge of baseboard) Core I/O Connections The HP 9000 rp4410 and rp4440 servers include the following core I/O connections: • Two USB ports • One iLO MP — One 10/100 LAN-RJ45 —...
Page 146: System I/O Board Switches And Jumpers
• SCSI HBA — The SCSI HBA board is used to attach SCSI external mass storage to the system. — Connections to the SCSI board include the external SCSI channels for external mass storage devices. CAUTION: Some restrictions apply to external mass storage devices that you can connect to Channel B of the core I/O SCSI HBA.
Page 147: System I/O Board Indicators, Connectors, And Jumpers
3.3 V VRM module P8412 Manual power on/off DS1810 Slot 7 attention J6607 5 V VRM module S5102 Pos 1 VGA enable off for the rp4410/ rp4440 DS1808 Slot 7 power J6305 PDH monitor S5102 Pos 2 connector DS1921 Slot 6 attention...
Page 148 Table 5-1 1 System I/O Board Indicators, Connectors, and Jumpers (continued) LED Indicators Connectors Jumpers Reference Function Reference Function Reference Function Designator Designator Designator DS1811 Slot 6 attention J5604 Scan connector S5102 Pos 4 DS1813 Slot 6 power P6406 BMC JTAG S5103 Pos 1 DS2917 Slot 5 attention...
Page 149: Removing And Replacing Components
6 Removing and Replacing Components This chapter describes how to remove and replace hardware in the HP 9000 rp4410 and rp4440 servers. Use care to prevent injury and equipment damage when performing these procedures. Voltages can be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.
Page 150: Extend The Server From The Rack
instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291. This document can be accessed in the HP website at http://www.hp.com/racksolutions. WARNING! Ensure that all anti-tip features are employed before extending the server (front and rear ant-itip feet installed; adequate ballast is properly placed; and so on). Extend the Server From the Rack NOTE: Ensure that there is approximately 1.5 meters [4.5 ft] in front of the rack to fully extend...
Page 151: Accessing A Pedestal-Mounted Server
Accessing a Pedestal-Mounted Server The HP 9000 rp4410 and rp4440 servers are also designed for use in a stand-alone pedestal (rackless) environment. A pedestal is available for use with the server in a floor- or pedestal-mount configuration. You do not need to remove the pedestal from the server to gain access to internal components.
Page 152: Removing The Front Bezel
Removing the Front Bezel Remove the front bezel by grasping the outer edges of the front bezel and pulling straight out. Figure 6-3 Removing and Replacing the Front Bezel Replacing the Front Bezel Replace the front bezel by pushing the front bezel straight into the chassis until it snaps into place.
Page 153: Replacing The Front Cover
If rack-mounted, slide the server out from the rack until it stops. See “Accessing a Rack-Mounted Server” (page 149). Remove the front bezel. See “Removing the Front Bezel” (page 152). Using a Torx T15 driver, loosen the four captive thumbscrews that hold the front cover in place.
Page 154: Replacing The Top Cover
Figure 6-5 Removing and Replacing the Top Cover Replacing the Top Cover To replace the top cover, follow these steps: Align the tabs at the rear of the top cover with the corresponding slots in the chassis. Fully seat the tabs into the slots, and push the top cover forward until it seats. Using a Torx T15 driver, tighten the two thumbscrews securely.
Page 155: Memory Extender Board
Memory Extender Board The memory extender board is located directly under the front cover of the chassis. The standard memory extender board can hold up to 16 DIMMs. The optional high capacity memory extender board can hold up to 32 DIMMs. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a memory extender board.
Page 156: Replacing The Memory Extender Board
Pull on the extraction levers to unplug the memory extender board from the socket located on the midplane riser board and remove the memory extender board from the chassis. Figure 6-7 Memory Extender Board Replacing the Memory Extender Board To replace the memory extender board, follow these steps: Ensure that the extraction levers are in the outward, unlocked position.
