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HP t5400 - Thin Client Quick Reference Manual

Microsoft windows embedded standard 2009 (wes) v. 5.1.910 and later quick reference guide
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Microsoft
Windows Embedded
Standard (WES) 2009 v. 5.1.910 and
later
Quick Reference Guide
HP thin clients

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  • Page 1 ® Microsoft Windows Embedded Standard (WES) 2009 v. 5.1.910 and later Quick Reference Guide HP thin clients...
  • Page 2 © Copyright 2009–2010 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Win32, Windows Internet Explorer, and Windows Media Player are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

  • Page 3: About This Book

    About This Book This guide supplements the standard WES 2009 documents supplied by Microsoft Corporation. This document highlights the differences, enhancements, and additional features provided by the latest image with this terminal. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
  • Page 4 About This Book ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 For More Information and Updates ....................... 1 2 Introduction ..............................2 The Desktop ............................3 User Desktop ........................3 Administrator Desktop ......................4 Server Environment Requirements ...................... 4 Session Services ......................... 5 Citrix ICA ......................5 Microsoft RDP .....................
  • Page 6 4 Applications ..............................17 Symantec Endpoint Protection Firewall ....................17 About the Agent ......................... 18 New Features and Functionality ..................19 Citrix Program Neighborhood (PN) Agent ..................19 Remote Desktop Connection ......................20 HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements ........20 Configuring USB Drives for Redirection ................
  • Page 7 Image Upgrades ..........................43 Add-on Upgrades ..........................44 7 Peripherals ..............................45 Printers ............................... 45 Adding Printers Using Generic Text-only Print Driver ............45 Using Manufacturer Print Drivers ..................46 HP Universal Print Driver for Thin Clients Add-on ............. 46 Audio ..............................
  • Page 8 viii ENWW...

  • Page 9: For More Information And Updates

    For More Information and Updates HP provides add-ons, Microsoft ® Quick Fix Engineering updates (QFEs), periodic updates, and add- ons for thin client images. Check the HP support site at http://www.hp.com/support for updates and add-ons that apply to your image version. Select the country/region from the map, then select Download drivers and software (and firmware).

  • Page 10: Introduction

    Introduction HP WES 2009-based thin client models use the Windows Embedded Standard (WES) 2009 operating system. This guide provides information pertaining to the latest shipping WES 2009 image. These thin clients provide the flexibility, connectivity, security, multimedia, and peripheral capabilities that make them ideal for most mainstream business use: ●...

  • Page 11: The Desktop

    Microsoft RDP and Internet Explorer. These selections are also available from the Start menu. You can open the terminal emulator application (HP TeemTalk) from Start > Programs > Hewlett-Packard. NOTE: Links to remote Citrix published applications may also be configured to be listed on the Start menu and/or displayed as icons on the desktop.

  • Page 12: Administrator Desktop

    Administrator Desktop The desktop that is displayed when you are logged on as an administrator is a standard Windows XP desktop. Icons present on the default administrator desktop Start menu include: ● Microsoft RDP ● Internet Explorer NOTE: Right-clicking the mouse when the pointer is on the administrator’s desktop background opens a pop-up menu.

  • Page 13: Session Services

    Session Services The network to which the thin client is connected requires any of the following session services: ● Citrix ICA ● Microsoft RDP ● Terminal emulation support Citrix ICA You can make Citrix Independent Computing Architecture (ICA) available on the network using Presentation Server and/or XenApp for Microsoft Windows 2000/2003/2008 Server family.

  • Page 14: Hp Device Manager

    HP Device Manager HP Device Manager is an enterprise-class thin client management software application that allows customers to view their thin client assets remotely and to manipulate those thin clients to meet the required business need. It is robust, yet easy to install and use. HP Device Manager lets you track, configure, upgrade, clone, and manage thousands of individual devices from a centralized location.

  • Page 15: Configuration

    Configuration Logging On You can log on to the thin client either automatically or manually. Automatic Logon The default for the WES 2009-based thin client is automatic logon of the locked-down User account. The administrator can use the HP Windows Logon Configuration Manager in the Control Panel to enable/disable auto logon and change the auto logon user name, password, and domain.

