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Altos RAIDWatch User Guide
3
Check the Primary and Secondary agents
#ps -eaf|grep primary
#ps -eaf |grep secondary
If either program is not running, please open a terminal session and run it manually.
IP Settings: Each RAID host server must have a unique IP address assigned. Check the IP address of
each RAID host. Also, each Secondary agent IP and TCP port setting must be listed under the Primary
agent's configuration. To check this, run the Altos RAIDWatch install program at the Primary Agent
host and choose Configuration Only.
TCP Port Settings: The Primary agent must have a TCP port setting different from the Secondary
agents. The Secondary agents should have a common TCP port setting, and that setting should be
listed with each Secondary agent's IP under the Primary agent configuration.
4
NPC Troubleshooting
Windows NT servers only
• Fax: If NPC has trouble sending fax messages, please check to be sure that Microsoft Personal
• Broadcast: If NPC does not broadcast normally, please check to be sure that Windows
RedHat
• rwalld: Under some circumstances, software component necessary for running NPC under
If the package
<version>-.i386.rpm"
RedHat installation CD.
To install the rpm packages, use the command:
B.2 Error Codes
Under some circumstances, you may see the following error codes. (Some additional error codes are
not listed because they indicate failures which are not user resolvable.)
Code: RC=1
• Meaning: The Primary agent did not respond to a Altos RAIDWatch Manager command before
178
Fax is installed.
Messaging is installed on BOTH server and client(s).
"rpc.rwalld"
RedHat -
- may be absent from system.
"rpc.rwalld"
is not installed, users can find the associated rpms,
"rwall-<version>.i386.rpm"
and
rpm -i <your rpm package>+.
timeout.
"RedHat/RPMS"
under the directory
"rwall-server-
on the
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