Page 157: Removing Memory Dimms
Remove the DIMM from the socket. Installing Memory DIMMs The standard configuration of HP 9000 rp4410 and rp4440 servers includes a 16-DIMM memory extender board. This extender board must contain a minimum of one GB of memory (four 256 MB DIMMs loaded in quad 0 [connectors 0A, 0B, 0C, and 0D]).
Page 158: Dimm Memory Extender Board Slot Ids
One DIMM filler board covers two adjacent DIMM connectors. Figure 6-8 16-DIMM Memory Extender Board Slot IDs An optional 32-DIMM memory extender board is available to replace the 16-DIMM memory extender board. This extender board must contain a minimum of one GB of memory [four 256 MB DIMMs loaded in quad 0 (connectors 0A, 0B, 0C, and 0D)].
Page 159: Supported Dimm Sizes
Figure 6-9 32-DIMM Memory Extender Board Slot IDs You can insert additional DIMMs into both 16- and 32- DIMM boards. When adding DIMMs, you must use a minimum of four like sized DIMMs in the next available quad. Supported DIMM Sizes You can install up to 128 GB of memory in the server.
Page 160: Inserting The Dimm Into The Extender Board Connector Socket
Align the DIMM with the socket located on the memory extender board. Align the notch in the DIMM with the tab in the connector socket. Figure 6-10 Inserting the DIMM into the Extender Board Connector Socket Firmly and evenly push on each end of the DIMM until it seats in the connector socket. Ensure that the extraction levers are in the closed position.
Page 161: Processor Extender Board
Processor Extender Board The processor extender board is located under the front cover, directly beneath the memory extender board. The processor extender board can hold one to four dual processor modules. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the processor extender board.
Page 162: Replacing The Processor Extender Board
A dipswitch is provided to configure processor extender board circuits. Ensure that the dipswitch is set to PA RISC for the HP 9000 rp4410 or rp4440 servers. If this switch is set incorrectly, the system does not enter into power on self test (POST).
Page 163: Dipswitch Location
Position the processor extender board as in Figure 6-12. There are two switch blocks. Figure 6-12 Dipswitch Location Processor Extender Board...
Page 164: Dipswitch Setting For S5
Set the lower of the two blocks when the processor carrier is oriented with the extractor handles toward you. • Set the dipswitch to the right (ON) position for PA-RISC. Do not disturb switch banks 1 through 4 beneath the sheet metal. Figure 6-13 Dipswitch Setting for S5 Align the processor extender board with the front and rear card guides.
Page 165: Replacing Dual Processor Modules
If fewer than the maximum number of dual processor modules are to be installed (one in the HP 9000 rp4410 server or fewer than four in the HP 9000 rp4440 server), they must be installed in the designated locations on the processor extender board.
Page 166: Removing A Dual Processor Module
CAUTION: Change only the user-configurable settings of the dipswitches on the processor extender board. Removing a Dual Processor Module WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a processor. Voltages are present at various locations within the server whenever an ac power source is connected.
Page 167: Installing A Dual Processor Module
10. Carefully remove the dual processor module from the processor socket. If protective pin covers are available, install the cover on the processor connectors to shield the connector pins. Place the dual processor module in an antistatic container. Figure 6-14 Removing the Dual Processor Module from the Processor Extender Board Installing a Dual Processor Module NOTE: Before installing a dual processor module into your system, read the following...
Page 168: Locating The Socket In The Processor Extender Board
Remove the processor extender board from the server and place it on an antistatic mat. See “Removing the Processor Extender Board” (page 161). Locate the socket (CPU0, CPU1, CPU2, or CPU3) to install the dual processor module into. (Figure 6-15) Figure 6-15 Locating the Socket in the Processor Extender Board Ensure that the cam on the processor socket lock is in the unlocked, counterclockwise position.
Page 169: Processor Cable Placed Correctly
Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION: Do not press the processor modules into the socket. When properly assigned, the processor pins seat into the socket by themselves.
Page 170: Processor Cable Placed Incorrectly
Figure 6-17 Processor Cable Placed Incorrectly Using the CPU Install Tool 2.5-mm Allen wrench, lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise. TIP: When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure.