  • Page 16: Administrator Logon Access

    Windows Security dialog box, and then selecting Change Password. You cannot change the password when logged on as a user. ● Passwords are case-sensitive, but user names are not. ● The administrator may create additional user accounts using the User Manager utility available in the Administrative Tools option in Control Panel.

  • Page 17: Write Filters

    The following utilities are affected by logging off, restarting, or shutting down the thin client: ● Write Filters on page 9 ● Power Management on page 10 ● System Time on page 10 Write Filters For detailed information, see Enhanced Write Filter Manager on page 33 File-Based Write Filter Manager on page 37.

  • Page 18: Power Management

    Power Management A “Monitor Saver” turns off the video signal to the monitor after a designated idle time, allowing the monitor to enter a power-saving mode. To set power saving options for the monitor, right-click the desktop background and select Properties > Screen Saver > Power. System Time You can manually set the local time, or you can automatically set the local time utility to synchronize the thin client clock to a time server at a designated time.

  • Page 19: Local Drives

    Local Drives The following sections describe the local drives located on the thin client. Drive Z Drive Z is the onboard volatile memory (MS-RAMDRIVE) on the logic board of the thin client. Because drive Z is volatile memory, HP recommends that you do not use this drive to save data that you want to retain.

  • Page 20: Saving Files

    Saving Files CAUTION: The thin client uses an embedded operating system with a fixed amount of flash memory. HP recommends that you save files that you want to retain on a server rather than on the thin client. Be careful of application settings that write to the C drive, which resides in flash memory (in particular, many applications by default write cache files to the C drive on the local system).

  • Page 21: User Manager

    User Manager User Manager is a utility that allows the administrator to create, delete, and maintain user accounts. User Profiles A new user’s profile is based on the Default User profile template, which includes policies similar to the factory-defined Administrator account. This new account will default to membership within the local Users group.

  • Page 22: Regional And Language Options

    To create the user: Log in as Administrator. Open the Administrative Tools window by clicking Start > Control Panel > Administrative Tools. Double-click User Manager to open the Local Users and Groups window. Double-click the Users folder to view the contents in the right pane. Click Action in the menu bar, and then select New User.

  • Page 23: Administrative Tools

    Administrative Tools Click the Administrative Tools icon in the Control Panel to gain access to the available administrative tools: Administrative Tools ENWW...
  • Page 24 The administrative tools can also be accessed directly from the start menu: Chapter 3 Configuration ENWW...

  • Page 25: Applications

    Applications The latest WES 2009 image has the following preinstalled applications: ● Symantec Endpoint Protection Firewall on page 17 ● Citrix Program Neighborhood (PN) Agent on page 19 ● Remote Desktop Connection on page 20 ● HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements on page 20 ●...

  • Page 26: About The Agent

    About the Agent NOTE: AV software and SEP management console are not included. Contact Symantec directly for software and licenses. The Symantec Endpoint Protection for Windows XPe Agent is security software that is installed on embedded endpoints, such as HP thin clients, that run the WES 2009 operating system. The agent provides a customizable firewall that protects the endpoint from intrusion and misuse, whether malicious or unintentional.

  • Page 27: New Features And Functionality

    New Features and Functionality ● All user accounts can now modify SEP Agent options and settings. Previously the Symantec (formerly Sygate) Agent only granted the Administrator account this ability. User access to firewall settings may now be restricted by configuring an agent password. ●...

  • Page 28: Remote Desktop Connection

    Remote Desktop Connection Use the Remote Desktop Connection dialog box to establish connections to a Windows Terminal Server or to access remote applications using Microsoft RDP. Refer to the Microsoft Web site for documentation that offers a detailed explanation and instructions on how to use the Microsoft RDC dialog box.
  • Page 29 To share USB devices, complete the following steps: On the thin client, open the Control Panel and select HP RDP USB Redirector Client. NOTE: If Use Taskbar Icon is checked, you can right-click the icon in the task bar to open the HP RDP USB Redirector status.

  • Page 30: Hp Remote Graphics Software (Rgs) Receiver

    HP Remote Graphics Software (RGS) Receiver HP Remote Graphics Software (RGS) is a high-performance remote desktop connection protocol that delivers an exceptional remote desktop user experience for rich user environments that include video, Web flash animations and graphics intensive applications. All applications run natively on the remote system and take full advantage of the compute and hardware graphics resources of the sending system.