Page 171: Installing The Dual Processor Module On The Processor Extender Board
IMPORTANT: Do not overtighten the two thumbscrews. They can shear off if overtightened. Tightening the thumbscrews 1/4 turn tightens them sufficiently. Figure 6-18 Installing the Dual Processor Module on the Processor Extender Board 13. Replace the processor extender board in the server. See “Replacing the Processor Extender Board”...
Page 172: Hot-Swappable Chassis Fan Unit
16. Verify processor replacement and operation by using the system utilities.) • To verify operation, use the iLO MP commands. • To verify operation, use the BCH commands. • To exercise the processor, use MAKODIAG provided by the ODE. Hot-Swappable Chassis Fan Unit There are three hot-swappable chassis fan units in the server.
Page 173: Hot-Swappable I/O Chassis Fans Removal And Replacement
Figure 6-19 Hot-Swappable I/O Chassis Fans Removal and Replacement IMPORTANT: When one fan unit is removed from the server, the remaining fan units operate at full speed. Operation will continue until an overtemperature condition is detected. If an overtemperature condition occurs, the server shuts down. Repeat the same process for removal and replacement of the hot-swappable power supply chassis fan.
Page 174: Replacing A Hot-Swappable Chassis Fan Unit
Figure 6-20 Hot-Swappable Power Supply Chassis Fan Removal and Replacement Replacing a Hot-Swappable Chassis Fan Unit To replace a hot-swappable chassis fan unit, follow these steps: Orient the fan unit by aligning the appropriate icon on the fan unit handle to the identical icon on the chassis wall.
Page 175: I/O Baseboard Assembly
I/O Baseboard Assembly System information is stored on the I/O baseboard assembly. If you are installing a new I/O baseboard assembly, you must write the serial number and model string information to the I/O baseboard after installation. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the I/O baseboard assembly.
Page 176: I/O Baseboard Locking Lever
Figure 6-21 I/O Baseboard Locking Lever Removing and Replacing Components...
Page 177: Replacing The I/O Baseboard Assembly
I/O baseboard with a new assembly, remove the cover from the VGA port at the rear of the I/O board and save it to put onto the VGA port of the new baseboard. This VGA graphics port is not supported in the HP 9000 rp4410 or rp4440 servers. NOTE: The I/O baseboard assembly is large.
Page 178: S5102 Dipswitch Setting
Before installing the replacement I/O baseboard, check the dipswitch S5102 located on top of the I/O baseboard. Dipswitch bit 1 must be in the Off position to disable the onboard Radeon graphics chip. If you do not disable the Radeon graphics chip, it appears as “unknown-unclaimed”...
Page 179 Align the I/O baseboard assembly rails with the chassis slots and slide the assembly into the chassis until it stops against the midplane riser board socket. CAUTION: Ensure the I/O baseboard locking lever is in the up position to engage correctly with the midplane riser board socket.
Page 180: Removing And Replacing The I/O Baseboard Locking Lever
13. If you have installed a new battery on the I/O baseboard assembly or installed a new I/O baseboard assembly, you might need to set the server time and date and restore the iLO MP configuration settings. To set the time and date and restore the iLO MP configuration settings, follow these steps: Using the system console, set the system time and date using the BCH DATE command.
Page 181: Replacing The System Battery
Replacing the System Battery CAUTION: Before removing the system battery, record all boot and LAN configuration settings listed by the BCH INFO ALL command. These values need to be reset after replacing the battery. To remove and replace the system battery, follow these steps: If rack-mounted, slide the server out from the rack until it stops.
Page 182: Removing And Replacing Pci/Pci-X Cards
Guide). Removing and Replacing PCI/PCI-X Cards HP 9000 rp4410 and rp4440 servers can contain up to eight PCI/PCI-X cards. PCI/PCI-X cards are located on the I/O baseboard assembly, under the top cover. Two of these cards are dedicated to I/O functions and require that the server be powered off for card replacement. The remaining six PCI/PCI-X cards can be hot-plugged (replaced while power is on and the system is operating).
Page 183: Slot Id Numbering
Figure 6-26 Slot ID Numbering The following describes configuration requirements for slots 1 through 8: • PCI-X slots 1 and 2 are dedicated for use by the core I/O cards: SCSI HBA card in slot 1 and Gigabit Ethernet LAN card in slot 2. Slots 1 and 2 are not hot-pluggable. Additional PCI/PCI-X expansion cards cannot be placed in slots 1 or 2.
Page 184: Pci/Pci-X Card Path Logging
Table 6-4 PCI/PCI-X Card Slot Frequency and Bus Mode Compatibility for Shared Slots Current PCI Bus Mode and Cards to be installed Frequency for the Current Card PCI 33 MHz PCI 66 MHz PCI-X 66 MHz PCI-X 133 MHz in a Shared Slot PCI 33 MHz Compatible Compatible...
Page 185: Ola
Table 6-6 PCI I/O Hardware Paths PCI Card Functionality Mapper Path HP-UX Path PCI Bus Address USB Port 1 0/0/2/0 0/0/2/0 0x00-0x1F USB Port 2 0/0/2/1 0/0/2/1 0x00-0x1F DVD Drive 0/0/3/0.0.0 0/0/3/0.0.0 0x00-0x1F IDE Controller 0/0/3/0 0/0/3/0 0x00-0x1F Internal SCSI - Slot 1 simplex configuration 0/1/1/0.0.0 0/1/1/0.0.0 0x20-0x3F...
Page 186: Pci/Pci-X Olx Divider Layout
Select an empty slot and pull up on the MRL located on the OLX divider approximately 75 degrees. CAUTION: Do not pull up on the MRL of a powered on, occupied slot or your system will crash. Figure 6-27 PCI/PCI-X OLX Divider Layout Figure 6-28 PCI-X Card Latch Opening Sequence Removing and Replacing Components...
Page 187: Inserting A Pci/Pci-X Card
Ensure that the MRL and the card latch on the OLX divider are already open and insert the PCI/PCI-X card to be added into the empty slot. CAUTION: When inserting the PCI/PCI-X card, be careful you do not accidentally touch an attention button on the other OLX dividers.
Page 188: Slider Gate Latch
If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. Figure 6-30 Slider Gate Latch Push the manual retention latch down until it seats against the chassis wall. To capture the PCI/PCI-X card and manual retention latch into the closed position, turn the PCI/PCI-X card latch to the closed position.
Page 189: Olr
NOTE: After pushing the attention button, you have five seconds to cancel the operation by pushing the attention button again. After five seconds, pressing the attention button initiates slot power off for OLR of the card. Replace the top cover. (See “Replacing the Top Cover”...
Page 190: Removing A Pci/Pci-X Card Offline
15. Wait for the power LED to stop blinking; the PCI/PCI-X card is now active. 16. Reconnect all the cables. 17. Replace the top cover. See “Replacing the Top Cover” (page 154). 18. Push the server all the way back into the rack until it stops. Removing a PCI/PCI-X Card Offline WARNING! Ensure that the system is powered off and all power sources have been disconnected...
Page 191: Olx Dividers
OLX Dividers OLX dividers are located on the I/O baseboard assembly between the PCI cards. Six OLX dividers provide short circuit protection to the hot-pluggable PCI accessory boards by preventing inadvertent contact between boards during the replacement or addition of a board. Additionally, each OLX divider has two light pipes that transfer illumination from one green power LED and one amber attention LED mounted on the I/O baseboard, to the top of the divider.
Page 192: Olx Divider Removal And Replacement
Figure 6-31 OLX Divider Removal and Replacement To unlock the rear edge of the PCI divider, slide open the latch on the slider gate bracket. Removing and Replacing Components...
Page 193: Olx Slider Gate Bracket
Figure 6-32 OLX Slider Gate Bracket If you are removing the entire OLX divider rack, remove the four T15 screws attaching the rack to the I/O baseboard assembly. OLX Dividers...
Page 194: Replacing An Olx Divider
You can configure the embedded backplane for internal SCSI hard disks drives in the HP 9000 rp4410 and rp4440 servers in either simplex or duplex mode. In simplex mode, both embedded internal hard disks are on SCSI channel A. SCSI channel B can be used for external devices.