  • Page 31: Vmware View Manager

    can access the TeemTalk Connection Wizard and the TeemTalk Emulator from Start > All Programs > Hewlett Packard. VMware View Manager View Manager, a key component of VMware View, is an enterprise class desktop management solution, which streamlines the management, provisioning and deployment of virtual desktops. Users securely and easily access virtual desktops hosted on VMware Infrastructure, terminal servers, blade PCs or even remote physical PCs through View Manager.

  • Page 32: Altiris Client Agent

    Altiris Client Agent The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network. The agent carries out assignments and reports the status of individual thin clients to the Altiris server. NOTE: Although the Altiris Client agent is preinstalled, a free license is no longer included on the HP t5740 Series and all new HP thin clients going forward.

  • Page 33: Hp Management Agent

    HP Management Agent The HP Management Agent is a software component installed on thin client devices so that HP Device Manager can interact with them. The agent is embedded in the standard thin client WES 2009 image to enable Device Manager to manage devices out-of-the-box (agents on older devices, however, may need to be upgraded).

  • Page 34: Hp Thinstate

    HP ThinState The HP ThinState Capture tool is a very simple wizard-based tool that you can use to capture an HP thin client WES 2009 image, which you can then deploy to another HP thin client of identical model and hardware. What do you need to have? ●...
  • Page 35 Once you launch the HP ThinState Capture tool from within the Control Panel, you are presented with the following screen. HP ThinState ENWW...
  • Page 36 Click Next. At this point, attach a disk on key (DOK) to the unit. The DOK drive letter and size are displayed. NOTE: Be sure that the DOK has enough storage capacity to hold the captured image. Once the DOK is attached, the following screen is displayed. Click Capture.
  • Page 37 After you perform these actions, the HP ThinState Capture tool opens the following screen. Please follow the on-screen instructions. You can now use the USB flash drive to deploy the captured image to another HP thin client of the exact same model and hardware with equal or greater flash size capacity. NOTE: In this new version of ThinState Capture, you may be able to capture the image from a greater sized flash and deploy it to a lesser sized flash, depending on the size of the captured...

  • Page 38: Hp Thinstate Deploy

    HP ThinState Deploy To perform an HP ThinState deployment: Set the boot order in the F10 System BIOS to USB boot. Attach the USB flash drive to the thin client unit you wish to deploy the captured image to, and then power on the unit.

  • Page 39: Windows Media Player 11

    Windows Media Player 11 Version 11 of the Windows Media Player contains security, performance, and functionality improvements. For more information about improvements to Windows Media Player, refer to the Windows Media Player home page at http://www.microsoft.com/windows/windowsmedia/player/11/ default.aspx. Windows Media Player 11 ENWW...

  • Page 40: Control Panel Extended Selections

    Control Panel Extended Selections The Control Panel is accessed by selecting Start > Control Panel. Some of the extended selections available on the Control Panel are discussed in the following sections: ● Write Filters on page 32 ● HP RAMDisk on page 40 ●...

  • Page 41: Enhanced Write Filter Manager

    Select and configure the desired write filter. Reboot the system for the chosen write filter selection and configuration to take effect. Enhanced Write Filter Manager WES 2009 includes the Enhanced Write Filter (EWF) console application command-line tool, ewfmgr.exe. In addition to the DOS command-line tool, the WES 2009 image includes an Enhanced Write Filter GUI.
  • Page 42 Status Description Example Disabled Green Enabled Yellow Commit Mode Yellow with Red 'X' Write Filter Corrupted NOTE: In the event of a corrupted EWF state, you may be able to correct this by issuing the command 'rundll32 c:\windows\system32\ewfdll.dll,ConfigureEwf' from an Administrator's command prompt (type the command exactly as shown without the quotes) and reboot.

  • Page 43: Enhanced Write Filter Gui

    Enhanced Write Filter GUI The EWF GUI (part of the HP Write Filter Configuration) can be accessed through the Control Panel or the Administrative Tools option only by the administrator. To access the EWF GUI, perform the following steps: Log in as an administrator. Select Start >...

  • Page 44: Dos Command-Line Tool Boot Commands

    DOS Command-line Tool Boot Commands The following table lists the EWF boot commands that are supported. Boot Command Description Displays information about all protected volumes and performs a command, such as disable, enable, and commit, on each volume if specified. Commit Commits all current level data in the overlay to the protected volume, and resets the current overlay level to 1 upon shutdown.