Page 195: Duplex Configuration Upgrade
Duplex Configuration Upgrade Back up your data Shutdown the server (disconnect AC power) Remove server components Remove the SCSI duplex board Replace SCSI backplane Install the replacement SCSI duplex board Install server components Verify the upgrade installation Back Up Your Data Before performing the server upgrade, protect yourself by backing up all data and the server OS.
Page 196: Disconnecting Scsi Cable B From The Scsi Backplane
To remove the SCSI duplex board, follow these steps: Disconnect SCSI cable B from the SCSI backplane. Figure 6-33 Disconnecting SCSI Cable B from the SCSI Backplane Removing and Replacing Components...
Page 197: Removing The Scsi Backplane
To disconnect the backplane connector and release it from the disk drive cage, pull the SCSI duplex board forward. Figure 6-34 Remove the SCSI Duplex Board Removing the SCSI Backplane You must replace the SCSI backplane for both simplex and duplex configurations. To remove the SCSI backplane, follow these steps: Unplug the internal SCSI cables from the SCSI backplane.
Page 198: Remove The Scsi Backplane Jumper Cable
NOTE: The SCSI jumper cable bridges the two SCSI connectors on the SCSI backplane when the server is configured for simplex operation. The SCSI jumper cable is not installed in duplex configurations. Figure 6-35 Remove the SCSI Backplane Jumper Cable Remove the disk drives.
Page 199: Replacing The Scsi Backplane
Push the SCSI backplane away from the disk drive cage and lift it up and out of the chassis. Figure 6-36 Lifting the SCSI Backplane Out of the Chassis Replacing the SCSI Backplane To replace the SCSI backplane, follow these steps: Replace the SCSI backplane to the rear of the disk drive cage (HP part number A6961-04075).
Page 200: Aligning The Bracket Tabs On The Scsi Duplex Board
Align the bracket tabs with the slots on the side of the disk drive cage. Figure 6-37 Aligning the Bracket Tabs on the SCSI Duplex Board Press the bracket against the disk drive cage until the bracket locks into place. Align the connector of the duplex board with the connector on the SCSI backplane.
Page 201: Installing The Server Components
Figure 6-38 Connecting SCSI Cable B to the SCSI Adapter Board Close the swivel latch on top of the hot-pluggable disk drive cage. Replace the two hot-pluggable disk drives into the disk drive cage. Installing the Server Components To Install the necessary components in the server chassis, follow these steps: Install the processor extender board.
Page 202: Converting Scsi From Duplex To Simplex Operation
Check for error messages. Check the System Event Log (SEL) for erroneous system events. Converting SCSI From Duplex to Simplex Operation This section explains how to convert your SCSI from duplex to simplex. The procedure requires unplugging and stowing the SCSI B cable, removing the SCSI duplex board, and installing a jumper cable on the SCSI backplane.
Page 203: Unplugging The Scsi Cable B From The Scsi Backplane
Unplug the SCSI B cable From the SCSI backplane. Figure 6-39 Unplugging the SCSI Cable B from the SCSI Backplane Unplug SCSI cable B connector from the SCSI adapter board. U320 SCSI Enablement and Conversion Procedures...
Page 204: Unplug The Scsi Cable B From The Scsi Adapter Board
Figure 6-40 Unplug the SCSI Cable B from the SCSI Adapter Board Secure the SCSI cable B within the chassis. Removing and Replacing Components...
Page 205: Removing The Duplex Board
Remove the SCSI duplex board: Pull the SCSI duplex board forward to disconnect the backplane connector. Release it from the disk drive cage. Figure 6-41 Removing the Duplex Board U320 SCSI Enablement and Conversion Procedures...
Page 206: Installing Server Components
Connect the SCSI jumper cable to the SCSI backplane connectors. Figure 6-42 Installing the SCSI Jumper Cable Installing Server Components To install the necessary components in the server chassis, follow these steps: Install the processor extender board. See “Replacing the Memory Extender Board” (page 156).
Page 207: Removing And Replacing Core I/O Cards
Check the SEL for erroneous system events. Removing and Replacing Core I/O Cards The HP 9000 rp4410 and rp4440 servers have two I/O card slots that are dedicated for core I/O cards. Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures.
Page 208: Installing The Lan Core I/O Card
IMPORTANT: Before disconnecting cables, note the cable configuration. Cables must be attached to the correct connectors to ensure proper functionality. Open the blue PCI card latch for slot 2 by twisting it clockwise. Figure 6-43 LAN I/O Card Latch Location Remove the LAN core I/O card.
Page 209: Removing The Scsi Core I/O Card
Insert the replacement LAN core I/O card into slot 2. CAUTION: Always handle I/O cards by their edges. Failure to comply with this precaution can result in damage to the card. Ensure that you fully seat the card into the slot or the card can be damaged when power is reapplied to the slot.
Page 210: Installing The Scsi Core I/O Card
Open the blue PCI card latch for slot 1 by twisting it clockwise. Figure 6-45 SCSI I/O Card Latch Location Remove the internal and external SCSI cables from the SCSI core I/O card. Remove THE SCSI core I/O card. Installing the SCSI Core I/O Card To install the SCSI core I/O card, follow these steps: Removing and Replacing Components...
Page 211: Installing The Scsi I/O Card
Insert the replacement SCSI core I/O card into slot 1. CAUTION: Always handle I/O cards by their edges. Failure to comply with this precaution can result in damage to the card. Ensure that you fully seat the card into the slot or the card can be damaged when power is reapplied to the slot.
Page 212: Hot-Pluggable Disk Drives
Hot-Pluggable Disk Drives The two hot-pluggable disk drives are located in the front of the HP 9000 rp4410 and rp4440 servers. The hot-pluggable disk drives are replaced using the procedures in this section when power is on or off. CAUTION: A hot-pluggable device can require interaction with the operating system before the device can be safely removed from or installed into the server.
Page 213: Installing A Disk Drive In Slot 2
Slide the hot-pluggable disk drive into slot 2 until it is seated. Figure 6-48 Installing a Disk Drive in Slot 2 Close the drive-ejector handle by pushing it down until it clicks. If you will not be installing a hot-pluggable disk drive in slot 2, you must install a volume filler. Figure 6-49 Installing a Volume Filler in Slot 2 Hot-Pluggable Disk Drives...
Page 214: Scsi Backplane
SCSI Backplane The SCSI backplane is attached to the rear of the disk media housing at the front right side of the chassis. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the SCSI backplane. Voltages are present at various locations within the server whenever an ac power source is connected.
Page 215: Replacing The Scsi Backplane
12. Push the SCSI backplane away from the disk drive cage and lift it up and out of the chassis. Figure 6-50 SCSI Backplane Removal and Replacement Replacing the SCSI Backplane To replace the SCSI backplane, follow these steps: Replace the SCSI backplane to the rear of the disk drive cage. Turn the swivel latch on top of the hot-pluggable hard disk drive cage to latch the SCSI backplane to the cage.
Page 216: Midplane Riser Board
Midplane Riser Board The midplane riser board is attached to the main bulkhead in the center of the chassis. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the midplane riser backplane. Voltages are present at various locations within the server whenever an ac power source is connected.
Page 217: Replacing The Midplane Riser Board
16. To remove the midplane riser board from the chassis, pull it straight up from the chassis. Figure 6-51 Midplane Riser Board Replacing the Midplane Riser Board To replace the midplane riser board, follow these steps: Replace the midplane riser board onto the keyway slots on the chassis wall. Then push straight down until it seats onto the locking studs.
Page 218: Hot-Swappable Power Supplies
The ac power to the server does not need to be powered off to remove or replace a hot-swappable power supply. Power Supply Load Order The supported configuration of the HP 9000 rp4410 or rp4440 server requires a minimum of one power supply. A second, optional hot-swappable power supply, can be installed to provide N+1 capability.