  • Page 45: File-Based Write Filter Manager

    File-Based Write Filter Manager WES 2009 includes the File-Based Write Filter (FBWF) console application command-line tool, fbwfmgr.exe. In addition to the DOS command-line tool, the WES 2009 image includes a Write filter GUI. FBWF maintains the appearance of read and write access to write-sensitive or read-only storage to the operating system, making read and write access transparent to applications.

  • Page 46: File-Based Write Filter Gui

    File-Based Write Filter GUI The FBWF GUI (part of the HP Write Filter Configuration) can be accessed through the Control Panel or the Administrative Tools option only by the administrator. Chapter 5 Control Panel Extended Selections ENWW...
  • Page 47 Write Filters ENWW...

  • Page 48: Hp Ramdisk

    HP RAMDisk The RAMDisk is volatile memory space set aside for temporary data storage. It is the Z drive shown in the My Computer window. The following items are stored on the RAMDisk: ● Browser Web page cache ● Browser history ●...

  • Page 49: Hp Easy Tools

    HP Easy Tools The HP Easy Tools wizard helps you to create a thin client configuration. You can use this configuration on a single thin client or deploy it to multiple thin clients with HP ThinState or HP Device Manager. For more information, see the HP Easy Tools Administrator’s Guide at http://www.hp.com/support.

  • Page 50: Administration And Image Upgrades

    Administration and Image Upgrades This section highlights and discusses the Remote Administration capabilities and firmware upgrade methods applicable to the thin client. HP Device Manager HP Device Manager is a server-based application that provides centralized administration capabilities for HP thin client devices. It accesses the thin client through the HP Management Agent which is embedded in the standard thin client WES 2009 image to enable Device Manager to manage devices out-of-the-box (agents on older devices, however, may need to be upgraded).

  • Page 51: Altiris Deployment Solution Software

    Altiris Deployment Solution Software NOTE: Although the Altiris Client agent is preinstalled, a free license is no longer included on the HP t5740 Series and all new HP thin clients going forward. To purchase a license, contact Altiris at http://www.altiris.com. The Altiris Deployment Solution software is a full-featured remote administration tool set.

  • Page 52: Add-On Upgrades

    Add-on Upgrades If you want to install an add-on module, you can use the HP Device Manager, HP Client Automation or Altiris Deployment Solution to administer the thin client. Disable/enable the write filter as needed to save the changes. CAUTION: If the available free space on the flash memory is reduced to less than 10MB and/or the available system memory is reduced to less than 15MB, the thin client becomes unstable.

  • Page 53: Peripherals

    Peripherals Depending on the ports available, the thin client can provide services for USB, serial, parallel, and PCI devices, as long as the appropriate software is installed. Factory-installed software is described in the following section. As they become available, you can install add-ons for other services using the Altiris Deployment or HP Device Manager solution software.

  • Page 54: Using Manufacturer Print Drivers

    Select Use the Following Port. Select the appropriate port from the list, and then click Next. Choose the manufacturer and model of the printer, and then click Next. Use the assigned default name or other name for the printer, and then click Next. Select Do Not Share this Printer, and then click Next.

  • Page 55: Audio

    Audio You can redirect audio from applications to the audio jacks on the thin client. You control the level externally (such as by a 600-ohm potentiometer control) and driving speakers requires a power booster. You can adjust the volume using the sound icon in the task bar system tray. You can single- click on this icon to open the master volume control or double-click to open the volume control application dialog box.

  • Page 56: Index

    Index drives accounts drive C and flash 11 ICA 5 creating user 12 drive Z 11 image capture 26 user 12 image capture and deploy 26 add-on modules 44 image deployment 30 Easy Tools 41 add-on upgrades 44 image upgrades 42, 43 emulation adding printers 45 imaging tool 43...
  • Page 57 power management 10 Thin Client Management preinstalled applications 17 Services 5 print driver 46 ThinState Capture 5, 26, 42 print drivers 46 ThinState Deploy 30, 42 printers 45 time utility 10 printers, adding 45 profiles 13 Universal Print Driver 46 program neighborhood agent 19 unsafe file list for Internet PXE 43...

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T5570 - thin client

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