Page 219: Replacing A Hot-Swappable Power Supply
If rack-mounted, slide the server out of the rack until it stops. See “Accessing a Rack-Mounted Server” (page 149). Remove the cable management arm from the rack slide nearest the power supplies. The cable management arm does not need to be completely removed but moved just enough to enable access to the power supplies.
Page 220: Power Distribution Board
Power Distribution Board The power distribution board is attached to the rear power supply cage, underneath the hot-swappable power supply fan unit. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the power distribution board. Voltages are present at various locations within the server whenever an AC power source is connected.
Page 221: Replacing The Power Distribution Board
Pull the power distribution board off the keyway slots and up and out of the chassis. Figure 6-53 Power Distribution Board Removal and Replacement Replacing the Power Distribution Board To replace the power distribution board, follow these steps: Replace the power distribution board over the keyway slots and push it towards the side of the chassis to lock it onto the studs.
Page 222: Dvd Drive
DVD Drive The DVD drive is located on the front of the server. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a DVD drive. Voltages are present at various locations within the server whenever an ac power source is connected.
Page 223: Replacing A Dvd Drive
To remove the DVD drive from the chassis, pull it straight out of the server. Figure 6-54 DVD Drive Removal and Replacement Replacing a DVD Drive To replace a DVD drive, follow these steps: Grasp the front of the DVD drive and squeeze the locking tab. Push the drive straight into the drive bay until the locking tab clicks into place.
Page 224: Dvd I/O Board
DVD I/O Board The DVD I/O board is located under a metal cover that is directly above the DVD drive at the front left of the chassis. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a DVD I/O board.
Page 225: Replacing A Dvd I/O Board
Lift out the DVD I/O board and remove the midplane riser board connector cable. Remove the DVD I/O board from the chassis. Figure 6-55 DVD I/O Board Removal and Replacement Replacing a DVD I/O Board To replace a DVD I/O board, follow these steps: Replace the DVD I/O board into the chassis and plug in the midplane riser board connector cable.
Page 226: Display Board
Display Board The display board is located behind the control panel under the front cover. The display board contains the server power button and three LEDs that indicate server status. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the display board.
Page 227: Replacing The Display Board
Gently unplug the midplane riser board connector cable from the display board and remove the board from the chassis as shown in Figure 6-56. Figure 6-56 Display Board Removal and Replacement Replacing the Display Board To replace the display board, follow these steps: Display Board...
Page 228: Quickfind Diagnostic Board
Gently plug the midplane riser board cable into the display board. Hold the display board in position near the chassis and rotate it into the retaining clip until it clicks into place. Replace the front cover. See “Replacing the Front Cover” (page 153).
Page 229: Replacing The Quickfind Diagnostic Board
Figure 6-57 QuickFind Diagnostic Board Removal and Replacement Turn this assembly upside down and remove the QuickFind diagnostic board from the cover. Unplug the cable from the connector on the QuickFind diagnostic board and remove the board from the chassis. Replacing the QuickFind Diagnostic Board To replace the QuickFind diagnostic board, follow these steps: Gently plug the cable into the QuickFind diagnostic board connector.
Page 231: A Replacement Parts
A Replacement Parts This appendix provides a replacement parts list that contains the following customer self-repair part information for the server: • Manufacturing Part Number • Description • Replacement Part Number, if applicable • Exchange Part Number, if applicable Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
Page 232: Replacement Parts List
You must transfer all jumper and switch settings from the old board to the new board. Use this parts list whenever ordering parts for the HP 9000 rp4410 and rp4440 servers. Table A-2 Replacement Parts List...
Page 233 Rack Solutions 5069-3305 Rack Mount Hardware, right (included A6977-67001 with left bracket in kit) 5069-3306 Rack Mount Hardware, left (included with A6977-67002 right bracket in kit) A7124-04004 Bezel, Rack Mount (rp4440) A7124-04004 A9955-4001 Bezel, Rack Mount (rp4410) A9955-04001 Replacement Parts List...
Page 234 Table A-2 Replacement Parts List (continued) Manufacturing Part Description Part Number Part Number Customer Self Number Replacement Exchange Repair A6979-04001 Rackless pedestal kit A6979-04001 Parts Shared with Other Products A6825-60101 Single Port GigE LAN Card (PA8800 only) A6825-67101 AB352-60001 Dual-port GigE LAN Card (PA8900 only) AB352-67001 A6829-60101 U160 Core I/O (PA8800 only)
Page 235: B Utilities
B Utilities This appendix describes the utilities that are part of the server. These include the Boot Console Handler (BCH) and the iLO MP. Boot Console Handler The BCH user interface provides the interface between you and the firmware through the menus and simple commands.
Page 236: Bch Main Menu Commands And Submenus
Table B-2 lists the boot paths. Table B-2 Boot Paths Boot Source Boot Path Bottom Disk – Slot 1 (SCSI ID = 0) 0/1/1/0.0.0 (Simplex Mode) 0/1/1/1.0.0 (Duplex Mode) Top Disk – Slot 2 (SCSI ID = 1) 0/1/1/0.1.0 (Duplex Mode) 0/0/3/0.0 BCH Main Menu Commands and Submenus The following sections provide information and examples of the submenus and commands in...
Page 237: Search Command
Alternate boot path: intscsib.2 0/1/1/0.2 0/01/01/01.2 (hex) Console path: 0/7/1/1.0 0/07/01/01.1 (hex) Keyboard path: 0/0/4/0.0 0/0/04/0.0 (hex) Main Menu: Enter command or manu > Search Command The SEA (search) command automatically checks all possible boot and install devices connected to the system and displays these bootable paths. In several firmware versions, it links these paths to a shortcut (such as P0).
Page 238: Information Menu
** The PRocessor command displays the system model string. ***Warnings displayed are as follows: WARNING: Too many CPUS for a rp4410 system. System will not boot. WARNING: A fatal error has occurred-system cannot boot. Review warning messages in the information menu.
Page 239: Display Command
SCSI [option] [<path>] [<val>] Display or set SCSI controller values MemRead <address> [<len>] Read memory and I/O locations PDT [CLEAR] Display or clear the PDT PIM [<proc>] [HPMC|LPMC|TOC] Display PIM information ProductNum <O|C> [<number>] Display or set Product Number ScRoll [ON|OFF] Display or change scrolling ability SELftests [ON|OFF] Enable/disable self test execution...
Page 241: C Physical And Environmental Specifications
C Physical and Environmental Specifications Table C-1 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp4410 and rp4440 servers. It also lists the server and rack weights and dimensions. Table C-1 Physical and Environmental Specifications...
Page 243: Index
Index LED definitions, 27, 139 controls A6150 graphics card, installing, 114 CD/DVD, 63 ac input power, 102 disk drive, 36, 62 acoustic noise specification, 48 DVD, 37 antistatic wrist strap, 149, 207 front panel, 25, 59 attention core I/O button (doorbell), 89, 94, 95 connections, 103, 145 LED, 89, 94, 96, 182 external, 23, 53...
Page 244 environmental specifications, 48, 241 iLO MP Ethernet configuring LAN card LAN LEDs, 31 ARP Ping, 108 LAN port, 35 DHCP/DNS, 107 Event Monitoring Service (EMS), 135 RS-232 serial port, 109 extender board, memory determine LAN configuration method, 107 16-DIMM, 144 determine physical access method, 107 32-DIMM, 143 event IDs, 25, 54...
Page 245 pedestal accessing the server, 59, 151 MAC address convert from rack mount, 102 label, 108 physical and environmental specifications, 48, 241 management processor (see iLO MP) (see iLO MP) pinouts, connector memory Gigabit Ethernet LAN port, 35 DIMMs iLO MP LAN port, 34 features, 24, 53 SCSI port, 35 remove and replace, 157...
Page 246 rear panel standby power, 103 dual-port Gigabit Ethernet LAN card, 31 static IP address Gigabit Ethernet LAN port, 35 ARP Ping, 108 iLO MP LAN LEDs, 30 LC command, 109 iLO MP port, 34 Support Tools Manager (STM), 135 LEDs, 28 system ports and connectors, 32 battery, 72...

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HP rp4410 Service Manual

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3 Installing the System

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